Personal Business Letters And Business Letters
This quiz measures your knowledge of the correct formatting for business and personal business letters. The quiz will also measure your knowledge of keyboarding and proofreading skills.
Questions and Answers
- 1.
When Susie composes at the keyboard, she always sits up straight, uses correct fingering, keeps wrists up, and eyes on copy. Susie is demonstrating proper:
- A.
Ergonomics
- B.
Keyboarding
- C.
Technique
- D.
Touch typing
Correct Answer
C. TechniqueExplanation
Susie is demonstrating proper technique because she is following the correct posture and hand positioning while composing at the keyboard. Ergonomics refers to designing and arranging things in a way that optimizes human well-being and efficiency, but it does not specifically refer to the correct posture and hand positioning while using a keyboard. Keyboarding is a general term that encompasses the act of using a keyboard, but it does not specifically refer to the proper technique. Touch typing refers to typing without looking at the keyboard, which is not mentioned in the given information. Therefore, the best answer is Technique.Rate this question:
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- 2.
What is the correct line spacing for the body of a personal-business letter?
- A.
Single space paragraphs and double space between paragraphs
- B.
Single space throughout the body
- C.
Double space paragraphs and single space between paragraphs
- D.
Doule space throughout the body
Correct Answer
A. Single space paragraphs and double space between paragraphsExplanation
The correct line spacing for the body of a personal-business letter is to single space paragraphs and double space between paragraphs. This format allows for clear separation between paragraphs while still maintaining a compact and professional appearance. Single spacing within paragraphs helps to maintain a consistent flow of text, while double spacing between paragraphs provides visual breaks and makes the letter easier to read.Rate this question:
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- 3.
An important skill that involves the ability to enter text by using the correct fingers without looking at the keys is:
- A.
Ergonomics
- B.
Hunt and pecking
- C.
Keyboarding
- D.
Input
Correct Answer
C. KeyboardingExplanation
Keyboarding is the correct answer because it refers to the skill of entering text by using the correct fingers without looking at the keys. This skill is important for efficient and accurate typing. Ergonomics is the study of designing equipment and devices that fit the human body and its movements, so it is unrelated to the ability to type. Hunt and pecking is a term used to describe the inefficient method of typing by looking at the keys and using random fingers. Input is a general term that can refer to any kind of data or information that is entered into a system, so it is not specific to typing skills.Rate this question:
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- 4.
Robert is keying a business letter and needs to place a double space after the salutation. Which should he do?
- A.
Press the enter key one time
- B.
Press the enter key two times
- C.
Press the space bar one time
- D.
Press the space bar two times
Correct Answer
B. Press the enter key two timesExplanation
To place a double space after the salutation in a business letter, Robert should press the enter key two times. This will create a blank line between the salutation and the body of the letter, giving it a professional and organized appearance. Pressing the enter key one time would only create a single space, which may not be sufficient. Pressing the space bar one or two times would not create a line break, but rather insert blank spaces within the same line.Rate this question:
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- 5.
Which statement about personal-business letters is TRUE?
- A.
It is a letter written between personal friends
- B.
It is a letter written from an individual to an individual or business
- C.
It is a letter written from one business to another
- D.
It is a mail merge letter
Correct Answer
B. It is a letter written from an individual to an individual or businessExplanation
A personal-business letter is a type of letter that is written from an individual to either another individual or a business. This type of letter can be used for various purposes, such as requesting information, making inquiries, or conducting business transactions. It is different from a letter between personal friends, as it typically involves a more formal tone and is focused on business-related matters. It is also distinct from a letter between two businesses or a mail merge letter, which have their own specific characteristics and purposes.Rate this question:
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- 6.
If something else is included with the letter, the last part of the letter should include what type of notation?
- A.
Attachment
- B.
Copy
- C.
Enclosure
- D.
Postscript
Correct Answer
C. EnclosureExplanation
If something else is included with the letter, it is referred to as an "enclosure." This term is used to indicate that additional documents or materials are attached to the letter. It is typically mentioned at the end of the letter to inform the recipient about the presence of the enclosure.Rate this question:
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- 7.
Which proofreader's term would be used to correct the following sentence: "the dog jumped over the fence."
- A.
Capitalize
- B.
Delete
- C.
Indent
- D.
Transpose
Correct Answer
A. CapitalizeExplanation
The correct answer is "Capitalize." This is because the sentence provided is not properly capitalized, as the first letter of the sentence should be capitalized. To correct this error, the proofreader would need to capitalize the first letter of the sentence, resulting in: "The dog jumped over the fence."Rate this question:
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- 8.
