Super Uber Smart 1-10 IT Essentials Quiz

20 Questions | Total Attempts: 80

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IT Essentials Quizzes & Trivia

Super uber nerd andrew rumsey 100% it essentials 1-10 quiz


Questions and Answers
  • 1. 
    What term is used when described characteristics of a computer case
    • A. 

      Plastic-ness

    • B. 

      Fan

    • C. 

      Form factor

    • D. 

      I can haz cheezburga

    • E. 

      All of the above

  • 2. 
    AT and ATX are form factors used to describe . . . . .  (1 word)
  • 3. 
    Defrag, disk clean up and system restore are all examples of
    • A. 

      Cheezburger

    • B. 

      Chris grogran

    • C. 

      System tools

    • D. 

      Administrative tools

    • E. 

      Staple a small puppy to your btec as an annex

  • 4. 
    What does ESD stand for
    • A. 

      Electronic storage device

    • B. 

      Enormous super dinosaur

    • C. 

      Electrostatic discharge

  • 5. 
    The first step of the trouble shooting process is to  . . . .  . . . . . . . . . . . . . . . to log onto the computer in case the job requires for a level two technician (5 words)
  • 6. 
    Internet searches, other techncians and newsgroups are all methods of gathering data for which step of the trouble shooting process
    • A. 

      Step 1 - gather data from the customer

    • B. 

      Step 2 - verify the obvious issues

    • C. 

      Step 3 - try quick solutions first

    • D. 

      Step 4 - gather data from the computer

    • E. 

      Step 5 - evaluate the problem and implement the solution

  • 7. 
    The interface for an operating system that allows a user to ineteract with menus and icons is known as a  . . . . . . . . (1 word or 3 words)
  • 8. 
    NOS stands for
    • A. 

      Nitrous Oxide

    • B. 

      Network operating system

    • C. 

      Network omitted sounds

  • 9. 
    The RAM used in a laptop is known as
    • A. 

      SODIMM

    • B. 

      DIMM

    • C. 

      SIMM

    • D. 

      Bacion sadwhich

  • 10. 
    Dot matrix and daisy wheel are both types of what printer
    • A. 

      Impact

    • B. 

      Laser

    • C. 

      Inkjet

    • D. 

      Stamp

  • 11. 
     . . . . .  printers use special paper that must be kept at room tempreture or it will turn black (1 word)
  • 12. 
    What network topology allows for the best protection if one of the computers fails
    • A. 

      Mesh

    • B. 

      Ring

    • C. 

      Star

  • 13. 
    What can be used to test connections between computers
    • A. 

      Ping

    • B. 

      ICMP

    • C. 

      HTTP

    • D. 

      FTP

  • 14. 
    Topology is used to connect a computer to the internet (TRUE or FALSE)
  • 15. 
    What software is commonly used on helpdesk to store customer data and store the information from completed calls for future users
    • A. 

      Sunrise

    • B. 

      Rowntrees

    • C. 

      Google

    • D. 

      Yahoo

    • E. 

      Ebay

  • 16. 
    What type of questions must you ask a talkitive customer
    • A. 

      How was your day

    • B. 

      Close-ended

    • C. 

      Open-ended

    • D. 

      What colour are your shoes

  • 17. 
    How would you clean the fan in a computer
    • A. 

      Compressed air

    • B. 

      Soft lint free cloth

    • C. 

      Damp tissue

    • D. 

      A mop and bucket

  • 18. 
    What motion must you use when cleaning a disk
    • A. 

      From the inside of the disk out

    • B. 

      In a circular motion

    • C. 

      Put it in the dish washer

    • D. 

      Spit on it

  • 19. 
    What does DDoS stand for
    • A. 

      Distributed denial of service

    • B. 

      Deadly dom owned solman

    • C. 

      Double data operating system

    • D. 

      Look at the shiny shiny

  • 20. 
    What is the term used for an infected computer used to take down a server
    • A. 

      Lazor pwn

    • B. 

      Nerd

    • C. 

      Josh loves warcraft

    • D. 

      Zombie

    • E. 

      Omfg . . . ALIENS

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