Quiz: Hardware And Network Troubleshooting Trivia Test!

90 Questions | Total Attempts: 620

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Troubleshooting Quizzes & Trivia

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Questions and Answers
  • 1. 
    You are troubleshooting a connectivity problem on a workstationthat is unable to connect to the network. You have verifiedthat the physical connectivity of the system is okay, andyou suspect that the problem is related to the bindings of theprotocols to the network cards. You decide to use the localloopback feature of the TCP/IP stack to test the configuration.Which of the following commands could you use to dothis?
    • A. 

      Ping 127.0.0.1

    • B. 

      Ping localhost

    • C. 

      Ping the router

    • D. 

      Ping another workstation on the same segment

  • 2. 
    Which Windows 2000-based utility displays detailed protocolconnection information for TCP connections?
    • A. 

      NetBIOS

    • B. 

      Nbtstat

    • C. 

      Netstat

    • D. 

      Ping

  • 3. 
    A user is experiencing connectivity problems to a remote system.While sitting at the user’s computer, you determine thatthe TCP/IP configuration of the workstation is correct andthat you are able to ping the local loopback, the IP address ofthe system itself, and the IP address of the default gateway.What is the next step in the troubleshooting process?
    • A. 

      Reinitialize the TCP/IP stack

    • B. 

      Remove and reinstall the TCP/IP protocol

    • C. 

      Change the IP address to one in another range

    • D. 

      Ping the remote host

  • 4. 
    The IP address of a workstation is 192.168.20.2. It’s connectedto a hub with an IP address of 192.168.20.3. Which of the followingwill check the connection status between workstationand hub?
    • A. 

      Ipconfig/all

    • B. 

      Ping 192.168.20.3

    • C. 

      Arp 192.168

    • D. 

      Tracert 192.168.20.3

  • 5. 
    Which of the following protocol suites provides the Ping utilityfor use in troubleshooting situations?
    • A. 

      TCP/IP

    • B. 

      NetBEUI

    • C. 

      RTMP

    • D. 

      IPX/SPX

  • 6. 
    What does the command arp -a do when executed on aWindows 2000 system?
    • A. 

      It displays the list of IP addresses that have been resolved to MAC addresses.

    • B. 

      It displays the list of NetBIOS names that have been resolved to IP addresses.

    • C. 

      It removes all the current entries from the ARP table.

    • D. 

      It allows a static entry to be added to the ARP table.

  • 7. 
    Which command can you use to view a list of the NetBIOSnames and the associated IP addresses that have been resolvedby the system?
    • A. 

      Netstat

    • B. 

      Nbtstat -c

    • C. 

      Arp -a

    • D. 

      Tracert

  • 8. 
    To view the IP address of a workstation, which of the followingis the best tool to use?
    • A. 

      Netstat

    • B. 

      Tracert

    • C. 

      Ipconfig

    • D. 

      FTP

  • 9. 
    To check the connection to a remote server, which TCP/IPutility will show all routers to the remote server?
    • A. 

      Tracert

    • B. 

      Telnet

    • C. 

      Netstat

    • D. 

      Ping

  • 10. 
    An installed NIC card is working properly. What will happenif you ping the card using 127.0.0.1?
    • A. 

      The screen shows the IP of the host in which the card is installed.

    • B. 

      The screen echoes the IP of the default gateway.

    • C. 

      The screen shows the return of four, 32-byte packets.

    • D. 

      It will time-out.

  • 11. 
    What TCP/IP utility displays all current connections andports?
    • A. 

      Netstat

    • B. 

      Nbtstat

    • C. 

      Arp

    • D. 

      Tracert

  • 12. 
    What command would you use to delete entries host file?
    • A. 

      Arp -d

    • B. 

      Nbtstat -R

    • C. 

      Ipconfig /renew

    • D. 

      Netstat -n

  • 13. 
    You have been called by a user who complains that access to aWeb page is very slow. What utility can you use to find thebottleneck?
    • A. 

      Ping

    • B. 

      Telnet

    • C. 

      Tracert

    • D. 

      Nbtstat

  • 14. 
    What utility do you use to check your IP configuration on aWindows 95/98 workstation?
    • A. 

      Winipcfg

    • B. 

      Netstat

    • C. 

      Ping

    • D. 

