Super Uber Smart 1-10 IT Essentials Quiz
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Topology is used to connect a computer to the internet (TRUE or FALSE)
About This Quiz
The 'super uber smart 1-10 IT Essentials' quiz assesses foundational knowledge in IT, covering topics like computer case characteristics, motherboard form factors, system tools, and troubleshooting processes. It is designed to test practical IT skills vital for technical support roles.
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- 2.
AT and ATX are form factors used to describe . . . . . (1 word)
Explanation
AT and ATX are form factors used to describe the physical dimensions, layout, and power supply requirements of a motherboard. These form factors determine the size and shape of the motherboard, as well as the placement of components such as the CPU, RAM slots, and expansion slots. The AT form factor was commonly used in older computer systems, while the ATX form factor is now the standard for modern motherboards. It specifies the placement of connectors, power supply, and cooling solutions, allowing for easier installation and better airflow within the computer case.Rate this question:
- 3.
NOS stands for
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Nitrous Oxide
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Network operating system
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Network omitted sounds
Correct Answer
A. Network operating systemExplanation
NOS stands for Network Operating System. This term refers to an operating system that is designed to manage and coordinate network resources and provide services to other computers or devices connected to the network. It allows multiple computers to communicate and share resources such as files, printers, and internet connections. Examples of NOS include Windows Server, Linux, and Novell NetWare.Rate this question:
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- 4.
. . . . . printers use special paper that must be kept at room tempreture or it will turn black (1 word)
Correct Answer
thermalExplanation
Thermal printers use special paper that reacts to heat, causing it to turn black. This type of paper is sensitive to temperature and needs to be kept at room temperature to prevent premature discoloration.Rate this question:
- 5.
The first step of the trouble shooting process is to . . . . . . . . . . . . . . . . . . . to log onto the computer in case the job requires for a level two technician (5 words)
Correct Answer
gather data from the customerExplanation
The first step of the troubleshooting process is to gather data from the customer. This is important because it helps the technician understand the specific issue and gather relevant information that can assist in resolving the problem. By collecting data from the customer, the technician can gain insights into the symptoms, potential causes, and any previous troubleshooting steps taken. This information is crucial for determining the appropriate next steps and ensuring an efficient and effective troubleshooting process.Rate this question:
- 6.
What can be used to test connections between computers
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Ping
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ICMP
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HTTP
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FTP
Correct Answer
A. PingExplanation
Ping is a network utility used to test the connectivity between computers on a network. It sends a small packet of data from one computer to another and measures the time it takes for the packet to reach its destination and return. By receiving a response from the destination computer, it confirms that the connection is active and working properly. Therefore, ping is commonly used to troubleshoot network issues and verify if computers can communicate with each other. ICMP, HTTP, and FTP are protocols used for different purposes and not specifically designed for testing network connections.Rate this question:
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- 7.
What does ESD stand for
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Electronic storage device
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Enormous super dinosaur
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Electrostatic discharge
Correct Answer
A. Electrostatic dischargeExplanation
ESD stands for electrostatic discharge. Electrostatic discharge refers to the sudden flow of electricity between two electrically charged objects caused by a difference in potential. This discharge can occur when there is a buildup of static electricity on a person or object and then comes into contact with a conductor. ESD can cause damage to electronic devices and components, which is why precautions such as grounding and the use of antistatic materials are necessary in industries where sensitive electronics are handled.Rate this question:
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- 8.
What term is used when described characteristics of a computer case
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Plastic-ness
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Fan
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Form factor
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I can haz cheezburga
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All of the above
Correct Answer
A. Form factorExplanation
Form factor is the term used to describe the physical characteristics and dimensions of a computer case. It refers to the size, shape, and layout of the case, including the arrangement of components such as motherboard, power supply, and storage devices. Different form factors, such as ATX, microATX, and mini-ITX, have specific specifications and standards that determine the compatibility and functionality of the case with other computer components. Therefore, the correct answer is form factor.Rate this question:
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- 9.
How would you clean the fan in a computer
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Compressed air
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Soft lint free cloth
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Damp tissue
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A mop and bucket
Correct Answer
A. Compressed airExplanation
To clean the fan in a computer, compressed air is the best option. This is because compressed air can effectively remove dust and debris from the fan without causing any damage. It can reach into small crevices and blow away the dirt, ensuring that the fan operates smoothly and efficiently. Using a soft lint-free cloth or damp tissue may not be as effective in removing all the dust, and using a mop and bucket is not suitable for cleaning delicate computer components.Rate this question:
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- 10.
Defrag, disk clean up and system restore are all examples of
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Cheezburger
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Chris grogran
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System tools
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Administrative tools
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Staple a small puppy to your btec as an annex
Correct Answer
A. System toolsExplanation
The given answer, "system tools," is correct because defrag, disk clean up, and system restore are all functions or utilities that are used to manage and optimize the performance of a computer system. These tools are typically included in the operating system and are used for tasks such as organizing and optimizing the storage of files, removing unnecessary files and temporary data, and restoring the system to a previous state in case of issues or errors.Rate this question:
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- 11.
