Explore your mastery of Windows systems with the 'Information Technology Assessment! Trivia Quiz'. This quiz evaluates your understanding of system administration, including user roles, power management, and hardware setup. It's ideal for learners aiming to enhance their technical skills in Windows environments.
Shutdown
Hibernate
Standby
Restart
Rate this question:
The laptop will start in Safe Mode.
The laptop will start, however it will not charge the battery.
The laptop processor will be overclocked.
The laptop components will be damaged.
Rate this question:
Click on Start > Run and type version/info
Click on Start > Run and type version info/detail
Right click My Computer > Manage
Right click My Computer > Properties
Rate this question:
Disk Management
System Configuration Utility
Registry Editor
Device Manager
Rate this question:
DB-50 connector
DB-25 pin connector
DB-9 pin connector
DB-37 connector
Rate this question:
Class C
Class A
Class B
Class D
Rate this question:
DB-9
RJ-45
BNC
RJ-11
Rate this question:
The model number of the user's computer
Windows Error Reporting Log
The type of machine, whether it is a laptop or a desktop
What the user was doing when the problem occurred
Rate this question:
Ask the user which web sites they have been viewing.
Tell the user that the problem is usually related to user training.
Ask the user a series of questions designed to narrow the scope of the problem.
Tell the user that the technician will solve the problem quickly.
Rate this question:
Display adaptor
Power supply
RAM
Motherboard
Rate this question:
Format the hard drive
Perform a system restore
Add more RAM to the system
Defragment the hard drive
Rate this question:
PCMCIA
Serial
LAN
PCI
Rate this question:
Video card
Screen
Inverter
Brightness
Contrast
Rate this question:
TREE
CD
CHKDSK
RMDIR
Rate this question:
A primary partition
An enhanced partition
An extended partition
A logical partition
Rate this question:
FIXMRB
FIXBOOT
BOOTCFG
FORMAT
Rate this question:
Toner cartridge
Heads
Drum
Cylinder
Rate this question:
BNC
MT-RJ
RJ-11
RJ-45
Rate this question:
Explain to the customer that the computer is outdated and the technician needs to take it back to the shop to fix it.
Explain the problem to the customer and show the customer how to defragment the system.
Perform a system restore on the computer.
Explain the problem to the customer in basic terms and recommend a solution.
Rate this question:
5%
15%
30%
40%
Rate this question:
F9
F8
F3
F1
Rate this question:
MSCONFIG
SYSTRAY
WINLOGON
REGSVR32
Rate this question:
MSCONFIG.EXE
REGEDIT.EXE
ATTRIB.EXE
SFC.EXE
Rate this question:
Two times
Three times
Four times
Eight times
Rate this question:
PPT
DOC
TIFF
JPEG
Rate this question:
802.3
802.11g
802.11n
802.5
Rate this question:
IMAP
NAT
DNS
WINS
Rate this question:
The user is trying to overwrite a file with a newer timestamp than the locally cached file.
The file server has gone down for planned maintenance.
The user's permissions do not allow them to write to the file.
The file server is out of disk space.
Rate this question:
Place the customer on hold.
Listen to the customer's concerns.
Tell the customer that it is the part supplier's fault and provide the supplier's number.
Ask the customer to call back later to speak with a supervisor.
Rate this question:
Digital multi-meter
Loop-back plug
RJ-45 crimper
CAT5 tester
Rate this question:
Striping
Mirroring
Extending
Spanning
Rate this question:
Graphics controller
Inverter board
Video memory
Motherboard
Rate this question:
PC2700
PC2100
PC3200
PC1600
Rate this question:
4
63
127
511
Rate this question:
Chip extractor
Vacuum
Extension Magnet
Long needle-nose pliers
Rate this question:
The imaging drum is not fully discharging.
The fuser is malfunctioning.
The primary corona wire is receiving no power.
The laser scanner is defective.
Rate this question:
Separation pad
Pickup roller
Drum
Fuser
Rate this question:
The technician should disconnect the hard drive to avoid file corruption.
The technician should open up the case with a properly sized screwdriver to avoid stripping the screws.
The technician should move the computer to a carpeted area to avoid impact damage.
The technician should put on an anti-static strap to avoid electrostatic discharge (ESD) damage.
Rate this question:
Replace the fan inside of the power supply.
Add an external cooling device.
Repair the fan inside of the power supply.
Replace the power supply.
Rate this question:
Quiz Review Timeline (Updated): Mar 21, 2023 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.