Service Ce Week Of 6/24/19

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1. When scheduling a customer for a loaner and there's no availability until two weeks out, it's okay if we select the drop off transportation option and leave a note stating the customer would like a loaner. 

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Service Ce Week Of 6/24/19 - Quiz

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What first name or nickname would you like us to use?

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2. Who are the two advisors we only schedule with for Jim Shorkey Mitsubishi and Kia? Select all that apply. 

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3. When a customer states they have been to the service department before, what are the three things we search them by before adding them in as a new customer? Select all that apply.

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4. When scheduling an appointment for Don K CDJ for a recall and diagnostic, what team would you schedule on?

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When scheduling a customer for a loaner and there's no...
Who are the two advisors we only schedule with for Jim Shorkey...
When a customer states they have been to the service department...
When scheduling an appointment for Don K CDJ for a recall and...
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