TRX November 30th, 2009
This is a test for your first day of training at TRX.
- 1.What is the Alliance?
- A.
A group of franchise companies that prepare taxes to save money.
- B.
A group of taxpayers together to save building costs.
- C.
A group of independent tax preparers joined to reduce software costs.
- D.
A group of banks that work together with TRX.
- 2.Here at TRX, what do we sell?
- A.
Memberships
- B.
Software
- C.
Tax preparation
- D.
Roadside assistance
- 3.How long ago did TRX start?
- A.
30 years
- B.
6 years
- C.
24 years
- D.
15 years
- 4.Our phone number to reach us is 866-TAX-PROS.
- A.
TRUE
- B.
FALSE
- 5.Who are the two companies we are affiliated with for our software?
- A.
Pro Series
- B.
Taxwise
- C.
Drake
- D.
Crosslink
- E.
Taxworks
- 6.Our customers are generally tax preparers, who are tired of paying too much for taxes throughout the year.
- A.
TRUE
- B.
FALSE
- 7.Tax Act is one of our competitors in the tax software market.
- A.
TRUE
- B.
FALSE
- 8.The four banks we use in our Alliance are Chase, Santa Barbara, Central National Bank, and Bank of America.
- A.
TRUE
- B.
FALSE
- 9.What is our members' website?
- A.
Www.trxrules.com
- B.
Www.trxalliance.com
- C.
Www.trxtaxpros.com
- D.
Www.trxpro.com
- 10.What website do our potential members go to for information?
- A.
Www.trxalliance.com
- B.
Www.trxpro.com
- C.
Www.trxtax.com
- D.
Www.trxallianceprofessional.com
- 11.When a company buys software and changes the name of it to their company's name, it then becomes what?
- A.
A changed name
- B.
Invalid
- C.
A rebrand
- D.
Cheaper
- 12.When someone uses the term E-FILE, they are talking about what?
- A.
Economic file
- B.
Electronic file
- C.
Earned file
- D.
Ease of filing
- 13.What do we offer that can change a customer's prior year clients from one software to ours?
- A.
File renames
- B.
Diversions
- C.
Hard drive swaps
- D.
Conversions
- 14.A reseller is a company who buys software from another company in bulk, and then resells it at a more affordable cost.
- A.
TRUE
- B.
FALSE
- 15.What is it called when a taxpayer sends a tax return to a filing center and not directly to the IRS?
- A.
Direct transmission
- B.
Indirect transmission
- C.
Acceptance of filing
- D.
Electronic sending
- 16.A service bureau can offer many services, including _________________.
- A.
Software support
- B.
Tax preparation
- C.
All of the above
- D.
None of the above
- 17.What fee is charged on bank products?
- A.
Banking and submittal fee
- B.
Personal account fee
- C.
Audit fee
- D.
Transmission fee
- 18.When a return is sent directly to the IRS, it is called what?
- A.
Direct transmission
- B.
Indirect transmission
- C.
Acceptance of filing
- D.
Electronic sending
- 19.The abbreviation for an Electronic Filing Identification Number is EFIDM.
- A.
TRUE
- B.
FALSE
- 20.What modes does our software use to input data on a screen?
- A.
Interview mode
- B.
Form mode
- C.
Both of these
- D.
Neither of these
- 21.As a keyboard shortcut, what is CTRL+X used to do?
- A.
Copy
- B.
Cut
- C.
Paste
- D.
Undo
- 22.CTRL+C is the shortcut to do what?
- A.
Copy
- B.
Cut
- C.
Paste
- D.
Undo
- 23.CTRL+V is used to undo an action.
- A.
TRUE
- B.
FALSE
- 24.The F2 button can do what task?
- A.
Close an active window
- B.
Change windows
- C.
Minimize a window
- D.
Rename a selected file
- 25.Our most common used password is what?
- A.
Trxrules2009
- B.
Password
- C.
Mborotrx2008
- D.
Mboro2008
Questions: 10 | Attempts: 30 | Last updated: Mar 18, 2022
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Sample QuestionWhich of the following has had successful recordings as a member of three different groups while still maintaining his stature as a solo artist?
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