W05 - Work Order Routing

10 Questions | Total Attempts: 539

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Network Quizzes & Trivia

Questions and Answers
  • 1. 
    Although the Work Order process for routing work may vary between Organizations, the processes are typically very similar.
    • A. 

      True

    • B. 

      False

  • 2. 
    When a Work Order is created, it will begin in the Issued status.
    • A. 

      True

    • B. 

      False

  • 3. 
    What is the first stage of a typical Work Order Routing process?
    • A. 

      Labor

    • B. 

      Technician

    • C. 

      Administrator

    • D. 

      WO Complete/Close

  • 4. 
    What are the typical forms of contact that begin the Work Order process? (Select all that apply)
    • A. 

      Carrier Pigeon

    • B. 

      Email

    • C. 

      Phone

    • D. 

      Service Requester

  • 5. 
    In the Work Order List, the Work Order will appear in ____ to easily identify the Work Order as “Requested"?
    • A. 

      Bold

    • B. 

      Italics

    • C. 

      Underlining

    • D. 

      Outlining

  • 6. 
    The Work Order Rapid Entry Tool (WORE) is a tool designed to quickly create / submit a series of Work Orders.
    • A. 

      True

    • B. 

      False

  • 7. 
    Which portion of MC is ideal for limiting members' access to specific Work Orders?
    • A. 

      Repair Center

    • B. 

      Shop

    • C. 

      Labor

    • D. 

      Tools

  • 8. 
    Repair Centers are always added to a Shop as this association is required.
    • A. 

      True

    • B. 

      False

  • 9. 
    In which places in Maintenance Connection is Shop referenced? (Select all that apply)
    • A. 

      Labor Record

    • B. 

      Repair Center Association

    • C. 

      Default Preference

    • D. 

      Purchase Order

  • 10. 
    Which are examples of criteria for Conditional Formatting? (Select all that apply)
    • A. 

      Status of WO

    • B. 

      Costs

    • C. 

      Priority

    • D. 

      Approvals

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