Please answer all questions. Passing mark is 80%. Exam time is unlimited. Use your GPN for the Name field. Contact your Team Leader or Deputy for the password.
USC_OSS_LS_LN
USC_Corp_GlobalAM_LDN
TSC_DTS_LdnCorp
DTS_USC_CorpLdn
None of the above.
Yes.
No.
Only by prior arrangement with the business.
Troubleshooting and fixing trading applications.
Hardware and software installations and support.
Desk moves and rollouts of hardware and software.
All of the above.
None of the above.
Workstation ID.
Customers contact details (phone / desk location).
Description of the Incident.
Any troubleshooting that was carried out.
All of the above.
6:30 am - 8:00 pm.
7:00 am - 7:00 pm.
9:00 am - 5:00 pm.
None of the above.
USC Queue Management.
USC Deputies.
All OSS UK Fixed Income team members.
None of the above.
The ECMG Department on the 3rd floor of Liverpool Street .
2 Finsbury Avenue.
The Meeting Rooms on 1FA6.
The 1FA Ground Floor Presentation Rooms.
All of the above.
FICC
IBD
Equities
Human Resources