Operating Systems And Users Support

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Quizzes Created: 1 | Total Attempts: 233

Questions: 40 | Attempts: 233 | Updated: Mar 21, 2023

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This quiz covers Operating systems and user support.

Questions and Answers

1.

What is an operating system? (1)
- A.
  
  Something on the computer.
- B.
  
  A program designed to run other programs on a computer.
- C.
  
  It operates a system.
- D.
  
  They all have mine sweeper.
Correct Answer
B. A program designed to run other programs on a computer.

Explanation
The correct answer is "A program designed to run other programs on a computer." This answer accurately defines an operating system as a software that manages computer hardware and software resources, provides common services for computer programs, and allows them to run efficiently. It highlights the key function of an operating system, which is to enable the execution and coordination of various programs on a computer system. The other options provided in the question are incorrect and do not accurately describe an operating system.

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2.

Is the operating system the most important program on your computer. (2)
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The operating system is indeed the most important program on a computer. It manages all the hardware and software resources, allowing other programs to run smoothly. It provides a user interface, handles file management, memory management, and controls the execution of programs. Without an operating system, a computer would not be able to function effectively and efficiently. Therefore, it is correct to say that the operating system is the most important program on a computer.

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3.

What are some tasks the operating systems performs? (Choose all that apply) (3)
- A.
  
  To control and allocation memory.
- B.
  
  Make me a sandwich!!!!
- C.
  
  To recognizing input from external devices.
- D.
  
  Transmitting output to computer displays.
Correct Answer(s)
A. To control and allocation memory.
C. To recognizing input from external devices.
D. Transmitting output to computer displays.

Explanation
The operating system performs several tasks, including controlling and allocating memory, recognizing input from external devices, and transmitting output to computer displays. These tasks are essential for the functioning of the operating system as they ensure that the system can efficiently manage memory resources, interact with external devices for input, and display output on computer screens.

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4.

Are regular system updates important? (4)
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Regular system updates are important because they help to ensure the security, stability, and performance of the system. Updates often include patches for known vulnerabilities, bug fixes, and improvements to the system's functionality. By keeping the system up to date, users can protect themselves from potential security threats and ensure that their system is running smoothly. Ignoring updates can leave the system vulnerable to attacks and may result in decreased performance or compatibility issues with other software. Therefore, it is important to regularly install system updates.

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5.

What should one do to make sure their computer is protected? (Choose all that apply) (5)
- A.
  
  Make sure a system has a current version of anti virus and anti spy ware software installed.
- B.
  
  Hire a security guard.
- C.
  
  Do not open suspicious mail or venture to questionable Web sites.
- D.
  
  Have good user Judgement.
Correct Answer(s)
A. Make sure a system has a current version of anti virus and anti spy ware software installed.
C. Do not open suspicious mail or venture to questionable Web sites.
D. Have good user Judgement.

Explanation
To ensure computer protection, it is important to have a current version of antivirus and anti-spyware software installed. This software helps detect and remove any malicious programs that may harm the computer. Additionally, one should avoid opening suspicious emails or visiting questionable websites, as they may contain malware or phishing attempts. Having good user judgment is also crucial, as it involves being cautious while downloading files, clicking on links, and sharing personal information online.

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6.

What are some well known operating systems? (6)
- A.
  
  Windows
- B.
  
  Firefox
- C.
  
  Linux
- D.
  
  Mac O.S.
- E.
  
  Safari
Correct Answer(s)
A. Windows
C. Linux
D. Mac O.S.

Explanation
The correct answer is Windows, Linux, and Mac O.S. These are well-known operating systems used by millions of people worldwide. Windows is developed by Microsoft and is the most widely used operating system for personal computers. Linux is an open-source operating system that is popular among developers and tech enthusiasts. Mac O.S. is the operating system used by Apple's Macintosh computers and is known for its sleek design and user-friendly interface.

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7.

Does having the update automatically option selected help make installing updates easier on the user? (7)
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Having the update automatically option selected helps make installing updates easier on the user because it eliminates the need for the user to manually check for updates and install them. With this option enabled, the system will automatically download and install updates in the background, ensuring that the user's device stays up to date with the latest security patches, bug fixes, and new features. This not only saves time and effort for the user but also helps in maintaining the overall security and performance of the device.

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8.

What are standard operating procedures? (8)
- A.
  
  Written documents that describe, in great detail, the routine procedures to be followed for a specific operation, analysis, or action.
- B.
  
  How the computer starts up and begins to run the programs on it.
- C.
  
