Te E-gyan Dr Conversion

25 Questions | Total Attempts: 3349

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Te E-gyan Dr Conversion - Quiz

Welcome to E Gyan ,  Topic: Dr Conversion   Here is an opportunity to know more about Dr Conversion. Note : PLEASE READ THE INSTRUCTION CAREFULLY AND FOLLOW STEP BY STEP SEQUENCE TO ENSURE  VIEWING OF  THE VIDEO AND COMPLETION OF YOUR TEST Step 1 : Please copy paste the below mentioned link in New Window and click on start .( Note : to be opened on laptop or Desktop only, Do not try to connect with Cell Phone) Step  2 :Enter your Name and then click Submit  to view the video.  Kindly view the video in a full screen mode . https://www.proprofs.com/training/course/?title=untitled-course_40108_1 52250 Note: for Your better understanding view it twice , Kindly make a note of the learning of the video in a book for your reference . 20 Questions , You have 20  minutes to complete this test . Step 3 :(complete step 1 & 2 ) once you have viewed the video , then enter your details in this page like mentioned below and click Start to Begin the test. Please enter your Name , Emp. Code ,HQ ,State and Div. Then press "Start" to begin the test. You can only attend the test once and hence make sure you have uninterrupted internet connectivity. All the best Micro Leadership Academy  


Questions and Answers
  • 1. 
    What do you mean by a smart call
    • A. 

      1. Perfect call planning

    • B. 

      2. RCPA done before call

    • C. 

      3. Looking smart

    • D. 

      4. Knowing Customer needs , right communication and approach to convert the customers

  • 2. 
    What are three important basis for identifying the type of  customers
    • A. 

      1. Knowledge / information

    • B. 

      2. Service Orientation

    • C. 

      3. Relationship

    • D. 

      4. All of the above

  • 3. 
    How do we identify the potential  of a customer
    • A. 

      Asking the attendant about Doctor

    • B. 

      2. Through detail Prescription audit

    • C. 

      3. By asking detail about customer from other Reps

    • D. 

      4. By taking help from seniors

  • 4. 
    50 % Dr in our Doctors list are highly visit oriented and is
    • A. 

      1. Like to support for your regular visit

    • B. 

      2. Like professional approach and look for professionalism from everyone-

    • C. 

      3. Likes highly service oriented approach -

    • D. 

      4. Likes knowledge oriented approach -

  • 5. 
    What are the inputs required for conversion of a visit conscious Doctor?
    • A. 

      1. Regular visit

    • B. 

      2. printed input from company

    • C. 

      3. Regular compliments on brands as given by PMT/RM/ZM

    • D. 

      4. All of above

  • 6. 
    Doctors once invested gives proportionate business are the customers who are like
    • A. 

      1. professors – Likes professional approach

    • B. 

      2. Students for ever- like study material

    • C. 

      3. Discontent soul- responds to service promptly/ Committed to his commitments

    • D. 

      4. Bhool bhuliya- Does not reveal his need easily.

  • 7. 
    Doctors who are difficult to follow and generate prescriptions even after service are
    • A. 

      1. Tough Nuts – difficult customers

    • B. 

      2. Professor- who likes professional approach

    • C. 

      3. Students for ever – who likes study material

    • D. 

      4. None

  • 8. 
    Doctors whose Rxions are followed and Rxion generated from them helps to establish the brand in the territory
    • A. 

      1. Like Bhool bhuliya will never reveals his needs

    • B. 

      2. Natural child who will like study material

    • C. 

      3. Like discontent soul-who responds to service promptly

    • D. 

      4. Like Tough nuts-Difficult customers

  • 9. 
    Doctor who does not reveals his or her needs easily does not responds and the key for conversion is
    • A. 

      1. Looking into Dr’s chamber for starting interaction

    • B. 

      2. In clinic probing to identify the needs

    • C. 

      3. Meeting him regularly

    • D. 

      4. Bringing smile on his face

    • E. 

