Oss UK Equities Exam

9 Questions | Total Attempts: 76

SettingsSettingsSettings
United Kingdom Quizzes & Trivia

Please answer all questions. Passing mark is 80%. Exam time is unlimited. Use your GPN for the Name field. Contact your Team Leader or Deputy for the password.


Questions and Answers
  • 1. 
    Who monitors the OSS UK Equities Teams Remedy ticket queue?
    • A. 

      USC Queue Management.

    • B. 

      USC Deputies.

    • C. 

      All OSS UK Equities Team members.

    • D. 

      None of the above.

  • 2. 
    What information is MANDATORY in all tickets sent to the OSS UK Equities Team?
    • A. 

      Workstation ID.

    • B. 

      Customers contact details (phone / desk location).

    • C. 

      Description of the Incident.

    • D. 

      Any troubleshooting that was carried out.

    • E. 

      All of the above.

  • 3. 
    Does the OSS UK Equities Team provide support for trading applications (e.g. Bloomberg, Reuters etc.) ?
    • A. 

      No.

    • B. 

      Yes.

    • C. 

      Support is provided by Market Data Services.

  • 4. 
    What is the contact chat channel for the OSS UK Equities Team?
    • A. 

      USC_DTS_LdnCorp

    • B. 

      TSC_DTS_LdnTrad

    • C. 

      USC_Trad_GlobalAM_LDN

    • D. 

      DTS_USC_CorpLdn

    • E. 

      None of the above.

  • 5. 
    Apart from Monday, what are the support hours for the OSS UK Equities Team?
    • A. 

      6:30 am - 7:00 pm.

    • B. 

      7:00 am - 9:00 pm.

    • C. 

      9:00 am - 5:00 pm.

    • D. 

      None of the above.

  • 6. 
    Does the OSS UK Equities Team provide ‘Executive Support’?
    • A. 

      No.

    • B. 

      Yes.

  • 7. 
    Do they provide Out of Hours Support?
    • A. 

      Yes.

    • B. 

      No.

    • C. 

      Only on prior arrangement with the business.

  • 8. 
    What business group does the OSS UK Equities Team provide support to?
    • A. 

      FICC

    • B. 

      IBD

    • C. 

      Equities

    • D. 

      Human Resources

    • E. 

      All of the above.

  • 9. 
    What does the OSS UK Equities Team provide support for?
    • A. 

      Support for Trading Applications (Bloomberg and Reuters etc.)

    • B. 

      Hardware, including printers, laptops, monitors, keyboards, mice etc.

    • C. 

      Installation of workstations, laptops, Blackberry's and Avistar peripherals.

    • D. 

      All of the above.

    • E. 

      None of the above.

Back to Top Back to top