  Having the knowledge to run, upgrade, and operate programs on your computer efficiently.
Correct Answer
A. Written documents that describe, in great detail, the routine procedures to be followed for a specific operation, analysis, or action.

Explanation
Standard operating procedures are written documents that provide detailed instructions for carrying out routine procedures in a specific operation, analysis, or action. These documents outline the step-by-step process to be followed, ensuring consistency and efficiency in performing tasks. By having standard operating procedures in place, organizations can maintain quality control, improve productivity, and ensure that tasks are performed correctly and consistently.

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9.

Automatic updates are the best way to scan for malicious sofware? (9)
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
Automatic updates are not the best way to scan for malicious software. While automatic updates are important for keeping software up to date with the latest security patches, they do not actively scan for or detect malicious software. To effectively scan for malicious software, it is recommended to use antivirus or anti-malware software that is specifically designed for that purpose.

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10.

Operating Systems also manage files on computer hard drives and control peripherals, like printers and scanners. (10)
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Operating systems are responsible for managing files on computer hard drives and controlling peripherals such as printers and scanners. This means that they provide a user-friendly interface for users to access and organize their files, as well as handle the communication between the computer and external devices. Therefore, the statement "Operating Systems also manage files on computer hard drives and control peripherals, like printers and scanners" is true.

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11.

What role does the operating system play in protecting the pc? (11)
- A.
  
  Firewalls help keep your passwords and information safe from intruders.
- B.
  
  Prevents your computer from getting viruses.
- C.
  
  Includes preventing unauthorized users from accessing the computer system.
Correct Answer
C. Includes preventing unauthorized users from accessing the computer system.

Explanation
The operating system plays a role in protecting the PC by preventing unauthorized users from accessing the computer system. This is achieved through various security measures such as user authentication, access control, and encryption. By restricting access to the computer system, the operating system ensures that only authorized users can use the PC and its resources, thus enhancing the overall security and privacy of the system.

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12.

Regular back-ups are essential for maintaining your computer? (12)
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Regular back-ups are essential for maintaining your computer because they ensure that important files and data are not lost in case of a system failure, hardware malfunction, or accidental deletion. Backing up your computer regularly helps to protect against data loss, allowing you to restore your files and settings to a previous state. It also provides a safety net in the event of a virus or malware attack, as you can easily recover your system and files from a previous backup. Regular back-ups are therefore crucial for preserving the integrity and functionality of your computer.

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13.

What are some possible back-up storage devices? (13)
- A.
  
  External Hard Drive
- B.
  
  Flash drive
- C.
  
  Floppy Disks
- D.
  
  CD
- E.
  
  Tape Drives
- F.
  
  Stone and Chisel
Correct Answer(s)
A. External Hard Drive
B. Flash drive
C. Floppy Disks
D. CD
E. Tape Drives

Explanation
The possible back-up storage devices listed are external hard drives, flash drives, floppy disks, CDs, and tape drives. These devices are commonly used to store and backup data. Stone and chisel is not a viable back-up storage device as it is not a digital storage medium.

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14.

What is the purpose of defragging your HDD? (14)
- A.
  
  Scans or searches for infected files.
- B.
  
  Putting pieces of related data back together so that files are organized in a contiguous fashion.
- C.
  
  Getting rid of all grenades in your computer.
Correct Answer
B. Putting pieces of related data back together so that files are organized in a contiguous fashion.

Explanation
The purpose of defragging your HDD is to put pieces of related data back together so that files are organized in a contiguous fashion. This helps to improve the performance and efficiency of the hard drive by reducing the time it takes to access and retrieve data. When files are fragmented, meaning they are scattered in different locations on the hard drive, it can slow down the read and write speeds. Defragmentation rearranges the fragmented files, making them easier and faster to access, resulting in improved overall system performance.

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15.

Having a off site backup data storage facility is recomended. (15)
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Having an off-site backup data storage facility is recommended because it provides an additional layer of protection for important data. In the event of a disaster or physical damage to the primary storage location, the off-site backup ensures that the data can still be accessed and recovered. It reduces the risk of data loss and increases the chances of successful data recovery. Additionally, an off-site backup facility can also protect against theft or cyberattacks that may compromise the primary storage system. Overall, having an off-site backup data storage facility is a best practice for ensuring data security and continuity.

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16.

An operating system has a vital role to play in security. (16)
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
An operating system plays a vital role in security because it is responsible for managing and controlling access to computer resources. It provides mechanisms for authentication, authorization, and encryption, which are essential for protecting sensitive information and preventing unauthorized access. Additionally, the operating system is responsible for enforcing security policies, such as limiting user privileges and controlling the execution of processes. Without a secure operating system, it would be much easier for attackers to exploit vulnerabilities and gain unauthorized access to a system.

