Te E-gyan Dr Conversion

20 Questions | Total Attempts: 3343

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Te E-gyan Dr Conversion

Welcome to E Gyan , Topic: Dr Conversion Here is an opportunity to know more about Dr Conversion. Note : PLEASE READ THE INSTRUCTION CAREFULLY AND FOLLOW STEP BY STEP SEQUENCE TO ENSURE VIEWING OF THE VIDEO AND COMPLETION OF YOUR TEST Step 1 : Please copy paste the below mentioned link in New Window and click on start. ( Note : to be opened on laptop or Desktop only, Do not try to connect with Cell Phone) Step 2 :Enter your Name and then click Submit to view the video. Kindly view the video in a full screen mode. https://www. Proprofs. Com/training/course/? Title=untitled-course_40108_1 52250 Note: for Y


Questions and Answers
  • 1. 
    What do you mean by a smart call
    • A. 

      1. Perfect call planning

    • B. 

      2. RCPA done before call

    • C. 

      3. Looking smart

    • D. 

      4. Knowing Customer needs , right communication and approach to convert the customers

  • 2. 
    What are three important basis for identifying the type of  customers
    • A. 

      1. Knowledge / information

    • B. 

      2. Service Orientation

    • C. 

      3. Relationship

    • D. 

      4. All of the above

  • 3. 
    How do we identify the potential  of a customer
    • A. 

      Asking the attendant about Doctor

    • B. 

      2. Through detail Prescription audit

    • C. 

      3. By asking detail about customer from other Reps

    • D. 

      4. By taking help from seniors

  • 4. 
    50 % Dr in our Doctors list are highly visit oriented and is
    • A. 

      1. Like to support for your regular visit

    • B. 

      2. Like professional approach and look for professionalism from everyone-

    • C. 

      3. Likes highly service oriented approach -

    • D. 

      4. Likes knowledge oriented approach -

  • 5. 
    What are the inputs required for conversion of a visit conscious Doctor?
    • A. 

      1. Regular visit

    • B. 

      2. printed input from company

    • C. 

      3. Regular compliments on brands as given by PMT/RM/ZM

    • D. 

      4. All of above

  • 6. 
    Doctors once invested gives proportionate business are the customers who are like
    • A. 

      1. professors – Likes professional approach

    • B. 

      2. Students for ever- like study material

    • C. 

      3. Discontent soul- responds to service promptly/ Committed to his commitments

    • D. 

      4. Bhool bhuliya- Does not reveal his need easily.

  • 7. 
    Doctors who are difficult to follow and generate prescriptions even after service are
    • A. 

      1. Tough Nuts – difficult customers

    • B. 

      2. Professor- who likes professional approach

    • C. 

      3. Students for ever – who likes study material

    • D. 

      4. None

  • 8. 
    Doctors whose Rxions are followed and Rxion generated from them helps to establish the brand in the territory
    • A. 

      1. Like Bhool bhuliya will never reveals his needs

    • B. 

      2. Natural child who will like study material

    • C. 

      3. Like discontent soul-who responds to service promptly

    • D. 

      4. Like Tough nuts-Difficult customers

  • 9. 
    Doctor who does not reveals his or her needs easily does not responds and the key for conversion is
    • A. 

      1. Looking into Dr’s chamber for starting interaction

    • B. 

      2. In clinic probing to identify the needs

    • C. 

      3. Meeting him regularly

    • D. 

      4. Bringing smile on his face

    • E. 

      5. ALL

  • 10. 
    Doctors who expects TE with good knowledge, should build relations and take care of services are the customers known to be
    • A. 

      1. Trend setters

    • B. 

      2. KOL of territory

    • C. 

      3. Their Rx are followed

    • D. 

      4. Brand Builder

    • E. 

      5. All

  • 11. 
    Difficult customers are  super customers  as they have roaring practice if we give service we need to
    • A. 

      1. Give regular visit to them for getting sales

    • B. 

      2. Need AM / RM / ZM to take the support to match ROI

    • C. 

      3. Need to give small inputs

    • D. 

      4. need to give reminders

  • 12. 
     Doctor with highly professional approach wants
    • A. 

      1. TE not to detail with an expertise

    • B. 

      2. TE to provide good product knowledge.

    • C. 

      3. Looks for high quality from a TE

    • D. 

      4. Likes Bluff masters

  • 13. 
    If a TE need to convert a Doctor , he should be very good at
    • A. 

      1. Brand Knowledge

    • B. 

      2. Detailing

    • C. 

      3. RCPA and its analysis

    • D. 

      4. All of above

  • 14. 
    TE should _____________ for an effective closing of the call
    • A. 

      1. Close the call with Quantified Demand

    • B. 

      2. Close the call very quickly

    • C. 

      3. Close the call without probing

    • D. 

      4. None

  • 15. 
    How much % verbal and non verbal communication contributes
    • A. 

      1. 50-50%

    • B. 

      2. verbal-90%, non verbal-10%

    • C. 

      3.Verbal-7%, Non Verbal-93%

    • D. 

      4.Verbal-60%, Non-Verbal-40%

  • 16. 
    Right sequence to be followed by TE during FW.
    • A. 

      1. Pre call planning- Rcpa- Dr Call

    • B. 

      2. Dr. Call- RCPA- Pre call planning

    • C. 

      3. RCPA- Precall Planning- Dr.call- Post call analysis

    • D. 

      4.None

  • 17. 
    What do a Dr notice first when a TE enters his chamber?
    • A. 

      1. Working Bag

    • B. 

      2. Input

    • C. 

      3. Dressing and Grooming

    • D. 

      4. Company

  • 18. 
    Most important Role of a TE is to –
    • A. 

      1. Deliver all the inputs

    • B. 

      2. Generate Prescriptions

    • C. 

      3. Leave the reminders

    • D. 

      4. None of above

  • 19. 
    What qualities TE should possess to become successful
    • A. 

      1. Knowledge

    • B. 

      2. Skill

    • C. 

      3. Attitude

    • D. 

      4. All of above.

  • 20. 
    How a TE can add growth month on month
    • A. 

      1. By doing reminder calls

    • B. 

      2. By substitution at Chemist Level

    • C. 

      3. By increasing prescriber Base

    • D. 

      4. Both 1&2

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