      Ipconfig

  • 15. 
    You are troubleshooting a server connectivity problem on yournetwork. A Windows 95 system is having trouble connectingto a Windows 2000 Server. Which of the following commandswould you use to display per protocol statistics on the workstationsystem?
    • A. 

      Netstat -s

    • B. 

      Arp -A

    • C. 

      Nbtstat -s

    • D. 

      Ping

  • 16. 
    You are experiencing a problem with a workstation and wantto ping the localhost. Which two of the following are validways to check your local TCP/IP connection?
    • A. 

      Ping 127.0.0.1

    • B. 

      Ping localhost

    • C. 

      Ping host

    • D. 

      Ping 127.0.0.0

  • 17. 
    While troubleshooting a network connectivity problem on aWindows 2000 Server, you need to view a list of the IPaddresses that have been resolved to MAC addresses. Whichof the following commands would you use to do this?
    • A. 

      Arp -s

    • B. 

      Nbtstat -a

    • C. 

      Arp -d

    • D. 

      Arp –a

  • 18. 
    While troubleshooting a sporadic network connectivity problemon a Windows 2000 system, a fellow technician suggeststhat you run the ping -t command. What is the purpose of thiscommand?
    • A. 

      It allows the number of Ping messages to be specific.

    • B. 

      It shows the time, in seconds, that the packet takes to reach the destination.

    • C. 

      It pings the remote host continually until it is stopped.

    • D. 

      It shows the route taken by a packet to reach the destination host.

  • 19. 
    What utility would you use to view the TCP connections thathave been established between two systems?
    • A. 

      Ipconfig

    • B. 

      Nbtstat

    • C. 

      Tracert

    • D. 

      Netstat

  • 20. 
    Which TCP/IP utility is used to show IP addresses?
    • A. 

      Ping

    • B. 

      Netstat

    • C. 

      Ipconfig

    • D. 

      Tracert

  • 21. 
    What utility do you use to check your IP configuration on aWindows 95 workstation?
    • A. 

      Ipconfig

    • B. 

      Netstat

    • C. 

      Ping

    • D. 

      Winipcfg

  • 22. 
    To determine the computer name of a remote server, youwould ______.
    • A. 

      Start a Telnet session with the remote server

    • B. 

      Use the tracert command to perform a trace to the IP address of the server

    • C. 

      Use the ping command to loopback the IP address of the server

    • D. 

      Use the nbtstat command to resolve the name of the remote server to its IP address

  • 23. 
    Which TCP/IP utility is used for determining NetBIOSnames?
    • A. 

      Tracert

    • B. 

      Nbtstat

    • C. 

      Netstat

    • D. 

      Ping

  • 24. 
    Users on a LAN are unable to connect to the server. To isolatethe problem between workstations and server, which of thefollowing should be run?
    • A. 

      Nbtstat

    • B. 

      Ipconfig

    • C. 

      Netstat

    • D. 

      Ping

  • 25. 
    Which TCP/IP utility is used to show the number of packetssent and received on a workstation?
    • A. 

      Nbtstat

    • B. 

      Netstat

    • C. 

      Nptstat

    • D. 

      Arp

  • 26. 
    The IP address of a workstation is 192.168.20.2. It’s connectedto a hub with an IP address of 192.168.20.3. Which of the followingwill check the connection status between workstationand hub?
    • A. 

      Ping 192.168.20.3

    • B. 

      Ipconfig /all

    • C. 

      Arp 192.168

    • D. 

      Tracert 192.168.20.3

  • 27. 
    Which commands will NOT display the MAC address of theworkstation?
    • A. 

      Ifconfig

    • B. 

      Ipconfig

    • C. 

      Ifconfig /all

    • D. 

      Winipcfg

  • 28. 
    You are working on one of the network’s servers and you wantto check connectivity to the workstations via NetBIOS names.What command would you use to do this?
    • A. 

      Nbtstat

    • B. 

      Nslookup

    • C. 

      Netstat

    • D. 

      Netwatch

  • 29. 
    Network users report that they have slow Internet connections.You check the network with the Network Monitor utility,which reports high activity, although no users are accessingthe network. What tool would you use to list the active networkconnections?
    • A. 

      Netstat

    • B. 

      Traceroute

    • C. 

      Nslookup

    • D. 