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17.

What does and operating system on a large computer network have to do?(choose all that apply) (17)
- A.
  
  Monitor different programs and users.
- B.
  
  Making sure everything runs smoothly without an interference.
- C.
  
  Maintian the network integrity.
Correct Answer(s)
A. Monitor different programs and users.
B. Making sure everything runs smoothly without an interference.

Explanation
The operating system on a large computer network has the responsibility to monitor different programs and users to ensure their proper functioning and prevent any unauthorized access or misuse. Additionally, it also plays a crucial role in making sure everything runs smoothly without any interference, such as resolving conflicts between different programs or managing system resources efficiently.

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18.

One of the first steps one should take is to make sure a system has a current version of anti virus and anti spy ware software installed. (18)
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Having a current version of antivirus and antispyware software installed is one of the first steps to ensure the security of a system. These software programs help detect and remove malicious software, such as viruses and spyware, that can compromise the system's integrity and steal sensitive information. By regularly updating the software, users can stay protected against the latest threats and vulnerabilities. Therefore, the statement "One of the first steps one should take is to make sure a system has a current version of antivirus and antispyware software installed" is true.

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19.

Which of these are user friendly operating systems? (choose all that apply) (19)
- A.
  
  Windows
- B.
  
  Mac O.S.
- C.
  
  D.O.S
- D.
  
  Clear O.S.
Correct Answer(s)
A. Windows
B. Mac O.S.

Explanation
Windows and Mac OS are considered user-friendly operating systems because they have intuitive user interfaces, provide easy navigation, and offer a wide range of features and applications that are designed to be accessible and convenient for users. These operating systems prioritize user experience and aim to make computing tasks simpler and more enjoyable for individuals of varying technical abilities. On the other hand, DOS (Disk Operating System) and Clear OS are not typically considered user-friendly as they require more technical knowledge and command-line operations for performing tasks.

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20.

You should always partition your hardrive after a fresh O.S. install to rid of any viruses.(20)
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Partitioning a hard drive after a fresh operating system (O.S.) install is recommended to rid the system of any viruses. By creating separate partitions, the user can isolate the O.S. files from other data files, reducing the risk of viruses spreading and infecting the entire system. It also allows for easier management and organization of data. Therefore, partitioning the hard drive after a fresh O.S. install is a good practice to enhance security and maintain system integrity.

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21.

Is it a good idea to install a FAT partition on an NTFS partition? (21)
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
It is not a good idea to install a FAT partition on an NTFS partition. NTFS (New Technology File System) is a more advanced file system compared to FAT (File Allocation Table). NTFS supports features like file encryption, file compression, and file permissions, which are not available in FAT. Installing a FAT partition on an NTFS partition would limit the capabilities and advantages of NTFS, making it less efficient and secure. Therefore, the correct answer is False.

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22.

Create System restore points to restore your computer to a earlier setting incase of a unexpected change. (22)
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Creating system restore points allows you to save a snapshot of your computer's current state, including settings and installed programs. In case of an unexpected change or issue, you can use these restore points to revert your computer back to an earlier state when everything was working properly. This can be helpful in fixing problems caused by software installations, updates, or system errors. Therefore, the statement is true.

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23.

Familarizing yourself with your computers operating system is essential to know. (23)
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Familiarizing yourself with your computer's operating system is essential because it allows you to understand and navigate through the various features and functions of your computer. This knowledge enables you to efficiently use your computer, troubleshoot any issues that may arise, and customize settings according to your preferences. Without understanding the operating system, you may struggle to perform basic tasks, install software, or optimize your computer's performance. Therefore, it is important to familiarize yourself with your computer's operating system.

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24.

If you're encountering problems with your computer or other programs after installing new software on your computer, uninstall the program and see if the issues persist. (24)
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Uninstalling the new software that was recently installed on a computer can help determine if it is causing any problems or conflicts with other programs. By removing the software, the computer can be restored to its previous state and any issues that arose after the installation can be resolved. Therefore, the statement "If you're encountering problems with your computer or other programs after installing new software on your computer, uninstall the program and see if the issues persist" is true.

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25.

Which operating system pwns all? (25)
- A.
  
  Windows
- B.
  
  Mac O.S.
- C.
  
  Linux
- D.
  
  D.O.S.
Correct Answer
C. Linux

Explanation
Linux is considered to be the operating system that "pwns all" because of its numerous advantages. It is known for its stability, security, and flexibility. Linux is an open-source operating system, which means it is constantly being improved and updated by a large community of developers. It also offers a wide range of customization options, making it suitable for various purposes and user preferences. Linux is widely used in server environments, as well as in embedded systems and smartphones. Overall, Linux has gained a reputation for its reliability and power, making it the preferred choice for many users and organizations.