The RAM used in a laptop is known as
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SODIMM
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DIMM
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SIMM
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Bacion sadwhich
Correct Answer
A. SODIMMExplanation
SODIMM stands for Small Outline Dual Inline Memory Module. It is a type of RAM module specifically designed for laptops and other small form factor computers. SODIMM modules are smaller in size compared to regular DIMM modules used in desktop computers. They have a smaller number of pins and are physically compatible with the memory slots found in laptops. Therefore, SODIMM is the correct answer for the type of RAM used in a laptop.Rate this question:
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- 12.
What motion must you use when cleaning a disk
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From the inside of the disk out
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In a circular motion
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Put it in the dish washer
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Spit on it
Correct Answer
A. From the inside of the disk outExplanation
To clean a disk effectively, you should use a motion from the inside of the disk outwards. This means starting at the center of the disk and moving towards the outer edge. This motion helps to remove dust, dirt, and smudges in a controlled manner, preventing any potential damage to the disk. Cleaning in a circular motion or using a dishwasher or spit can potentially harm the disk's surface and should be avoided.Rate this question:
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- 13.
What is the term used for an infected computer used to take down a server
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Lazor pwn
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Nerd
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Josh loves warcraft
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Zombie
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Omfg . . . ALIENS
Correct Answer
A. ZombieExplanation
The term used for an infected computer used to take down a server is "zombie." This refers to a computer that has been compromised by malware and is under the control of a hacker, who can then use it to launch coordinated attacks on other systems. These attacks can overwhelm a server's resources, causing it to crash or become unavailable to legitimate users.Rate this question:
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- 14.
What type of questions must you ask a talkitive customer
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How was your day
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Close-ended
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Open-ended
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What colour are your shoes
Correct Answer
A. Close-endedExplanation
Close-ended questions are the appropriate type of questions to ask a talkative customer because they require short and specific answers. These questions limit the customer's response to a simple "yes" or "no" or a brief statement, which helps in controlling the conversation and preventing the customer from going off-topic or providing excessive information. This type of questioning is useful when dealing with talkative individuals as it allows for efficient communication and keeps the conversation focused.Rate this question:
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- 15.
What does DDoS stand for
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Distributed denial of service
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Deadly dom owned solman
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Double data operating system
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Look at the shiny shiny
Correct Answer
A. Distributed denial of serviceExplanation
DDoS stands for distributed denial of service. This refers to a type of cyber attack where multiple compromised computers are used to flood a target system or network with an overwhelming amount of traffic, causing it to become unavailable to legitimate users. The intention of a DDoS attack is to disrupt the target's operations and make their services inaccessible.Rate this question:
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- 16.
Dot matrix and daisy wheel are both types of what printer
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Impact
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Laser
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Inkjet
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Stamp
Correct Answer
A. ImpactExplanation
Dot matrix and daisy wheel printers are both types of impact printers. Impact printers use a mechanical mechanism to create characters on paper by striking an inked ribbon against the paper. Dot matrix printers use a matrix of pins to strike against the ribbon, while daisy wheel printers use a wheel with characters on its spokes. Both types of printers are capable of producing high-quality text and graphics, but they are slower and noisier compared to laser and inkjet printers.Rate this question:
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- 17.
What network topology allows for the best protection if one of the computers fails
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Mesh
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Ring
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Star
Correct Answer
A. MeshExplanation
A mesh network topology allows for the best protection if one of the computers fails because it provides multiple paths for data to travel. In a mesh network, each computer is connected to every other computer, creating a redundant network. If one computer fails, the data can still be routed through other paths, ensuring that the network remains operational. This redundancy and fault tolerance make the mesh topology ideal for protecting against single points of failure.Rate this question:
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- 18.
What software is commonly used on helpdesk to store customer data and store the information from completed calls for future users
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Sunrise
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Rowntrees
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Google
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Yahoo
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Ebay
Correct Answer
A. SunriseExplanation
Sunrise is not a commonly used software on helpdesk to store customer data and information from completed calls. This answer is incorrect.Rate this question:
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- 19.
Internet searches, other techncians and newsgroups are all methods of gathering data for which step of the trouble shooting process
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Step 1 - gather data from the customer
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Step 2 - verify the obvious issues
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Step 3 - try quick solutions first
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Step 4 - gather data from the computer
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Step 5 - evaluate the problem and implement the solution
Correct Answer
A. Step 5 - evaluate the problem and implement the solutionExplanation
Internet searches, other technicians, and newsgroups are all methods of gathering additional data and information to evaluate the problem and implement the solution. These sources can provide valuable insights, suggestions, and solutions that can help in the troubleshooting process. Therefore, they are relevant to step 5 - evaluate the problem and implement the solution.Rate this question:
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- 20.
The interface for an operating system that allows a user to ineteract with menus and icons is known as a . . . . . . . . (1 word or 3 words)
Correct Answer
GUI gui graphical user interfaceExplanation
The correct answer for this question is GUI, which stands for Graphical User Interface. This term refers to the interface of an operating system that allows users to interact with menus and icons. It provides a visual and intuitive way for users to navigate and interact with the system, making it easier to perform tasks and access various functionalities.Rate this question:
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Current Version
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Feb 21, 2024Quiz Edited by
ProProfs Editorial Team -
Sep 21, 2009Quiz Created by
Cutty