      Ping

  • 30. 
    Your remote office has changed location and all of the networkdevices have been assigned new addresses. Local users have noproblems accessing the resources, but remote users can onlyaccess these devices by IP address. Which utility would youuse first to get a better understanding of the problem from aDNS perspective?
    • A. 

      Arp

    • B. 

      Netstat

    • C. 

      Tracert

    • D. 

      Nslookup

  • 31. 
    When running the Ping command, you receive a report thatsays: “Destination Unreachable.” What is the most likely causeof this response?
    • A. 

      The Host is in another country.

    • B. 

      The Host is on the same subnet.

    • C. 

      There is a misconfigured router.

    • D. 

      The router is the default gateway.

  • 32. 
    You are experiencing problems with the network connectivityof a Windows 2000 system, and you suspect that there mightbe a problem with an incorrect route in the routing table.Which two of the following TCP/IP utilities can you use toview the routing table?
    • A. 

      Tracert

    • B. 

      Netstat

    • C. 

      Route

    • D. 

      Nbtstat

    • E. 

      Ping

  • 33. 
    Examine the following output:Reply from 24.67.184.1: bytes=32 time=20ms TTL=64Reply from 24.67.184.1: bytes=32 time=60ms TTL=64Reply from 24.67.184.1: bytes=32 time=10ms TTL=64Reply from 24.67.184.1: bytes=32 time=10ms TTL=64Which utility generated this output?
    • A. 

      Ping

    • B. 

      Tracert

    • C. 

      Netstat

    • D. 

      Nbtstat

  • 34. 
    Examine the following output:1 10 ms 10 ms 20 ms 24.67.184.12 20 ms 20 ms 20 ms rd1ht-ge3-0.ok.shawcable.net [24.67.224.7]3 20 ms 20 ms 30 ms rd2ht-ge4-0.ok.shawcable.net[204.209.214.238]4 60 ms 30 ms 30 ms rc2wh-atm0-2-1.vc.sha.net[204.209.214.205]5 30 ms 31 ms 230 ms rc2wt-pos2-0.wa.shawcable.net[66.163.76.37]6 30 ms 40 ms 40 ms c1-pos6-3.sttlwa1.home.net [24.7.70.37]Which command generated this output?
    • A. 

      Ping

    • B. 

      Tracert

    • C. 

      Netstat

    • D. 

      Nbtstat

  • 35. 
    Which of the following utilities returns the number of errorsgenerated during a connection?
    • A. 

      Ipconfig

    • B. 

      Ping

    • C. 

      Netstat

    • D. 

      Telnet

  • 36. 
    Which of the following utilities would you typically use todetermine the number of hops to a specific destination?
    • A. 

      Nbtstat

    • B. 

      Netstat

    • C. 

      Ping

    • D. 

      Tracert

  • 37. 
    Which TCP/IP command produces the following output?Proto Local Address    Foreign Address    StateTCP laptop:1028          LAPTOP:0              LISTENINGTCP laptop:1031          LAPTOP:0               LISTENINGTCP laptop:1093          LAPTOP:0               LISTENINGTCP laptop:50000        LAPTOP:0               LISTENINGTCP laptop:5000          LAPTOP:0               LISTENINGTCP laptop:1031          n218.audiogalaxy.com:ftp ESTABLISHEDTCP laptop:1319          h24-67-184-65.ok.shawcable.net:nbsess
    • A. 

      Netstat

    • B. 

      Nbtstat

    • C. 

      Ping

    • D. 

      Tracert -R

  • 38. 
    Which of these commands generates the following output?7  60 ms  30 ms  40 ms  home-gw.st6wa.ip.att.net [192.205.32.249]8  30 ms  40 ms  30 ms gbr3-p40.st6wa.ip.att.net [12.123.44.130]9  50 ms  50 ms  60 ms gbr4-p10.sffca.ip.att.net [12.122.2.61]10  60 ms  60 ms  60 ms gbr3-p10.la2ca.ip.att.net [12.122.2.169]11 90 ms   60 ms  70 ms gbr6-p60.la2ca.ip.att.net [12.122.5.97]
    • A. 

      Ping

    • B. 

      Netstat

    • C. 

      Tracert

    • D. 

