TRX November 30th, 2009
This is a test for your first day of training at TRX.
Questions and Answers
- 1.
What is the Alliance?
- A.
A group of franchise companies that prepare taxes to save money.
- B.
A group of taxpayers together to save building costs.
- C.
A group of independent tax preparers joined to reduce software costs.
- D.
A group of banks that work together with TRX.
Correct Answer
C. A group of independent tax preparers joined to reduce software costs.Explanation
The Alliance refers to a group of independent tax preparers who have come together with the aim of reducing software costs. By joining forces, these tax preparers can pool their resources and negotiate better deals with software providers, ultimately saving money on their software expenses. This collaborative effort allows them to access software at a lower cost than they would individually, making it an effective strategy to reduce their overall expenses.Rate this question:
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- 2.
Here at TRX, what do we sell?
- A.
Memberships
- B.
Software
- C.
Tax preparation
- D.
Roadside assistance
Correct Answer
A. MembershipsExplanation
TRX sells memberships to its customers.Rate this question:
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- 3.
How long ago did TRX start?
- A.
30 years
- B.
6 years
- C.
24 years
- D.
15 years
Correct Answer
C. 24 yearsExplanation
TRX started 24 years ago.Rate this question:
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- 4.
Our phone number to reach us is 866-TAX-PROS.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
Our phone number is 866-829-9777.Rate this question:
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- 5.
Who are the two companies we are affiliated with for our software?
- A.
Pro Series
- B.
Taxwise
- C.
Drake
- D.
Crosslink
- E.
Taxworks
Correct Answer(s)
B. Taxwise
E. TaxworksExplanation
The two companies that the software is affiliated with are Taxwise and Taxworks.Rate this question:
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- 6.
Our customers are generally tax preparers, who are tired of paying too much for taxes throughout the year.
- A.
TRUE
- B.
FALSE
Correct Answer
A. TRUEExplanation
The statement suggests that the customers of the company are tax preparers who feel that they are paying excessive amounts for taxes throughout the year. This implies that the company offers a solution or service that helps these tax preparers reduce their tax expenses. Therefore, the answer is TRUE as it aligns with the information provided in the statement.Rate this question:
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- 7.
Tax Act is one of our competitors in the tax software market.
- A.
TRUE
- B.
FALSE
Correct Answer
A. TRUEExplanation
The statement suggests that Tax Act is a competitor in the tax software market.Rate this question:
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- 8.
The four banks we use in our Alliance are Chase, Santa Barbara, Central National Bank, and Bank of America.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
We use Chase, Republic, Santa Barbara, and CNB (Central National Bank).Rate this question:
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- 9.
What is our members' website?
- A.
Www.trxrules.com
- B.
Www.trxalliance.com
- C.
Www.trxtaxpros.com
- D.
Www.trxpro.com
Correct Answer
D. Www.trxpro.comExplanation
The correct answer is www.trxpro.com because it is the only option that includes the word "pro" in the website address.Rate this question:
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- 10.
What website do our potential members go to for information?
- A.
Www.trxalliance.com
- B.
Www.trxpro.com
- C.
Www.trxtax.com
- D.
Www.trxallianceprofessional.com
Correct Answer
A. Www.trxalliance.comExplanation
The potential members go to the website www.trxalliance.com for information.Rate this question:
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- 11.
When a company buys software and changes the name of it to their company's name, it then becomes what?
- A.
A changed name
- B.
Invalid
- C.
A rebrand
- D.
Cheaper
Correct Answer
C. A rebrandExplanation
When a company buys software and changes its name to their company's name, it is referred to as a rebrand. This term is used to describe the process of giving a new name, logo, and overall brand identity to a product or company. By rebranding the software, the company aims to align it with their own brand image and make it more recognizable and appealing to their target audience.Rate this question:
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- 12.
When someone uses the term E-FILE, they are talking about what?
- A.
Economic file
- B.
Electronic file
- C.
Earned file
- D.
Ease of filing
Correct Answer
B. Electronic fileExplanation
When someone uses the term E-FILE, they are referring to an electronic file. E-FILE is a term commonly used to describe the process of electronically submitting or transmitting files, documents, or forms through digital means, typically over the internet. This method eliminates the need for physical paperwork and allows for quicker and more efficient processing and storage of information. E-FILE is often used in various contexts, such as tax filing, document sharing, and online submissions.Rate this question:
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- 13.
What do we offer that can change a customer's prior year clients from one software to ours?
- A.
File renames
- B.
Diversions
- C.
Hard drive swaps
- D.
Conversions
Correct Answer
D. ConversionsExplanation
Conversions refer to the process of transferring data from one software to another. In this context, offering conversions means that we have the capability to migrate a customer's prior year clients from their existing software to ours. This can be a valuable service as it allows clients to seamlessly transition to our software without losing any important data or information.Rate this question:
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- 14.