When three lines are drawn under a character, this proofreader's mark means to make what type of correction?
- A.
Bold
- B.
Capitalize
- C.
Italicize
- D.
Underline
Correct Answer
B. CapitalizeExplanation
When three lines are drawn under a character, it indicates the need to capitalize the letter. This proofreader's mark is commonly used to highlight instances where capitalization is missing or incorrect in a text.Rate this question:
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- 9.
How many lines of text can be typed onto a standard size sheet of paper?
- A.
33
- B.
56
- C.
66
- D.
76
Correct Answer
C. 66Explanation
A standard size sheet of paper typically refers to a letter-sized paper, which measures 8.5 inches by 11 inches. The number of lines that can be typed onto this paper depends on the spacing between the lines and the font size used. Assuming standard spacing and a regular font size, it is reasonable to estimate that around 66 lines of text can be typed onto a standard size sheet of paper.Rate this question:
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- 10.
Most documents are keyed on standard paper that measures:
- A.
8 x 11 inches
- B.
8 x 11 1/2 inches
- C.
8 1/2 x 11 1/2 inches
- D.
8 1/2 x 11 inches
Correct Answer
D. 8 1/2 x 11 inchesExplanation
Most documents are keyed on standard paper that measures 8 1/2 x 11 inches. This size, also known as letter size, is the most commonly used paper size in North America. It provides a good balance between readability and space efficiency, making it ideal for printing and photocopying documents. The slightly larger width compared to 8 x 11 inches allows for more content to fit on a single page, while still maintaining a convenient and easily manageable size.Rate this question:
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- 11.
What name is given to the MOST common arrangement of keyboards?
- A.
BASIC
- B.
CDROM
- C.
IBMS
- D.
QWERTY
Correct Answer
D. QWERTYExplanation
The QWERTY keyboard layout is the most common arrangement of keyboards. It is named after the first six letters on the top row of the keyboard. This layout was designed to prevent mechanical typewriters from jamming by placing commonly used letters apart from each other. Despite the advent of digital keyboards, the QWERTY layout has remained the standard and is used in most modern keyboards.Rate this question:
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- 12.
How many lines of 12 point type equal one vertical inch in a document?
- A.
Five
- B.
One
- C.
Six
- D.
Ten
Correct Answer
C. SixExplanation
In a document, the number of lines of 12 point type that equal one vertical inch is six. This means that if you were to measure a vertical inch on the document, it would contain six lines of text that are each set in 12 point font size.Rate this question:
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- 13.
Why is the writer's name of a letter keyed four lines below the complimentary close?
- A.
To leave space for the address
- B.
To leave space for the date
- C.
To leave space for a messge
- D.
To leave space for the signature
Correct Answer
D. To leave space for the signatureExplanation
The writer's name of a letter is keyed four lines below the complimentary close to leave space for the signature. This allows the writer to sign their name below their typed or printed name, providing a personal touch to the letter.Rate this question:
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- 14.
What is the name and address of the business or person to whom the letter is being sent called?
- A.
Complimentary close
- B.
Mailing or Inside address
- C.
Return address
- D.
Salutation
Correct Answer
B. Mailing or Inside addressExplanation
The correct answer is "Mailing or Inside address". When writing a letter, the Mailing or Inside address refers to the name and address of the business or person to whom the letter is being sent. This address is typically placed at the top of the letter, below the date, and includes the recipient's name, title (if applicable), street address, city, state, and zip code. It is important to include the correct Mailing or Inside address to ensure that the letter reaches the intended recipient.Rate this question:
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- 15.
"Yours Truly," and Sincerely Yours," are both examples of which letter part?
- A.
Complimentary close
- B.
Date line
- C.
Enclosure notation
- D.
Salutation
Correct Answer
A. Complimentary closeExplanation
"Yours Truly," and "Sincerely Yours," are both examples of complimentary closes. Complimentary close is the part of a letter that comes before the writer's signature and expresses the writer's regards or well wishes to the recipient. It is a polite way to end a letter and is typically followed by a comma.Rate this question:
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- 16.
Business letters are usually keyed on paper that contains what?
- A.
Heading
- B.
Letterhead
- C.
Enclosures
- D.
Template
Correct Answer
B. LetterheadExplanation
Business letters are usually keyed on paper that contains letterhead. Letterhead is a printed heading at the top of the paper that typically includes the company's name, logo, address, and contact information. It gives the letter a professional and official appearance and helps identify the sender. The letterhead is often pre-printed on the paper or can be customized using templates.Rate this question:
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- 17.