      5. ALL

  • 10. 
    Doctors who expects TE with good knowledge, should build relations and take care of services are the customers known to be
    • A. 

      1. Trend setters

    • B. 

      2. KOL of territory

    • C. 

      3. Their Rx are followed

    • D. 

      4. Brand Builder

    • E. 

      5. All

  • 11. 
    Difficult customers are  super customers  as they have roaring practice if we give service we need to
    • A. 

      1. Give regular visit to them for getting sales

    • B. 

      2. Need AM / RM / ZM to take the support to match ROI

    • C. 

      3. Need to give small inputs

    • D. 

      4. need to give reminders

  • 12. 
     Doctor with highly professional approach wants
    • A. 

      1. TE not to detail with an expertise

    • B. 

      2. TE to provide good product knowledge.

    • C. 

      3. Looks for high quality from a TE

    • D. 

      4. Likes Bluff masters

  • 13. 
    If a TE need to convert a Doctor , he should be very good at
    • A. 

      1. Brand Knowledge

    • B. 

      2. Detailing

    • C. 

      3. RCPA and its analysis

    • D. 

      4. All of above

  • 14. 
    TE should _____________ for an effective closing of the call
    • A. 

      1. Close the call with Quantified Demand

    • B. 

      2. Close the call very quickly

    • C. 

      3. Close the call without probing

    • D. 

      4. None

  • 15. 
    How much % verbal and non verbal communication contributes
    • A. 

      1. 50-50%

    • B. 

      2. verbal-90%, non verbal-10%

    • C. 

      3.Verbal-7%, Non Verbal-93%

    • D. 

      4.Verbal-60%, Non-Verbal-40%

  • 16. 
    Right sequence to be followed by TE during FW.
    • A. 

      1. Pre call planning- Rcpa- Dr Call

    • B. 

      2. Dr. Call- RCPA- Pre call planning

    • C. 

      3. RCPA- Precall Planning- Dr.call- Post call analysis

    • D. 

      4.None

  • 17. 
    What do a Dr notice first when a TE enters his chamber?
    • A. 

      1. Working Bag

    • B. 

      2. Input

    • C. 

      3. Dressing and Grooming

    • D. 

      4. Company

  • 18. 
    Most important Role of a TE is to –
    • A. 

      1. Deliver all the inputs

    • B. 

      2. Generate Prescriptions

    • C. 

      3. Leave the reminders

    • D. 

      4. None of above

  • 19. 
    What qualities TE should possess to become successful
    • A. 

      1. Knowledge

    • B. 

      2. Skill

    • C. 

      3. Attitude

    • D. 

      4. All of above.

  • 20. 
    How a TE can add growth month on month
    • A. 

      1. By doing reminder calls

    • B. 

      2. By substitution at Chemist Level

    • C. 

      3. By increasing prescriber Base

    • D. 

      4. Both 1&2

  • 21. 
    Any scientific Literature should be left in Dr’s Chamber 
    • A. 

      1. As a brand reminder

    • B. 

      2. After detailing some highlighted points

    • C. 

      3. Both 1&2

    • D. 

      4. None

  • 22. 
    Which of the below helps TE in Dr conversion.
    • A. 

      1. Dr’s Query handling

    • B. 

      2. Regular visit

    • C. 

      3. Effective RCPA

    • D. 

      4. All of above

  • 23. 
    Dr conversion  helps in
    • A. 

      1. Incremental sales

    • B. 

      2. Retain the growth

    • C. 

      3. Both 1&2

    • D. 

      4. None

  • 24. 
    To ensure the ROI of all SAS Drs , TE should do
    • A. 

      1. Quantified RCPA with competitor’s info.

    • B. 

      2. Simple RCPA

    • C. 

      3. Only Pre Call Planning

    • D. 

      4. None

  • 25. 
    What are the ways to build a good relation with customer
    • A. 

      1- Regular Visit

    • B. 

      2- Objection Handling

    • C. 

      3- Prescription honoring

    • D. 

      4- All

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