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26.

This type of memory is used by the CPU to reduce the average time to access memory.
- A.
  
  Extended
- B.
  
  Cache
- C.
  
  Expanded
Correct Answer
B. Cache

Explanation
Cache memory is a type of memory used by the CPU to reduce the average time it takes to access data from the main memory. It is a small, high-speed memory that stores frequently accessed instructions and data, allowing the CPU to quickly retrieve them without having to access the slower main memory. By keeping frequently used data close to the CPU, cache memory helps to improve the overall performance and efficiency of the system.

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27.

Extended Memory is memory above the first megabyte of address space.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Extended Memory refers to the memory that is located above the first megabyte of address space. This means that it is memory beyond the initial 1 MB range, which is typically reserved for system BIOS and other essential components. Therefore, the statement "Extended Memory is memory above the first megabyte of address space" is correct.

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28.

What should you do to maintain and respond to system needs. (check all that apply)
- A.
  
  Monitor system status and performance
- B.
  
  Run diagnostics and respond to system messages
- C.
  
  Document computer system and software malfunctions
- D.
  
  Install and upgrade software packages
Correct Answer(s)
A. Monitor system status and performance
B. Run diagnostics and respond to system messages
C. Document computer system and software malfunctions
D. Install and upgrade software packages

Explanation
To maintain and respond to system needs, there are several tasks that should be done. First, monitoring the system status and performance is important to identify any issues or anomalies. Running diagnostics and responding to system messages helps in troubleshooting and resolving any problems that arise. Documenting computer system and software malfunctions is essential for keeping track of issues and finding patterns or recurring problems. Lastly, installing and upgrading software packages ensures that the system is up to date and running efficiently.

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29.

Expanded Memory is smaller, faster memory
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The statement "Expanded Memory is smaller, faster memory" is false. Expanded Memory (EMS) refers to a technique used in older computer systems to extend the available memory beyond the 640 KB limit of conventional memory. It is not smaller or faster, but rather provides additional memory space by using a memory management system. EMS allowed programs to access more memory, but it was not faster or smaller than conventional memory.

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30.

Always have a backup process.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Having a backup process is important because it ensures that in case of any failures or disruptions in the main process, there is a secondary system or plan in place to continue operations smoothly. This helps to minimize downtime, prevent data loss, and maintain business continuity. By having a backup process, organizations can safeguard their critical information and resources, ensuring that they are always prepared for unexpected events or emergencies.

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31.

This type of memory is the most "natural" way to us memory beyond the first megabyte.
- A.
  
  Extended
- B.
  
  Cache
- C.
  
  Expanded
Correct Answer
C. Expanded

Explanation
The term "natural" implies that using this type of memory beyond the first megabyte is the most intuitive or common approach. The term "expanded" fits this description as it suggests expanding or increasing the memory capacity beyond the initial limit. Therefore, "expanded" is the most suitable answer in this context.

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1
0
32.

Extended Memory stores copies of the data form the most frequently used main memory locations.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
Extended Memory does not store copies of data from the most frequently used main memory locations. Extended Memory refers to additional memory beyond the 1MB limit of conventional memory, and it is used to store data and programs that cannot fit in the limited conventional memory. It is typically used in conjunction with a memory management technique called virtual memory, where data is swapped in and out of the extended memory as needed. Therefore, the given statement is false.

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33.

Tasks for performing Customer Service
- A.
  
  Providing Technical support
- B.
  
  Responding to user questions
- C.
  
  Formulating a support plan
Correct Answer(s)
A. Providing Technical support
B. Responding to user questions

Explanation
The correct answer is Providing Technical support and responding to user questions. These tasks involve assisting customers with technical issues they may encounter and addressing any inquiries or concerns they may have. By providing technical support, the customer service representative can help troubleshoot problems and guide customers through the resolution process. Responding to user questions ensures that customers receive the necessary information and guidance they need to use the product or service effectively. Both tasks are essential in delivering satisfactory customer service and ensuring customer satisfaction.

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34.

It is Ok to open the links to free tv's and ipod's
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
It is not okay to open links to free TVs and iPods because they are likely to be scams or fraudulent offers. Opening such links can lead to potential security risks, such as malware or phishing attempts. It is always advisable to be cautious and avoid clicking on suspicious links, especially those promising free or too-good-to-be-true offers.

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35.

