Super Uber Smart 1-10 IT Essentials Quiz
Super uber nerd andrew rumsey 100% it essentials 1-10 quiz
- 1.What term is used when described characteristics of a computer case
- A.
Plastic-ness
- B.
Fan
- C.
Form factor
- D.
I can haz cheezburga
- E.
All of the above
- 2.AT and ATX are form factors used to describe . . . . . (1 word)
- 3.Defrag, disk clean up and system restore are all examples of
- A.
Cheezburger
- B.
Chris grogran
- C.
System tools
- D.
Administrative tools
- E.
Staple a small puppy to your btec as an annex
- 4.What does ESD stand for
- A.
Electronic storage device
- B.
Enormous super dinosaur
- C.
Electrostatic discharge
- 5.The first step of the trouble shooting process is to . . . . . . . . . . . . . . . . . . . to log onto the computer in case the job requires for a level two technician (5 words)
- 6.Internet searches, other techncians and newsgroups are all methods of gathering data for which step of the trouble shooting process
- A.
Step 1 - gather data from the customer
- B.
Step 2 - verify the obvious issues
- C.
Step 3 - try quick solutions first
- D.
Step 4 - gather data from the computer
- E.
Step 5 - evaluate the problem and implement the solution
- 7.The interface for an operating system that allows a user to ineteract with menus and icons is known as a . . . . . . . . (1 word or 3 words)
- 8.NOS stands for
- A.
Nitrous Oxide
- B.
Network operating system
- C.
Network omitted sounds
- 9.The RAM used in a laptop is known as
- A.
SODIMM
- B.
DIMM
- C.
SIMM
- D.
Bacion sadwhich
- 10.Dot matrix and daisy wheel are both types of what printer
- A.
Impact
- B.
Laser
- C.
Inkjet
- D.
Stamp
- 11.. . . . . printers use special paper that must be kept at room tempreture or it will turn black (1 word)
- 12.What network topology allows for the best protection if one of the computers fails
- A.
Mesh
- B.
Ring
- C.
Star
- 13.What can be used to test connections between computers
- A.
Ping
- B.
ICMP
- C.
HTTP
- D.
FTP
- 14.Topology is used to connect a computer to the internet (TRUE or FALSE)
- 15.What software is commonly used on helpdesk to store customer data and store the information from completed calls for future users
- A.
Sunrise
- B.
Rowntrees
- C.
Google
- D.
Yahoo
- E.
Ebay
- 16.What type of questions must you ask a talkitive customer
- A.
How was your day
- B.
Close-ended
- C.
Open-ended
- D.
What colour are your shoes
- 17.How would you clean the fan in a computer
- A.
Compressed air
- B.
Soft lint free cloth
- C.
Damp tissue
- D.
A mop and bucket
- 18.What motion must you use when cleaning a disk
- A.
From the inside of the disk out
- B.
In a circular motion
- C.
Put it in the dish washer
- D.
Spit on it
- 19.What does DDoS stand for
- A.
Distributed denial of service
- B.
Deadly dom owned solman
- C.
Double data operating system
- D.
Look at the shiny shiny
- 20.What is the term used for an infected computer used to take down a server
- A.
Lazor pwn
- B.
Nerd
- C.
Josh loves warcraft
- D.
Zombie
- E.
Omfg . . . ALIENS
Questions: 13 | Attempts: 4357 | Last updated: Mar 21, 2022
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