Village Ice Cream: Scooper Exam

The single shopkeeper rule states that when an employee is working alone, they are not allowed to leave the premises during their break. However, they are still allowed to take a break when it is quiet as long as they serve a customer when they enter the store. This policy ensures that there is always someone available to assist customers and maintain the smooth operation of the store, even when the employee is on a break.

The given statement is true because the sorbets mentioned in the statement are not considered vegan due to the presence of honey, which is derived from animals. Vegan products are those that do not contain any animal-derived ingredients, and since honey is an animal by-product, the sorbets cannot be classified as vegan.

The correct answer is Guide's Mint because it is the only flavor that is not gluten free.

In order to find email addresses and phone numbers for all other employees, you can access the "Co-workers" tab on www.wheniwork.com. This tab likely provides a directory or contact list of all the employees within the company, making it a convenient and centralized location to find the necessary contact information.

We used to have a $10 minimum to cover the cost of gift card and holder. We no longer need a minimum charge!

The correct answer is "It is your responsibility." This means that if you need to cancel your shift for any reason, including illness, it is your duty to find a replacement. The company policies likely state that employees are responsible for finding someone to cover their shift if they are unable to work. This ensures that there is adequate coverage and minimizes the impact on the store's operations. It is important for employees to communicate their need for a shift change or cancellation in advance to allow sufficient time for finding a replacement.

The correct answer is "No, however, the store manager may end your shift early at their discretion." This means that although you cannot leave early on your own accord, the store manager has the authority to end your shift early if they deem it necessary. It is important to follow the store policies and consult with the manager for any adjustments to your work schedule.

The best protocol in this situation is to stop what you are doing immediately and greet the customer. However, if you are in the middle of making waffle cones, it is acceptable to finish the current cones while greeting the customer and letting them know that you will be with them in a second. This shows the customer that you acknowledge their presence and are attentive to their needs, while also ensuring that you complete your current task in a timely manner.

We are open 362 days per year! We are closed Christmas day, Boxing day and New Years day.

Having the same name was purely a coincidence.

Village does not cater events, but they can provide ice cream for large events. However, this service is only for pick up and not for delivery. To order ice cream for large events, one must contact [email protected].

The correct answer explains that to rotate stock in the pint freezer, the pints from the walk-in freezer should be placed in the back of the pint freezer, while the existing stock is brought towards the front. This ensures freshness as it follows the principle of "first in, first out" (FIFO), where older stock is used before newer stock. By placing the older stock at the back, it ensures that the newer stock is used first, reducing the chances of any products expiring or becoming less fresh.

The correct answer is true because when handling products, especially perishable items like ice cream, it is important to prioritize using the oldest stock first. This ensures that the products are used before they expire, reducing the risk of wastage and maintaining product quality. By following this practice, businesses can effectively manage their inventory and minimize losses.

The correct answer is "To make Calgary awesome." This is because the purpose or existence of Village Ice Cream is to contribute to the awesomeness of Calgary, implying that they aim to provide a unique and exceptional ice cream experience that enhances the overall quality of the city.

The explanation for the correct answer, which is True, is that when you are about to run out of hot fudge, it is recommended to place a new container in the spare warmer. This allows the new container to warm up while you use up the remaining servings from the old container. By doing so, you ensure a continuous supply of warm hot fudge without any interruption.

The second most popular flavor is Phil & Sebastian Coffee. This is determined based on the given options, where Two Hills Earl Grey is the first option, Any seasonal flavor is the third option, and Strawberry is the fourth option. Therefore, Phil & Sebastian Coffee is the second most popular flavor among the given choices.

The correct answer is "Freshly baked version of Girl Guide cookies made by Pretty Sweet Co. in Calgary" and "Organic peppermint extract". These are the two ingredients that can be identified in Guide's Mint.

Salted Caramel is the most popular flavor because it is a combination of sweet and salty, which appeals to a wide range of taste preferences. The salt enhances the caramel flavor, creating a delicious and indulgent treat. Additionally, salted caramel has gained popularity in recent years due to its versatility and ability to complement a variety of desserts and beverages. Its rich and creamy taste makes it a favorite among many consumers.

The statement suggests that a person of any age can order a kid's scoop. This implies that there are no age restrictions for ordering a kid's scoop, meaning that anyone, regardless of their age, can order it. Therefore, the answer is true.

The statement suggests that even though the products are labeled as nut-free, dairy-free, and gluten-free, there is still a possibility of trace amounts of those ingredients being present. Therefore, the statement is true as the company does not guarantee that the products are completely free of these ingredients.