The best Anti virus is good user judgement.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The statement suggests that the best antivirus is actually good user judgment. This implies that while antivirus software can provide protection against known threats, it is ultimately up to the user to make smart decisions and exercise caution while browsing the internet or opening suspicious files. This is because new and unknown threats may not be detected by antivirus software, and user judgment becomes crucial in identifying and avoiding potential risks. Therefore, the statement is true as it emphasizes the importance of user judgment in enhancing overall cybersecurity.

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36.

It is important to proform regular updates to keep your computer in top proformance.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Regular updates are important to keep a computer in top performance because they ensure that the operating system, software, and security features are up to date. Updates often include bug fixes, performance enhancements, and patches for security vulnerabilities. By regularly updating the computer, users can benefit from improved functionality, better performance, and enhanced protection against potential threats. Therefore, it is essential to perform regular updates to maintain the optimal performance of a computer.

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37.

Drives like printers and scanners are also controled by the operating system
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Drives like printers and scanners are controlled by the operating system because they require specific software and drivers to function properly. The operating system acts as a bridge between the hardware of the device and the software applications that need to communicate with it. By controlling these drives, the operating system ensures that the necessary commands are sent to the device and that data is transferred correctly. This allows users to easily connect and use printers and scanners without having to manually configure them every time.

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38.

Windows 7 is the latest operating system from Microsoft
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The given statement states that "Windows 7 is the latest operating system from Microsoft". This is incorrect as Windows 7 is not the latest operating system from Microsoft. Windows 7 was released in 2009, and since then, Microsoft has released newer versions such as Windows 8, Windows 8.1, and Windows 10. Therefore, the correct answer is False.

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39.

Cache Memory is what is used by all protected mode-operating systems.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The statement is incorrect. Cache memory is not exclusively used by protected mode-operating systems. Cache memory is a type of high-speed memory that is used by all types of computer systems, including both protected mode and real mode operating systems. It is used to store frequently accessed data and instructions to improve the overall performance of the system.

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40.

This is a test about operating systems
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The given correct answer is "True" because the statement "This is a test about operating systems" is true. The question is asking whether the test is about operating systems or not, and since the statement is true, the correct answer is also true.

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Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

Current Version
Mar 21, 2023

Quiz Edited by
ProProfs Editorial Team
May 02, 2011

Quiz Created by
Citstudent

Operating Systems And Users Support

What is an operating system? (1)

Is the operating system the most important program on your computer. (2)

What are some tasks the operating systems performs? (Choose all that apply) (3)

Are regular system updates important? (4)

What should one do to make sure their computer is protected? (Choose all that apply) (5)

What are some well known operating systems? (6)

Does having the update automatically option selected help make installing updates easier on the user? (7)

What are standard operating procedures? (8)

Automatic updates are the best way to scan for malicious sofware? (9)

Operating Systems also manage files on computer hard drives and control peripherals, like printers and scanners. (10)

What role does the operating system play in protecting the pc? (11)

Regular back-ups are essential for maintaining your computer? (12)

What are some possible back-up storage devices? (13)

What is the purpose of defragging your HDD? (14)

Having a off site backup data storage facility is recomended. (15)

An operating system has a vital role to play in security. (16)

What does and operating system on a large computer network have to do?(choose all that apply) (17)

One of the first steps one should take is to make sure a system has a current version of anti virus and anti spy ware software installed. (18)

Which of these are user friendly operating systems? (choose all that apply) (19)

You should always partition your hardrive after a fresh O.S. install to rid of any viruses.(20)

Is it a good idea to install a FAT partition on an NTFS partition? (21)

Create System restore points to restore your computer to a earlier setting incase of a unexpected change. (22)

Familarizing yourself with your computers operating system is essential to know. (23)

If you're encountering problems with your computer or other programs after installing new software on your computer, uninstall the program and see if the issues persist. (24)

Which operating system pwns all? (25)

This type of memory is used by the CPU to reduce the average time to access memory.

Extended Memory is memory above the first megabyte of address space.

What should you do to maintain and respond to system needs. (check all that apply)

Expanded Memory is smaller, faster memory

Always have a backup process.

This type of memory is the most "natural" way to us memory beyond the first megabyte.

Extended Memory stores copies of the data form the most frequently used main memory locations.

Tasks for performing Customer Service

It is Ok to open the links to free tv's and ipod's

The best Anti virus is good user judgement.

It is important to proform regular updates to keep your computer in top proformance.

Drives like printers and scanners are also controled by the operating system

Windows 7 is the latest operating system from Microsoft

Cache Memory is what is used by all protected mode-operating systems.

This is a test about operating systems