When proofreading a document, what do the letters "lc" mean?
- A.
Capitalize
- B.
Left alignment
- C.
Left and center
- D.
Lowercase
Correct Answer
D. LowercaseExplanation
When proofreading a document, the letters "lc" stand for lowercase. This means that the text should be checked for correct usage of lowercase letters, ensuring that all appropriate words and sentences are not capitalized. Proofreading for lowercase errors is important to maintain consistency and proper grammar in the document.Rate this question:
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- 18.
Keyboarding is also known as:
- A.
Editing
- B.
Documentiing
- C.
Hunt and pecking
- D.
Touch typing
Correct Answer
D. Touch typingExplanation
Touch typing is the correct answer because it refers to the skill of typing without looking at the keyboard. It involves using all fingers and placing them on the home row, allowing for faster and more accurate typing. This term is commonly used to describe the technique of typing on a keyboard efficiently and proficiently. The other options, such as editing, documenting, and hunt and pecking, do not accurately describe the skill of keyboarding.Rate this question:
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- 19.
Who's address is the return address?
- A.
Post office address
- B.
Receiver of the letter
- C.
Sender of the letter
- D.
Typist of the letter
Correct Answer
C. Sender of the letterExplanation
The return address is the address of the person who is sending the letter. This address is used by the postal service to return the letter in case it cannot be delivered to the intended recipient.Rate this question:
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- 20.
What is the greeting of the letter?
- A.
Body
- B.
Complimentary close
- C.
Date line
- D.
Salutation
Correct Answer
D. SalutationExplanation
The greeting of a letter is known as the salutation. It is the opening line or phrase that is used to address the recipient of the letter. The salutation typically includes a formal or informal greeting such as "Dear" or "Hello" followed by the recipient's name or title. It sets the tone and establishes a respectful and courteous tone for the rest of the letter. The salutation is an important part of letter writing etiquette and helps to create a positive and professional impression.Rate this question:
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- 21.
What is the message of the letter called?
- A.
Body
- B.
Complimentary close
- C.
Date line
- D.
Salutation
Correct Answer
A. BodyExplanation
The message of the letter refers to the main content or information that is being conveyed in the letter. It includes the purpose, details, and any relevant information that the sender wants to communicate to the recipient. The body of the letter is where this message is written, making it the correct answer. The complimentary close, date line, and salutation are all important parts of a letter, but they do not specifically refer to the message being conveyed.Rate this question:
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- 22.
What does the # symbol mean in proofreading?
- A.
Insert
- B.
Number
- C.
Pounds
- D.
Space
Correct Answer
D. SpaceExplanation
In proofreading, the # symbol represents a space. It is used to indicate that there should be a space between two words or elements. This symbol helps to ensure proper formatting and readability in written documents.Rate this question:
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- 23.
What does the ^ symbol mean in proofreading?
- A.
Delete
- B.
Insert
- C.
Space
- D.
Transpose
Correct Answer
B. InsertExplanation
The ^ symbol in proofreading indicates that something should be inserted into the text. It is used to show where an additional word, phrase, or punctuation mark needs to be added to make the sentence or passage grammatically correct or clearer.Rate this question:
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- 24.
What is the process of comparing a soft copy or hard copy to the original called?
- A.
Accuracy
- B.
Printing
- C.
Proofreading
- D.
Saving
Correct Answer
C. ProofreadingExplanation
Proofreading is the process of comparing a soft copy or hard copy to the original in order to identify and correct errors in spelling, grammar, punctuation, formatting, and overall accuracy. It involves carefully reviewing the content to ensure that it is free from mistakes and meets the intended standards. Proofreading is an essential step in the publishing and printing industry to ensure the quality and correctness of the final product.Rate this question:
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- 25.
Designing equpment for a safe working environment is called:
- A.
Etiquette
- B.
Ethics
- C.
Ergonomics
- D.
Extension
Correct Answer
C. ErgonomicsExplanation
Ergonomics refers to the process of designing equipment and systems that are adapted to the physical and cognitive abilities of individuals, with the aim of creating a safe and efficient working environment. It involves considering factors such as posture, equipment design, and workspace layout to minimize the risk of injuries and discomfort. By focusing on ergonomics, companies can enhance productivity, reduce work-related injuries, and improve overall employee well-being.Rate this question:
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