      Ipconfig

  • 39. 
    A user calls to inform you that she can’t access the Internetfrom her system. When you visit the user, you run the ipconfig/all utility and see the following information. What is themost likely reason the user is having problems accessing theInternet?C:\>ipconfig /allWindows 2000 IP ConfigurationHost Name . . . . . . . . . . . . : LAPTOPPrimary DNS Suffix . . . . . . . :Node Type . . . . . . . . . . . . : BroadcastIP Routing Enabled. . . . . . . . : NoWINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection:Connection-specific DNS Suffix . :Description . . . . . . . . . . . : Intel 8255x-based PCI EthernetPhysical Address. . . . . . . . . : 00-D0-59-09-07-51DHCP Enabled. . . . . . . . . . . : NoIP Address. . . . . . . . . . . . : 192.168.2.1Subnet Mask . . . . . . . . . . . : 255.255.255.0Default Gateway . . . . . . . . . :DNS Servers . . . . . . . . . . . : 192.168.2.10192.168.2.20
    • A. 

      DHCP is not enabled.

    • B. 

      The default gateway setting is not configured.

    • C. 

      The subnet mask is incorrect.

    • D. 

      The system is on a different subnet than the DNS servers.

  • 40. 
    To determine delays from a local machine to a remote serveron the Internet, you would ________.
    • A. 

      Nbtstat the IP address of the remote server

    • B. 

      Ping the IP address of the server

    • C. 

      Tracert to the IP address of the server

    • D. 

      Start a Telnet session with the remote server

  • 41. 
    Which of the following TCP/IP commands generates the followingoutput?Interface: 192.168.0.2 --- 0x2Internet Address Physical Address Type192.168.0.1 00-0d-44-b2-a5-c3 static192.168.0.10 00-0b-47-a5-19-43 dynamic
    • A. 

      Ping

    • B. 

      Arp -a

    • C. 

      Nbstat

    • D. 

      Tracert

  • 42. 
    Which of the following TCP/IP commands generates the followingoutput?1 15 ms <10 ms <10 ms 192.168.2.12 31 ms 32 ms 31 ms wbar8.sea1-4-4-064-001.sea1.dslverizon.net [4.4.64.1]3 31 ms 31 ms 47 ms 4.9.0.1614 31 ms 31 ms 47 ms vnsc-pri.sys.gtei.net [4.2.2.1]Trace complete.
    • A. 

      Tracert

    • B. 

      Pathping

    • C. 

      Netstat

    • D. 

      Arp -d

  • 43. 
    Which of these TCP/IP commands generates the followingoutput?Connection-specific DNS Suffix . : server.isp.comIP Address. . . . . . . . . . . .: 192.168.0.2Subnet Mask . . . . . . . . . . .: 255.255.255.0Default Gateway . . . . . . . . .: 192.168.0.1
    • A. 

      Ping

    • B. 

      Ipconfig

    • C. 

      Tracert

    • D. 

      Arp -d

  • 44. 
    Which TCP/IP utility generates the following output?Local Area Connection:Node IpAddress: [192.168.0.1] Scope ID: []NetBIOS Remote Machine Name TableName Type StatusComputername <00> UNIQUE RegisteredDOMAIN <00> GROUP RegisteredComputername <20> UNIQUE RegisteredUSER <03> UNIQUE RegisteredMAC Address = 00-10-AB-1D-A1-FF
    • A. 

      Nbstat

    • B. 

      Ipconfig

    • C. 

      Tracert

    • D. 

      Arp -d

  • 45. 
    What is the value of NIC card LEDs?
    • A. 

      They tell you whether the NIC is sending and receiving.

    • B. 

      They are a good indicator of the status of a router.

    • C. 

      They tell you whether the network is operational.

    • D. 

      They tell you whether the workstation system board is working.

  • 46. 
    You are troubleshooting a problem in which a workstation isexperiencing intermittent connectivity problems. You arrive atthe workstation and notice that the link light on the networkcard flashes intermittently. Which three of the following troubleshootingsteps might you try?
    • A. 

      Plug the workstation into a different port on the network hub.

    • B. 

      Change the network card in the workstation.

    • C. 

      Try a known working cable on the connection to see whether it works.

    • D. 

      Change the IP address to a different one in the same subnet.

  • 47. 
    A workstation NIC link light isn’t illuminated. After replacingthe NIC, the light still isn’t lit. What should be done next?
    • A. 

      Reboot the server.

    • B. 

      Replace the cable connecting the NIC to the hub.

