Section 5.1—quiz: Types Of Calls

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Section 5. 1—Quiz: Types of Calls


Questions and Answers
  • 1. 
    Which of the following types of calls is usually made with operator assistance?
    • A. 

      Local calls

    • B. 

      Long-distance calls

    • C. 

      Person-to-person calls

    • D. 

      Credit card calls

  • 2. 
    Cicero, a guest at the hotel, has some important information that he needs to pass on to Luna, one of his manufacturing representatives. He isn’t sure at which of their five out-of-state plants she will be at and will probably have to call five or six of them before he finds her. What type of call is he most likely to make to avoid being charged for each call?
    • A. 

      Credit card call

    • B. 

      Direct-dial long-distance

    • C. 

      Billed-to-room call

    • D. 

      Person-to-person call

  • 3. 
    Colette, who is currently vacationing at the hotel, is responding to a sweepstakes offer she received in the mail. It tells her that if she dials 1-900-555-4323 she may be able to claim a $1 million jackpot. What type of call is she making?
    • A. 

      Local call

    • B. 

      Premium-price call

    • C. 

      Toll-free call

    • D. 

      Third-party call

  • 4. 
    How are local calls usually classified?
    • A. 

      Direct-dial call

    • B. 

      Operator-assisted call

    • C. 

      Other call

    • D. 

      None of the above

  • 5. 
    For each type of call, select whether it is a direct-dial call, operator-assisted call, or “other” call. "Toll-free call"
    • A. 

      Direct-dial call

    • B. 

      Operator-assisted call

    • C. 

      “other” call.

  • 6. 
    For each type of call, select whether it is a direct-dial call, operator-assisted call, or “other” call. "Third-party call"
    • A. 

      Direct-dial call

    • B. 

      Operator-assisted call

    • C. 

      "other" call

  • 7. 
    For each type of call, select whether it is a direct-dial call, operator-assisted call, or “other” call. "International call"
    • A. 

      Direct-dial call

    • B. 

      Operated assisted

    • C. 

      "other" call

  • 8. 
    For each type of call, select whether it is a direct-dial call, operator-assisted call, or “other” call. "Calling card call"
    • A. 

      Direct-dial call

    • B. 

      Operated assisted

    • C. 

      "other" call

  • 9. 
    For each type of call, select whether it is a direct-dial call, operator-assisted call, or “other” call. "Collect call"
    • A. 

      Direct-dial call

    • B. 

      Operated assisted

    • C. 

      "other" call