Srf 2010 - Post Race Survey

1. Shirts, Hats, Medals Please rate our shirts, hats, and medals:

1 - Shirts, hats & medals were poor.

2 - Shirts, hats & medals were average.

3 - Shirts, hats & medals were great.

The given answer indicates that the shirts, hats, and medals were of high quality or exceeded expectations. The respondent rated them as "great," suggesting that they were satisfied with the products.

Explanation

The given answer indicates that the shirts, hats, and medals were of high quality or exceeded expectations. The respondent rated them as "great," suggesting that they were satisfied with the products.

2. Online Registration Please rate our online registration:

1 - The online registration was poor.

2 - The online registration was average.

3 - The online registration was great.

The given answer suggests that the online registration process was excellent. This implies that the process was efficient, user-friendly, and met the expectations of the users. It indicates that the registration system was easy to navigate, had clear instructions, and provided a smooth experience overall.

Explanation

The given answer suggests that the online registration process was excellent. This implies that the process was efficient, user-friendly, and met the expectations of the users. It indicates that the registration system was easy to navigate, had clear instructions, and provided a smooth experience overall.

3. Customer Service Please rate our customer service:

1 - Customer service was poor.

2 - Customer service was average.

3 - Customer service was great.

The customer service was rated as great because it exceeded the expectations of the customer. The service provided was likely prompt, efficient, and helpful, resulting in a positive experience for the customer. This high rating indicates that the customer felt satisfied and valued by the service they received.

Explanation

The customer service was rated as great because it exceeded the expectations of the customer. The service provided was likely prompt, efficient, and helpful, resulting in a positive experience for the customer. This high rating indicates that the customer felt satisfied and valued by the service they received.

4. Website Please rate our website:

1 - The website was poor.

2 - The website was average.

3 - The website was great.

The given answer states that the website was great. This implies that the person who rated the website found it to be of high quality or highly satisfactory. The rating of 3 indicates that the website exceeded their expectations and provided a positive experience.

Explanation

The given answer states that the website was great. This implies that the person who rated the website found it to be of high quality or highly satisfactory. The rating of 3 indicates that the website exceeded their expectations and provided a positive experience.

5. Packet Pick-up Please rate our packet pick-up:

1 - Packet pick-up was poor

2 - Packet pick-up was average

3 - Packet pick-up was great.

The given answer states that the packet pick-up was great. This suggests that the process of collecting the packets was efficient, well-organized, and satisfactory. Participants likely had a positive experience during the pick-up, which could have been due to friendly and helpful staff, minimal waiting time, clear instructions, and overall smooth operations.

Explanation

The given answer states that the packet pick-up was great. This suggests that the process of collecting the packets was efficient, well-organized, and satisfactory. Participants likely had a positive experience during the pick-up, which could have been due to friendly and helpful staff, minimal waiting time, clear instructions, and overall smooth operations.

6. Changes for 2011 - Question #3Would you like to have loud music on the race courses?

1 - No

2 - Yes

3 - Doesn’t matter

This question is asking whether the person would like to have loud music on the race courses. The correct answer is 2 - Yes, indicating that the person would like to have loud music on the race courses.

Explanation

This question is asking whether the person would like to have loud music on the race courses. The correct answer is 2 - Yes, indicating that the person would like to have loud music on the race courses.

7. Food Please rate our food:

1 - The food was poor.

2 - The food was average.

3 - The food was great.

The answer indicates that the food was of high quality and exceeded expectations. It suggests that the person who rated the food had a positive experience and enjoyed the meal.

Explanation

The answer indicates that the food was of high quality and exceeded expectations. It suggests that the person who rated the food had a positive experience and enjoyed the meal.

8. Awards Please rate our awards:

1 - The awards were poor.

2 - The awards were average.

3 - The awards were great.

The correct answer is 3 - The awards were great. This implies that the awards received were of high quality or exceeded expectations. It suggests that the awards were impressive and well-received by the recipient.

Explanation

The correct answer is 3 - The awards were great. This implies that the awards received were of high quality or exceeded expectations. It suggests that the awards were impressive and well-received by the recipient.

9. Changes for 2011 - Question #2Would it be OK if the HM & Marathon both started at 7 AM on Saturday?

1 - No

2 - Yes

3 - Doesn’t matter

The answer is "Yes" because it would be acceptable for both the HM (Half Marathon) and Marathon to start at 7 AM on Saturday. This suggests that the timing of the races is not an issue and there are no conflicts or concerns with starting both races simultaneously.

Explanation

The answer is "Yes" because it would be acceptable for both the HM (Half Marathon) and Marathon to start at 7 AM on Saturday. This suggests that the timing of the races is not an issue and there are no conflicts or concerns with starting both races simultaneously.

10. Expo Please rate our Expo:

1 - The Expo was poor.

2 - The Expo was average

3 - The Expo was great.

The given answer suggests that the Expo was great. This indicates that the person who rated the Expo had a positive experience and found it to be enjoyable and impressive.

Explanation

The given answer suggests that the Expo was great. This indicates that the person who rated the Expo had a positive experience and found it to be enjoyable and impressive.

11. Half Marathon Please rate our Half Marathon:

0 - I did not participate in the HM.

1 - The HM was poor.

2 - The HM was average.

3 - The HM was great.

The participant rates the Half Marathon as great.

Explanation

The participant rates the Half Marathon as great.

12. Marathon Please rate our Marathon:

0 - I did not participate in the Marathon

1 - The Marathon was poor.

2 - The Marathon was average.

3 - The Marathon was great.

The given answer suggests that the person who participated in the marathon had a positive experience and found it to be great. This indicates that the marathon was well-organized, enjoyable, and possibly exceeded the person's expectations.

Explanation

The given answer suggests that the person who participated in the marathon had a positive experience and found it to be great. This indicates that the marathon was well-organized, enjoyable, and possibly exceeded the person's expectations.

13. Changes for 2011 - Question #1 Would it be OK if the 5K was moved to Friday (a twilight race)?

1 - No

2 - Yes

3 - Doesn’t matter

The answer is "2 - Yes" because it implies that the person agrees with moving the 5K race to Friday.

Explanation

The answer is "2 - Yes" because it implies that the person agrees with moving the 5K race to Friday.

14. Big Punkin 5K Please rate our Big Punkin 5K:

0 - I did not participate in the 5K.

1 - The 5K was poor.

2 - The 5K was average.

3 - The 5K was great.

The given answer indicates that the person who participated in the Big Punkin 5K race found it to be great. This suggests that they had a positive experience and enjoyed the event.

Explanation

The given answer indicates that the person who participated in the Big Punkin 5K race found it to be great. This suggests that they had a positive experience and enjoyed the event.

15. Kids' Marathon Please rate our Kids’ Marathon:

0 - I did not participate in the KM.

1 - The KM was poor.

2 - The KM was average.

3 - The KM was great.

The person who rated the Kids' Marathon with a 3 - The KM was great, is indicating that they had a positive experience and enjoyed participating in the event. They found the Kids' Marathon to be well organized, enjoyable, and possibly exceeded their expectations.

Explanation

The person who rated the Kids' Marathon with a 3 - The KM was great, is indicating that they had a positive experience and enjoyed participating in the event. They found the Kids' Marathon to be well organized, enjoyable, and possibly exceeded their expectations.