SkillsUSA Etiquette

1. When staying in a private home as a guest, you should:

Respect your hosts' customs for meals and bedtime

Pitch in with the housework and clean up after yourself

Pay for any telephone calls or other expenses you have incurred

All of the above

2. Professional etiquette is displayed in:

The firmness of your handshake

Your ability to learn

Your poise in an unfamiliar situation

All of the above

3. Being neat, clean, and dressing to suit the occasion is the pride you show in your ____________.

Occupation

Parents

Appearance

Job

4. When adressing sone through written correspondence it is important to remember:

That just as people form quick impressions by your appearance, they also pick up strong clues from your letter writing

That this is only a formality

That quantity, not quality, works best

To focus on your accomplishments and not the person you are addressing

5. An example of a proper complimentary closing for a business letter may be:

"Dear _____"

(Your name)

"Respectfully"

"Thanks"

6. In family style dinners, the salt and pepper should be passed _______.

Separately

Together

Salt before pepper

Pepper before salt

7. When introducing a man and a woman to one another, _________ should be introdiced first.

The man

The woman

The elder of the two

The younger of the two

8. When leaving a gratuity at a resturant, good service warrants:

5% of the bill

10-15% of the bill

15-20% of the bill

What you think is warranted

9. When you have finished eating, placing your utensils _______ will signal the waiter or waitress.

At the right side of your plate

At the left side of your plate

At the 10 o'clock or 2 o'clock position on the plate

In their original positions beside the plate

10. When not in use, a spoon or fork should be rested _______.

At the right side of the plate

At the left side of the plate

Middle of the plate

In your left hand

11. The letters "cc" that are typed two or three lines below the signature, stand for:

"closed captioned"

"carbon copy"

"color copy"

"condensed copy"

12. Knives, forks, and spoons are set next to the plate or bowl with the utensils to be used first on the _______.

Serving tray

Right side of the dish or bowl

Inside

Outside

13. When finished with your meal, place your napkin, loosely but neatly folded, ___________.

On your plate

Under your coffee cup

Around your utensils

In its original position beside your plate

14. When introducing a guest, it is proper to:

State the guest's name first

Give some background information about the people you are introducing

State the name of the person you are introducing to the guests first

Let the individuals introduce themselves