A reseller is a company who buys software from another company in bulk, and then resells it at a more affordable cost.
- A.
TRUE
- B.
FALSE
Correct Answer
A. TRUEExplanation
A reseller is indeed a company that purchases software in large quantities from another company and then sells it at a lower price. This allows the reseller to offer the software at a more affordable cost to consumers.Rate this question:
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- 15.
What is it called when a taxpayer sends a tax return to a filing center and not directly to the IRS?
- A.
Direct transmission
- B.
Indirect transmission
- C.
Acceptance of filing
- D.
Electronic sending
Correct Answer
B. Indirect transmissionExplanation
Indirect transmission refers to the process of a taxpayer sending their tax return to a filing center instead of directly to the IRS. This means that the taxpayer is not directly submitting their tax return to the IRS, but rather utilizing an intermediary filing center to handle the transmission.Rate this question:
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- 16.
A service bureau can offer many services, including _________________.
- A.
Software support
- B.
Tax preparation
- C.
All of the above
- D.
None of the above
Correct Answer
C. All of the aboveExplanation
A service bureau can offer many services, including software support and tax preparation. This means that they can provide assistance and guidance with software-related issues and also help with preparing taxes. Therefore, the correct answer is "All of the above" as it encompasses both software support and tax preparation services offered by a service bureau.Rate this question:
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- 17.
What fee is charged on bank products?
- A.
Banking and submittal fee
- B.
Personal account fee
- C.
Audit fee
- D.
Transmission fee
Correct Answer
D. Transmission feeExplanation
The correct answer is transmission fee. A transmission fee is a charge imposed by banks for transferring funds or making electronic transactions between different accounts or financial institutions. This fee is typically applied to wire transfers, electronic fund transfers, and online banking transactions. It covers the cost of processing and facilitating the transfer of money from one account to another.Rate this question:
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- 18.
When a return is sent directly to the IRS, it is called what?
- A.
Direct transmission
- B.
Indirect transmission
- C.
Acceptance of filing
- D.
Electronic sending
Correct Answer
A. Direct transmissionExplanation
When a return is sent directly to the IRS, it is referred to as direct transmission. This means that the return is electronically transmitted directly to the IRS without any intermediaries or third-party involvement. It is a secure and efficient method of filing tax returns, ensuring that the information reaches the IRS promptly and accurately.Rate this question:
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- 19.
The abbreviation for an Electronic Filing Identification Number is EFIDM.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
Electronic Filing Identification Number is abbreviated with the letters EFIN.Rate this question:
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- 20.
What modes does our software use to input data on a screen?
- A.
Interview mode
- B.
Form mode
- C.
Both of these
- D.
Neither of these
Correct Answer
C. Both of theseExplanation
The software uses both interview mode and form mode to input data on a screen. Interview mode allows the software to prompt the user with questions and gather information in a conversational manner. On the other hand, form mode allows the user to manually input data into predefined fields or sections. By utilizing both modes, the software can cater to different user preferences and provide flexibility in data input.Rate this question:
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- 21.
As a keyboard shortcut, what is CTRL+X used to do?
- A.
Copy
- B.
Cut
- C.
Paste
- D.
Undo
Correct Answer
B. CutExplanation
CTRL+X is a keyboard shortcut used to cut selected text or objects. Cutting removes the selected item from its original location and stores it in the clipboard, allowing it to be pasted elsewhere. This shortcut is commonly used in various applications to quickly move or remove content.Rate this question:
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- 22.
CTRL+C is the shortcut to do what?
- A.
Copy
- B.
Cut
- C.
Paste
- D.
Undo
Correct Answer
A. CopyExplanation
CTRL+C is the keyboard shortcut used to copy selected text or files. By pressing CTRL+C, the selected content is copied to the clipboard, allowing it to be pasted elsewhere. This shortcut is commonly used in various applications and operating systems to duplicate information quickly and efficiently.Rate this question:
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- 23.
CTRL+V is used to undo an action.
- A.
TRUE
- B.
FALSE
Correct Answer
B. FALSEExplanation
CTRL+Z is used to undo.Rate this question:
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- 24.
The F2 button can do what task?
- A.
Close an active window
- B.
Change windows
- C.
Minimize a window
- D.
Rename a selected file
Correct Answer
D. Rename a selected fileExplanation
The F2 button is commonly used to rename a selected file. When the file is selected, pressing F2 allows the user to edit the file name directly, making it convenient to quickly rename files without having to go through additional steps. This feature is particularly useful when organizing files or when a more descriptive or meaningful name is desired for a file.Rate this question:
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- 25.
Our most common used password is what?
- A.
Trxrules2009
- B.
Password
- C.
Mborotrx2008
- D.
Mboro2008
Correct Answer
D. Mboro2008 -
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Mar 20, 2023Quiz Edited by
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Nov 17, 2009Quiz Created by
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