The Highest And Longest: General Knowledge Trivia Questions Quiz

1. What do you think would be the best way to improve our net promoter score?

Improve our experiences with our 7 & 8 score clients

Improve our experiences with our 1 -6 score clients

Only send the survey to our 9 & 10 score clients

Do nothing, our score is good enough now

Even if we moved all of our "detractors" to "promoters" it would not raise our score to our goal of "90".The best way to improve our score is to be talking with our clients about what we could be doing better and moving those 7 & 8 scores to 9 or 10.

Explanation

Even if we moved all of our "detractors" to "promoters" it would not raise our score to our goal of "90".The best way to improve our score is to be talking with our clients about what we could be doing better and moving those 7 & 8 scores to 9 or 10.

2. What is the highest point in the United States?

Mt. Elbert in Colorado

Mt. McKinley in Alaska

Mt. Whitney in California

Mt. Kea in Hawaii

The highest mountain in the world is Mt.Everest at 29,029 ft. and Mt. McKinley is 20,236 ft.

Explanation

The highest mountain in the world is Mt.Everest at 29,029 ft. and Mt. McKinley is 20,236 ft.

3. What is the goal for our next Net Promoter Score survey?

74

84

90

79

The goal for the next Net Promoter Score survey is to achieve a score of 90. This indicates that the company aims to have a high level of customer satisfaction and loyalty. A score of 90 is considered exceptional and reflects a strong likelihood of customers recommending the company to others. By setting a goal of 90, the company demonstrates its commitment to providing excellent products or services and ensuring a positive customer experience.

Explanation

The goal for the next Net Promoter Score survey is to achieve a score of 90. This indicates that the company aims to have a high level of customer satisfaction and loyalty. A score of 90 is considered exceptional and reflects a strong likelihood of customers recommending the company to others. By setting a goal of 90, the company demonstrates its commitment to providing excellent products or services and ensuring a positive customer experience.

4. It costs more to keep a current client to find a new one.

True

False

It normally costs 6-7 time to go get a new client than to keep an existing client.Plus - great relationships with current clients turn them into "brand" promoters.

Explanation

It normally costs 6-7 time to go get a new client than to keep an existing client.Plus - great relationships with current clients turn them into "brand" promoters.

5. If a client scores us a 7 or 8 on our net promoter survey, they are a....

Bad client

Detractor client

Passive client

Promoter client

"out of touch with reality" client

A client who scores a 7 or 8 on a net promoter survey is considered a passive client. This means that they are generally satisfied with the company's products or services but are not actively promoting or recommending them to others. Passive clients are neither enthusiastic promoters nor vocal detractors, making them less likely to contribute significantly to the company's growth.

Explanation

A client who scores a 7 or 8 on a net promoter survey is considered a passive client. This means that they are generally satisfied with the company's products or services but are not actively promoting or recommending them to others. Passive clients are neither enthusiastic promoters nor vocal detractors, making them less likely to contribute significantly to the company's growth.

6. What is the longest river in the world?

Yangtze

Amazon

Nile

Missippi

Here they are in order- Nile, Amazon, Yangtze, Missippi

Explanation

Here they are in order- Nile, Amazon, Yangtze, Missippi

7. Which is the largest of the five Great Lakes in the U.S.?

Superior

Huron

Erie

Ontario

Michigan

Superior is the largest of the five Great Lakes in the U.S. It has the largest surface area and volume compared to the other lakes. It is located between the United States and Canada, and it is known for its deep and cold waters. Superior is also the deepest and coldest of the Great Lakes, making it the largest in terms of both size and depth.

Explanation

Superior is the largest of the five Great Lakes in the U.S. It has the largest surface area and volume compared to the other lakes. It is located between the United States and Canada, and it is known for its deep and cold waters. Superior is also the deepest and coldest of the Great Lakes, making it the largest in terms of both size and depth.

8. It costs more to build a two lane road in a rural area than in a city.

True

False

To construct a new 2-lane undivided road – about $2-$3 million per mile in rural areas, about $3-5 million in urban areas.

Explanation

To construct a new 2-lane undivided road – about $2-$3 million per mile in rural areas, about $3-5 million in urban areas.

9. What is the flattest state in the U.S.?

Nebraska

Kansas

Florida

Texas

Florida has the smallest difference between its highest point and its lowest point.

Explanation

Florida has the smallest difference between its highest point and its lowest point.

10. Which place has the highest average temperature annually?

Laredo, Texas

Death Valley, California

Marathon,Florida

Barber's Point, Hawaii

While Death Valley, California holds the world record for hottest temperature(134 degrees) it is at the lower end of the Highest Average Temperature list. Marathon, Florida wins that at 78.5 degrees annually.

Explanation

While Death Valley, California holds the world record for hottest temperature(134 degrees) it is at the lower end of the Highest Average Temperature list. Marathon, Florida wins that at 78.5 degrees annually.