Resident Assistant Post Test

50 Questions | Total Attempts: 171

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Resident Assistant Post Test

Questions and Answers
  • 1. 
    ____________ is defined as the means of interactions among people in which they create, share, and exchange information and ideas in vitual communities and networks.
    • A. 

      Social Meeting

    • B. 

      Online Dating

    • C. 

      Social Media

    • D. 

      Social Networking

  • 2. 
    The very existence of your complete charcter is something that the general public needs to know.
    • A. 

      True

    • B. 

      False

  • 3. 
    In addition to the ASU Misuse of Electronic or Social Media policy, prepetrators engaging in cyber bullying or misusing electronic/social media can still be held accountable through other policies found in ASU's
    • A. 

      Ram Survival Guide

    • B. 

      Student Planner

    • C. 

      Policies and Procedures Manual

    • D. 

      Student Code of Conduct

  • 4. 
    Pertaining to Social Media, your Professional Identity is the personality in which you provide the public (including potential employers, professional contacts, residents) with information.
    • A. 

      True

    • B. 

      False

  • 5. 
    As a Resident Assistant, what I post on my personal profile has no reflection or affect on the image/brand of the Department of Housing and Residence Life.
    • A. 

      True

    • B. 

      False

  • 6. 
    Which of the following is NOT one of the DO's of Resident Assistants pertaining to Social Media?
    • A. 

      Motivate Residents

    • B. 

      Give advice (epecially to freshman)

    • C. 

      Promote Housing and Residence Life/ASU/Hall Events

    • D. 

      Discuss official business

  • 7. 
    Which of the following is considered an emergency?
    • A. 

      A damaged ceiling tile

    • B. 

      A small hole in the wall

    • C. 

      A temporary loss to a wireless connection

    • D. 

      A power outage

  • 8. 
    Which answer best describes the work order steps in chronological order?
    • A. 

      Submit the work order, identify the problem,Record the work order ID, Check status

    • B. 

      Indentify the problem, Submit the work order, Record the work order ID, Check status

    • C. 

      Check status, Identify the problem, Submit the work order, Record the work order ID

    • D. 

      Record the work order ID, Identify the problem, Check status, submit the work order

  • 9. 
    When there is a water leak in the building you should:
    • A. 

      Turn the water supply off

    • B. 

      Put a work order first

    • C. 

      Watch the residents get the water up

    • D. 

      Leave and hope the water dries up

  • 10. 
    All issues in the buildings  should be put into schooldude and reported to your hall manager?
    • A. 

      True

    • B. 

      False

  • 11. 
    A resident who is arrested off campus will be sent through the HRL judicial Board upon receipt of a police incident report
    • A. 

      True

    • B. 

      False

  • 12. 
    FERPA stands for:
    • A. 

      Federal Educational Rights and Protection Act

    • B. 

      Formal Equal Rights and Privacy Act

    • C. 

      Family Educational Rights and Privacy Act

    • D. 

      Family Educational Rights and Privacy Actions

  • 13. 
    All incident reports are to be written in:
    • A. 

      3rd person

    • B. 

      2nd person

    • C. 

      1st person

  • 14. 
    Incident reports are to be written within 48 hours of the incident occurance.
    • A. 

      True

    • B. 

      False

  • 15. 
    What types of incidents are reported to HRL judicial Board?
    • A. 

      Visitation (1st offense), Noise, Litter, Disorderly Conduct

    • B. 

      Weapons, Visitation (2nd offense), Gambling, Trespassing

    • C. 

      Falsification, Gambling, Theft, Animals

  • 16. 
    All of the following fall under Level 2 Misconduct except for which one:
    • A. 

      Theft

    • B. 

      Health and Safety (3rd Offense)

    • C. 

      Trespassing

    • D. 

      Damage to Propery (Less than $500.00)

    • E. 

      Explosive and Arson/Fire

  • 17. 
    As a Resident/Community Assistant, you may build personal relationships with your residents. It is permissible to display your complete character with these students when outside of the building.
    • A. 

      True

    • B. 

      False

  • 18. 
    The four pillars of Customer Service are:
    • A. 

      Smile at me, Thank me, Look at me, Talk to me

    • B. 

      Laugh at me, Chill with me, Talk about me

    • C. 

      Smile at me. Laugh with me, Look at me, Talk to me

    • D. 

      Look at me, Talk to me, Smile at me, Greet me

  • 19. 
    If you were in another residence hall and you witnessed a student violating a policy, it would be your responsiblity to confront the student, enforce the policy, inform the hall management of that respective building, and write an incident report.
    • A. 

      True

    • B. 

      False

  • 20. 
    When completing a round, you should look for all the following except:
    • A. 

      Odd odors

    • B. 

      Noise level

    • C. 

      Suspicious individuals

    • D. 

      Trash

    • E. 

      None of the above

  • 21. 
    Culture challenges stereotypes preconceptions; encourages critical thinking; and helps students learn to communicate effectively with people of varied backgrounds.
    • A. 

      True

    • B. 

      False

  • 22. 
    What role does the Resident Assistant play in the mediation process?
    • A. 

      Neutral third poarty

    • B. 

      Mutual Party

    • C. 

      Negotiator

    • D. 

      Bystander

  • 23. 
    Why is listening important in mediation?
    • A. 

      So you can show the speaker that you care about the issue

    • B. 

      So you can listen to what is not being said

    • C. 

      To observe how things are said or the emotions and attitudes behind the words

    • D. 

      None of the above

    • E. 

      All of the above

  • 24. 
    What can you mediate on your level?
    • A. 

      Cyber Bullying

    • B. 

      Threats of Fear

    • C. 

      Visitation Issues

    • D. 

      None of the Above

  • 25. 
    When the fire alarm sounds, the first thing residents should do is:
    • A. 

      Leave the building

    • B. 

      Wait for the Resident Assistant to knock on the door

    • C. 

      Open the window

    • D. 

      Turn on the lights in their rooms

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