SkillsUSA Etiquette
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Study Guide for Districts, States, etc.
- 1.When introducing a man and a woman to one another, _________ should be introdiced first.
- A.
The man
- B.
The woman
- C.
The elder of the two
- D.
The younger of the two
- 2.When leaving a gratuity at a resturant, good service warrants:
- A.
5% of the bill
- B.
10-15% of the bill
- C.
15-20% of the bill
- D.
What you think is warranted
- 3.In family style dinners, the salt and pepper should be passed _______.
- A.
Separately
- B.
Together
- C.
Salt before pepper
- D.
Pepper before salt
- 4.Knives, forks, and spoons are set next to the plate or bowl with the utensils to be used first on the _______.
- A.
Serving tray
- B.
Right side of the dish or bowl
- C.
Inside
- D.
Outside
- 5.When not in use, a spoon or fork should be rested _______.
- A.
At the right side of the plate
- B.
At the left side of the plate
- C.
Middle of the plate
- D.
In your left hand
- 6.When finished with your meal, place your napkin, loosely but neatly folded, ___________.
- A.
On your plate
- B.
Under your coffee cup
- C.
Around your utensils
- D.
In its original position beside your plate
- 7.An example of a proper complimentary closing for a business letter may be:
- A.
"Dear _____"
- B.
(Your name)
- C.
"Respectfully"
- D.
"Thanks"
- 8.The letters "cc" that are typed two or three lines below the signature, stand for:
- A.
"closed captioned"
- B.
"carbon copy"
- C.
"color copy"
- D.
"condensed copy"
- 9.When you have finished eating, placing your utensils _______ will signal the waiter or waitress.
- A.
At the right side of your plate
- B.
At the left side of your plate
- C.
At the 10 o'clock or 2 o'clock position on the plate
- D.
In their original positions beside the plate
- 10.Being neat, clean, and dressing to suit the occasion is the pride you show in your ____________.
- A.
Occupation
- B.
Parents
- C.
Appearance
- D.
Job
- 11.Professional etiquette is displayed in:
- A.
The firmness of your handshake
- B.
Your ability to learn
- C.
Your poise in an unfamiliar situation
- D.
All of the above
- 12.When adressing sone through written correspondence it is important to remember:
- A.
That just as people form quick impressions by your appearance, they also pick up strong clues from your letter writing
- B.
That this is only a formality
- C.
That quantity, not quality, works best
- D.
To focus on your accomplishments and not the person you are addressing
- 13.When introducing a guest, it is proper to:
- A.
State the guest's name first
- B.
Give some background information about the people you are introducing
- C.
State the name of the person you are introducing to the guests first
- D.
Let the individuals introduce themselves
- 14.When staying in a private home as a guest, you should:
- A.
Respect your hosts' customs for meals and bedtime
- B.
Pitch in with the housework and clean up after yourself
- C.
Pay for any telephone calls or other expenses you have incurred
- D.
All of the above
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