TRX November 30th, 2009

25 Questions | Total Attempts: 58

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TRX November 30th, 2009 - Quiz

This is a test for your first day of training at TRX.


Questions and Answers
  • 1. 
    What is the Alliance?
    • A. 

      A group of franchise companies that prepare taxes to save money.

    • B. 

      A group of taxpayers together to save building costs.

    • C. 

      A group of independent tax preparers joined to reduce software costs.

    • D. 

      A group of banks that work together with TRX.

  • 2. 
    Here at TRX, what do we sell?
    • A. 

      Memberships

    • B. 

      Software

    • C. 

      Tax preparation

    • D. 

      Roadside assistance

  • 3. 
    How long ago did TRX start?
    • A. 

      30 years

    • B. 

      6 years

    • C. 

      24 years

    • D. 

      15 years

  • 4. 
    Our phone number to reach us is 866-TAX-PROS.
    • A. 

      TRUE

    • B. 

      FALSE

  • 5. 
    Who are the two companies we are affiliated with for our software?
    • A. 

      Pro Series

    • B. 

      Taxwise

    • C. 

      Drake

    • D. 

      Crosslink

    • E. 

      Taxworks

  • 6. 
    Our customers are generally tax preparers, who are tired of paying too much for taxes throughout the year.
    • A. 

      TRUE

    • B. 

      FALSE

  • 7. 
    Tax Act is one of our competitors in the tax software market.
    • A. 

      TRUE

    • B. 

      FALSE

  • 8. 
    The four banks we use in our Alliance are Chase, Santa Barbara, Central National Bank, and Bank of America.
    • A. 

      TRUE

    • B. 

      FALSE

  • 9. 
    What is our members' website?
    • A. 

      Www.trxrules.com

    • B. 

      Www.trxalliance.com

    • C. 

      Www.trxtaxpros.com

    • D. 

      Www.trxpro.com

  • 10. 
    What website do our potential members go to for information?
    • A. 

      Www.trxalliance.com

    • B. 

      Www.trxpro.com

    • C. 

      Www.trxtax.com

    • D. 

      Www.trxallianceprofessional.com

  • 11. 
    When a company buys software and changes the name of it to their company's name, it then becomes what?
    • A. 

      A changed name

    • B. 

      Invalid

    • C. 

      A rebrand

    • D. 

      Cheaper

  • 12. 
    When someone uses the term E-FILE, they are talking about what?
    • A. 

      Economic file

    • B. 

      Electronic file

    • C. 

      Earned file

    • D. 

      Ease of filing

  • 13. 
    What do we offer that can change a customer's prior year clients from one software to ours?
    • A. 

      File renames

    • B. 

      Diversions

    • C. 

      Hard drive swaps

    • D. 

      Conversions

  • 14. 
    A reseller is a company who buys software from another company in bulk, and then resells it at a more affordable cost.
    • A. 

      TRUE

    • B. 

      FALSE

  • 15. 
    What is it called when a taxpayer sends a tax return to a filing center and not directly to the IRS?
    • A. 

      Direct transmission

    • B. 

      Indirect transmission

    • C. 

      Acceptance of filing

    • D. 

      Electronic sending

  • 16. 
    A service bureau can offer many services, including _________________.
    • A. 

      Software support

    • B. 

      Tax preparation

    • C. 

      All of the above

    • D. 

      None of the above

  • 17. 
    What fee is charged on bank products?
    • A. 

      Banking and submittal fee

    • B. 

      Personal account fee

    • C. 

      Audit fee

    • D. 

      Transmission fee

  • 18. 
    When a return is sent directly to the IRS, it is called what?
    • A. 

      Direct transmission

    • B. 

      Indirect transmission

    • C. 

      Acceptance of filing

    • D. 

      Electronic sending

  • 19. 
    The abbreviation for an Electronic Filing Identification Number is EFIDM.
    • A. 

      TRUE

    • B. 

      FALSE

  • 20. 
    What modes does our software use to input data on a screen?
    • A. 

      Interview mode

    • B. 

      Form mode

    • C. 

      Both of these

    • D. 

      Neither of these

  • 21. 
    As a keyboard shortcut, what is CTRL+X used to do?
    • A. 

      Copy

    • B. 

      Cut

    • C. 

      Paste

    • D. 

      Undo

  • 22. 
    CTRL+C is the shortcut to do what?
    • A. 

      Copy

    • B. 

      Cut

    • C. 

      Paste

    • D. 

      Undo

  • 23. 
    CTRL+V is used to undo an action.
    • A. 

      TRUE

    • B. 

      FALSE

  • 24. 
    The F2 button can do what task?
    • A. 

      Close an active window

    • B. 

      Change windows

    • C. 

      Minimize a window

    • D. 

      Rename a selected file

  • 25. 
    Our most common used password is what?
    • A. 

      Trxrules2009

    • B. 

      Password

    • C. 

      Mborotrx2008

    • D. 

      Mboro2008

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