    • C. 

      Replace the hub.

    • D. 

      Replace the workstation.

  • 48. 
    You are troubleshooting a problem in which a workstation isexperiencing intermittent connectivity problems. You noticethat the link light on the network card flashes intermittently.Which three of the following are valid next troubleshootingsteps?
    • A. 

      Plug the workstation into a different port on the network hub.

    • B. 

      Change the network card in the workstation.

    • C. 

      Try a known working cable on the connection to see if it works.

    • D. 

      Change the IP address to a different one in the same subnet.

  • 49. 
    After installing a NIC card and properly setting up the workstation,there’s no link light on the NIC. You test the networkcable and it is good. What action should be taken next?
    • A. 

      Run diagnostics on the NIC such as a hardware loopback.

    • B. 

      Replace the NIC.

    • C. 

      Attach a network analyzer to the server and check all connections.

    • D. 

      Replace the hub.

  • 50. 
    A group of clients on a network segment complains that theyare unable to access a remote web server, which is the onlything they are allowed to access outside of their network. Thetechnician notes that the red LED of the Link light of therouter that services the clients’ network is lit solid. The webserver can be accessed successfully through another router ona different remote network. What is the problem with the firstrouter?
    • A. 

      The router is possibly being attacked from the WAN side.

    • B. 

      The router is detecting too many packet collisions.

    • C. 

      The hub that the clients use is damaged.

    • D. 

      The router is disconnected

  • 51. 
    A user connects both a modem and a laptop to a switch, usingstraight Ethernet cabling for both devices. The LED is not liton the switch connection to the modem. Which of the followingis the likely cause of this condition?
    • A. 

      The Ethernet port is broken on the laptop.

    • B. 

      The cable is defective between the laptop and the switch.

    • C. 

      The switch needs to be set to MDIX.

    • D. 

      The switch needs to be set to MDI.

  • 52. 
    You move a computer to a new network, using the originalethernet cable that came with the computer. However, whenyou start it up you notice that nothing is being displayed fromthe activity light on the back of the NIC. What is the mostlikely cause of this condition?
    • A. 

      The NIC has failed.

    • B. 

      The hub port is bad.

    • C. 

      The cabling to the hub is bad.

    • D. 

      The DHCP Server is down.

  • 53. 
    A remote user calls you to report a problem connecting to thecorporate network over his DSL connection. The user canconnect to the Internet and browse web pages, but can’t connectto the corporate remote access gateway. Which of the followingtroubleshooting steps would you perform first?
    • A. 

      Have the user reconfigure the IP address on his system to one of the address ranges used on the internal corporate network, and try again.

    • B. 

      Have the user reboot his system.

    • C. 

      Check the corporate remote access gateway to see whether it is running and operating correctly.

    • D. 

      Have the user power cycle the DSL modem and try again.

  • 54. 
    A client has a wireless home network using IEEE 802.11bstandard. When the laptop is more than 150 feet away fromthe wireless AP sending data is slow. What is causing this?
    • A. 

      The farther away from the AP you are the slower the data rate will be.

    • B. 

      The batteries are dead.

    • C. 

      The antenna is loose.

    • D. 

      The cable is disconnected.

  • 55. 
    Prior to installing a firewall, your network clients are able toaccess remote files with no problem. After the firewall isinstalled, they can no longer access the remote files. Whatshould be done to correct this problem?
    • A. 

      Reboot the client computers.

    • B. 

      Ask the Administrator to reboot the server.

    • C. 

      Ask the Administrator to open the correct ports in the firewall.

    • D. 

      Change the client TCP/IP configuration to accept the new firewall.

  • 56. 
    A user reports that he cannot reach remote servers using hisdomain name, but can reach them using their numerical IPaddresses. In the past, he was able to reach remote serversusing his domain name. What is the most likely cause of thisproblem?
    • A. 

      The address resolution protocol is not working.

    • B. 

      The domain name server needs to be repaired.

    • C. 

      The computers need to be configured with the DHCP client service.

    • D. 

      The computers need to be configured with the DNS client service.

  • 57. 
    You have clients who cannot access remote networks. Their IPconfiguration is valid. What should you check first?
    • A. 

      The HOST file

    • B. 

      The DNS configuration

    • C. 

      The Default Gateway to determine that it is active

    • D. 

