Oss UK Ibd Exam

8 Questions | Attempts: 62
Share
SettingsSettings
Please wait...
  • 1/8 Questions

    What information is MANDATORY in all tickets sent to the OSS UK IBD Team?

    • Workstation ID.
    • Customers contact details (phone / desk location).
    • Description of the Incident.
    • Any troubleshooting that was carried out.
    • All of the above.
Please wait...
About This Quiz



Please answer all questions.

Passing mark is 80%.

Exam time is unlimited.

Use your GPN for the Name field.

Contact your Team Leader or Deputy for the password.

United Kingdom Quizzes & Trivia

Quiz Preview

  • 2. 

    What locations does the OSS UK IBD Team provide support to?

    • The ECMG Department on the 3rd floor of Liverpool Street .

    • 2 Finsbury Avenue.

    • The Meeting Rooms on 1FA6.

    • The 1FA Ground Floor Presentation Rooms.

    • All of the above.

    Correct Answer
    A. All of the above.
  • 3. 

    What business group does the OSS UK IBD Team provide support to?

    • FICC

    • IBD

    • Equities

    • Human Resources

    Correct Answer
    A. IBD
  • 4. 

    What is the contact chat channel for the OSS UK IBD Team?

    • USC_OSS_LS_LN

    • USC_Corp_GlobalAM_LDN

    • TSC_DTS_LdnCorp

    • DTS_USC_CorpLdn

    • None of the above.

    Correct Answer
    A. None of the above.
  • 5. 

    What does the OSS UK IBD Team provide support for?

    • Troubleshooting and fixing trading applications.

    • Hardware and software installations and support.

    • Desk moves and rollouts of hardware and software.

    • All of the above.

    • None of the above.

    Correct Answer
    A. All of the above.
  • 6. 

    What are the standard support hours of the OSS UK IBD Team (London local Time - Not including out of hours support)?

    • 6:30 am - 8:00 pm.

    • 7:00 am - 7:00 pm.

    • 9:00 am - 5:00 pm.

    • None of the above.

    Correct Answer
    A. 7:00 am - 7:00 pm.
  • 7. 

    Do they provide Out of Hours Support?

    • Yes.

    • No.

    • Only by prior arrangement with the business.

    Correct Answer
    A. Yes.
  • 8. 

    Who monitors the OSS UK IBD Teams Remedy ticket queue?

    • USC Queue Management.

    • USC Deputies.

    • All OSS UK Fixed Income team members.

    • None of the above.

    Correct Answer
    A. None of the above.

Quiz Review Timeline (Updated): Mar 20, 2022 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 20, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Mar 13, 2009
    Quiz Created by
    Mbt-admin
Back to Top Back to top
Advertisement
×

Wait!
Here's an interesting quiz for you.

We have other quizzes matching your interest.