      The LMHOST file

  • 58. 
    You receive a “Forbidden…” error message after changing thedirectory where the file is stored. What should be done to correctthis situation?
    • A. 

      Change the symbolic link.

    • B. 

      Change permissions to the directory.

    • C. 

      Reinstall the Operating System, as it has been corrupted.

    • D. 

      Rename the file.

  • 59. 
    The network administrator from the outside world can pingwww.mic-inc.com, but he cannot ping one of the clients thatare a part of the mic-inc.com network. In addition, that clientcannot access the Internet. What is the most likely cause ofthis problem?
    • A. 

      The user is on a different network segment than the web server, and that specific segment is unable to connect to the internet.

    • B. 

      The web server is disconnected.

    • C. 

      The network administrator has incorrectly configured WINS settings.

    • D. 

      The www.mic-inc.com clients are on a wireless network, and therefore cannot be pinged.

  • 60. 
    A user calls you to help him troubleshoot a dial-up modemproblem. The modem dials the number and is answered but isdisconnected shortly thereafter. Which two of the followingtroubleshooting steps might you suggest?
    • A. 

      Reinstall the device drivers for the modem.

    • B. 

      Check the configuration for the dial-up connection.

    • C. 

      Replace the cable that connects the modem to the phone socket.

    • D. 

      Check the authentication information.

  • 61. 
    You are troubleshooting a connectivity problem on a workstationin which the system is able to communicate with otherdevices on the same segment, but is unable to communicatewith devices on other segments. Other devices on the segmentcan communicate with remote systems. Which of the followingare valid reasons for this scenario?
    • A. 

      The IP address of the workstation is incorrect.

    • B. 

      The router acting as the default gateway is misconfigured or not running.

    • C. 

      The default gateway setting on the workstation is incorrect or missing.

    • D. 

      The subnet mask of the workstation is incorrect.

  • 62. 
    You receive a call from a user who says she can’t establish aremote connection to her ISP. The user describes her connectionas SLIP for a network running AppleTalk. Which of thefollowing represents the best solution to establish the remoteconnection?
    • A. 

      Change the network protocol to IPX/SPX.

    • B. 

      Change the client’s computers to run Windows 95 or 98.

    • C. 

      Change the access protocol to PPP.

    • D. 

      Change the access method to ISDN.

  • 63. 
    A user calls you from a motel room. He has tried numeroustimes to dial in to the corporate RAS server, but the modem inhis system is reporting a no dial tone error. What is the mostlikely cause of the problem?
    • A. 

      The phone line in the room is digital.

    • B. 

      The phone line in the room is faulty.

    • C. 

      The modem is faulty.

    • D. 

      The phone line in the room is analog.

  • 64. 
    Client computers on a network can exchange files but nonecan access the Internet. What is the likely problem?
    • A. 

      TCP/IP has been installed on the network.

    • B. 

      The hub isn’t functioning.

    • C. 

      The NIC cards don’t have MAC addresses.

    • D. 

      The default gateway isn’t configured correctly.

  • 65. 
    After installing a new Proxy server system, users cannot connectto another system using FTP. Your manager asks you toreconfigure the Proxy server to correct this problem. Whichport on the Proxy server would you allow to facilitate FTPconnections?
    • A. 

      21

    • B. 

      23

    • C. 

      81

    • D. 

      110

  • 66. 
    A number of users have called to report problems printing.Upon investigation, you find the cause to be a network printerconnected to a network server. The printer is connected,online, and it appears to perform a test print without anyproblems. You check the network connectivity and that seemsto be okay as well. Which of the following troubleshootingsteps would you perform next?
    • A. 

      Remove and reinstall the printer drivers.

    • B. 

      Reboot the server that is acting as the print server.

    • C. 

      Examine the log files on the server to see if there are any printing related events.

    • D. 

      Change the network cable that connects the printer to the network.

  • 67. 
    After creating a new secure page for your website, externalusers complain that they cannot access it, but they can accessother areas of the site. When you try to access it from a workstationinternally, everything seems fine. What is the mostlikely explanation of the problem?
    • A. 

      Your firewall is blocking all traffic.

    • B. 

      Your firewall is blocking port 80.

    • C. 

      Your firewall is blocking port 110.

    • D. 

      Your firewall is blocking port 443.

  • 68. 
    None of the users on a network can log on to the server. Thelink lights on all client NICs are lit, and the same lights are litat the hub. The server NIC link light and the correspondinghub port light are not lit. When one of the workstation cablesis inserted into the server port at the hub, the hub link light islit. What is the likely problem?
    • A. 

      The cable from hub to workstations.

    • B. 

      The hub is bad.

    • C. 

      The server cable is bad.

    • D. 

      The hub port is bad.

  • 69. 
    You are working as a network administrator for a UNIX system.The system uses dynamic name resolution. What is usedto dynamically resolve a host name on a UNIX server?
    • A. 

      BIND (DNS)

    • B. 

      ARP

    • C. 

      WINS

    • D. 

      LMHOSTS

  • 70. 
    You have been given the task of installing a number of newPCs on your Novell NetWare-based network. You are usingDHCP to automatically assign IP address information. Whichtwo of the following pieces of information would you enterinto the configuration of the workstation?
    • A. 

      DNS server address

    • B. 

      The DNS tree name to which the workstation should connect

    • C. 

      The DNS context in which the user object resides

    • D. 

      IP address of the default gateway

    • E. 

      The workstation IP address

    • F. 

      DHCP server address

  • 71. 
    As the system administrator, you have been asked to install aNetWare 5.x server system on your network. You have 20Windows 98 workstations and 4 Linux systems that are used asclients. Which two of the following can you install on theWindows 98 systems to allow you to connect to the NetWareserver?
    • A. 

      Novell Client for Windows 95/98

    • B. 

      Microsoft Client for NetWare Networks

    • C. 

      Novell CAFS Client

    • D. 

      Nothing, as long as TCP/IP is the default protocol

  • 72. 
    You have been tasked with installing five new Windows 95client systems, including the Novell Client software. Whichtwo pieces of information will you need during the NovellClient install to configure the connection to the NetWareserver?
    • A. 

      The context in which the user resides

    • B. 

      Domain name

    • C. 

      Username

    • D. 

      Target NDS replica name NDS tree name

    • E. 

      Password

    • F. 

      Target NDS replica

  • 73. 
    Users connected to an NT server cannot communicate outsidetheir LAN. When their computers are pinged by name, theresult is negative; but when they’re pinged by IP, it works.Which of the following is the likely cause?
    • A. 

      Incorrect NDS configuration

    • B. 

      Incorrect WINS configuration

    • C. 

      Incorrect HOST configuration

    • D. 

      Incorrect DHCP configuration

  • 74. 
    You can connect to an Internet site using the IP address butnot with the domain name for that site. What is the problem?
    • A. 

      Incorrect WINS configuration

    • B. 

      Incorrect HOST configuration

    • C. 

      Incorrect DNS configuration

    • D. 

      Incorrect DHCP configuration

  • 75. 
    A client is configured for a dynamic IP address. When the userturns on the computer, they are unable to access the network.What is the most likely cause of the problem?
    • A. 

      The server on the network segment has not been configured for DHCP.

    • B. 

      The client has no entries in the LMHOST file.

    • C. 

      The server does not have a properly configured DNS server.

    • D. 

      The server is only using the TCP/IP protocol, not NetBEUI.

  • 76. 
    What will happen if a client is given a static IP address whenthe server is using DHCP to assign IP addresses?
    • A. 

      The client will be the sole owner of that static IP address.

    • B. 

      The client will have two IP addresses.

    • C. 

      The client with the static IP address will become the server of the network.

    • D. 

      Another client may try to use the same IP address.

  • 77. 
    Your company network has a mixture of Windows 2000 andNetWare servers. When you install a new group of WindowsXP client machines, they can connect to the Windows serversbut not to the NetWare servers. What is the most likely reasonfor this?
    • A. 

      TCP/IP has not been configured on the clients.

    • B. 

      NDS has not been configured on the clients.

    • C. 

      Client Services for NetWare has not been installed on the clients

    • D. 

      LMHOSTS has not been installed on the clients.

  • 78. 
    The network slows down noticeably after the office building isremodeled. Which of the following is the most possible cause?
    • A. 

      Disconnected network

    • B. 

      EMI

    • C. 

      Faulty NIC card

    • D. 

      No DNS server

  • 79. 
    During a meeting with your ISP Account Manager, he suggeststhat it might be appropriate for you to install a DNSserver internally. Which of the following functions will theDNS server provide?
    • A. 

      It will perform network address translation services.

    • B. 

      It will streamline the resolution of NetBIOS names to IP addresses.

    • C. 

      It will allow some hostname to IP address resolutions to occur internally.

    • D. 

      It will allow users to retrieve Internet web pages more quickly.

  • 80. 
    DNS is to be set up on a workstation. The host and domainname is entered. Which of the following is the next step?
    • A. 

      The DNS Server Search Order must be entered.

    • B. 

      This is all the information that’s needed.

    • C. 

      NetBEUI must be running on the workstation.

    • D. 

      The Domain Suffix Search Order must be entered

  • 81. 
    A client is going to add another 20 nodes to the networkbefore the end of next month. These PCs will be running I/OintensiveCAD/CAM applications. What PC bus architecturewould you recommend?
    • A. 

      PCMCIA

    • B. 

      EISA

    • C. 

      MCA

    • D. 

      PCI

  • 82. 
    If a DNS server suffers a catastrophic failure, what happens tothe clients being served by it?
    • A. 

      They will be unable to automatically renew their IP address.

    • B. 

      They will be unable to connect to a server using a Host name.

    • C. 

      They will be unable to connect to the server using a NetBIOS name.

    • D. 

      They will be unable to connect to a server using its IP address

  • 83. 
    Your company has two subnets on its network. Subnet A uses192.168.1.X, subnet B uses 192.168.2.X. An Administratorinstalls a new server on subnet A and assigns it the address of192.168.1.2, with a DHCP scope of192.168.2.2–192.168.2.100. The users on subnet A complainthat they cannot connect to company resources. The users onsubnet B have no problems. How would you correct this problem?
    • A. 

      Add a DHCP Relay Agent

    • B. 

      Add a second DHCP Scope

    • C. 

      Add an Alias record for subnet A to the DNS server

    • D. 

      Have the users on Subnet A reboot their machines

  • 84. 
    The DHCP scope has been adjusted so that the leases will bechanged every day instead of every two weeks. What effectwill this have on users?
    • A. 

      No change will be noticed by the users

    • B. 

      Users will have to log in every day

    • C. 

      Users will have to use IPConfig /release and /renew daily

    • D. 

      Users will be required to manually update their IP lease information every day

  • 85. 
    You add a new Windows Server 2003 server acting as a mailserver to your network and you want to update the A records.Who should be contacted?
    • A. 

      Any ISP.

    • B. 

      No one, they should be updated automatically.

    • C. 

      The Domain Registrar.

    • D. 

      The ISP who hosts the domain.

  • 86. 
    You are adding a router with a new subnet and you want toaccommodate NetBIOS. What will have to be installed?
    • A. 

      The DHCP service

    • B. 

      The WINS service

    • C. 

      The NTP service

    • D. 

      The DNS service

  • 87. 
    You connect your network to another company networkthrough a router. Your original network employs a DHCPserver to generate IP addresses for its clients. When you startthe network up again, you discover that the server is not configuringclients on the additional network segment. Whataction is required to get everyone working together in thisextended network?
    • A. 

      Set up DHCP in the additional network segment clients

    • B. 

      Install a DHCP relay agent

    • C. 

      Set up APIPA configuration in the additional network segment clients

    • D. 

      Move the DHCP server so that it acts as the center of the two networks

  • 88. 
    Users call the Help Desk and complain that they cannot connectto remote file shares. The System Administrator troubleshootsthe problem and discovers he can only connect tothe shares by IP and not by the URL of the server. What isthe problem?
    • A. 

      The DCHP server is issuing the wrong subnet.

    • B. 

      The DHCP server is offline.

    • C. 

      The DNS server is offline.

    • D. 

      The WINS server is offline.

  • 89. 
    A workstation can ping the local server but cannot do the sameto the ISP. From the diagram, choose which component is thecause of the problem.
    • A. 

      Hub

    • B. 

      Router

    • C. 

      Modem

    • D. 

      ISP

  • 90. 
    From a workstation a network administrator notices that thesame data being sent to and from the Internet is much slowerwhen sent to and from the server. Using the diagram chooseone of the following components in the network that bestidentifies the problem.
    • A. 

      Hub

    • B. 

      Router

    • C. 

      Modem

    • D. 

      ISP