If you must cancel your shift at the last minute for any reason, including cancellations due to illness or severe weather, the first steps you must take are to contact your store manager immediately to advise them about the situation. After that, you should find a replacement for your shift and then confirm the swap with the store manager. This ensures that the store manager is aware of your absence, a replacement is arranged, and the necessary arrangements are made to cover your shift.

Pints cannot be opened and scooped out of because they are meant to be sold as a whole unit. If a customer wants a scoop of a particular flavor that is not available in the dipping cabinet, they would have to buy a pint if they want that flavor. Opening a pint and scooping out of it would not be a proper practice and may result in loss of product or compromise the quality and freshness of the remaining ice cream.

The correct answer is Pretty Sweet Co. This is indicated in the question itself, where it states that Pretty Sweet Co. supplies the Guide's Mint cookies and fudge cookies for the ice cream sandwiches.

Aprons are not permitted in the bathroom and outside. Aprons are typically worn in settings where there is a need for cleanliness and hygiene, such as in kitchens or food preparation areas. Wearing aprons in the bathroom can lead to contamination of the apron and potential spread of germs. Similarly, wearing aprons outside can also lead to contamination from outdoor elements and is not necessary for maintaining health and hygiene. Therefore, aprons should not be worn in these locations.

For any shift exceeding 5 hours, you are entitled to a 30 minute break. A 30 minute break will be deducted unless you write a comment saying otherwise on clockspot.

The correct answer is "No, not any more (we used to). Under no circumstances can you serve a single split to a customer." This answer states that the company used to offer single split scoops but no longer does. It also emphasizes that under no circumstances can a single split scoop be served to a customer, indicating that this is a strict policy.

To request a certain day or set of days off within a month, the correct answer is to find a replacement by contacting colleagues and then request the swap on www.wheniwork.com. This implies that the company has a system in place where employees can find someone to cover their shift by reaching out to their colleagues, and then formally request the swap through the designated website. This ensures that the shift is properly covered and allows for efficient management of employee schedules.

If the customer wants a pint of a particular flavor and there are no more in the pint freezer, but there is still some available for scooping in the dipping cabinet, the appropriate action would be to hand-pack a pint for them from the dipping cabinet. This ensures that the customer still gets the flavor they want, even if it is not available in the pint freezer.

The correct answer is Large fancy pecans from Georgia, USA and Organic maple extract. This answer is correct because the question asks to identify the ingredients in Maple Pecan, and both large fancy pecans from Georgia, USA and organic maple extract are listed as ingredients.

The forms of payment that are accepted include cash, debit cards, MasterCard, and Visa. This means that customers can make payments using physical currency, their debit cards, or credit cards from either MasterCard or Visa.

You can check your cell phone just before your shift starts because you are not yet on duty and it will not interfere with your work responsibilities. Additionally, you can check your cell phone on your break because it is a designated time for personal activities and it will not disrupt your work.

The correct answer is "Every time you pull pints or buckets from the walk-in freezer." This means that the inventory board should be updated every time any products are taken out of the walk-in freezer, regardless of whether it is during opening or closing duties, or if it is busy or not. This ensures that the inventory is always accurate and up to date, allowing for better management of the products and preventing any discrepancies or shortages.

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This question is asking for the "always" flavors of the product. The correct answer includes Village Vanilla Bean, Melted Chocolate, Strawberry, Earl Grey, Phil & Sebastian Coffee, Toasted Coconut, Maple Pecan, Cardamom, Guide's Mint, and Salted Caramel. These flavors are consistently available and not limited to seasonal or special editions.

The correct answer is 2012. This implies that the Village opened in the year 2012.

The correct answer is Cream, milk, sugar, egg yolk, guar gum, locust bean gum, carrageenan. This answer includes all the ingredients that are used in the ice cream mix, including cream, milk, sugar, egg yolk, and the various gums (guar gum, locust bean gum, carrageenan) that are commonly used as stabilizers and thickeners in ice cream production.

The correct answer is 75 single serving, 100 kids scoops. This answer is based on product knowledge, knowing the size of the bucket (11.4L) and the serving sizes for both single servings and kids scoops. By dividing the total volume of the bucket by the volume of each serving, we can determine the number of scoops. Therefore, there would be 75 single serving scoops and 100 kids scoops in an 11.4L bucket of ice cream.

The correct answer is based on the information provided in the question. It states that the break schedule is set up on the bulletin board, indicating that employees should refer to the schedule for determining when to take a break.

We stagger the release of each seasonal flavour. Each flavour will remain available for a period of 4 weeks.

The correct answer is "Yes, Village supplies ice cream only to Buttermilk Fine Waffles." This answer states that Village does supply ice cream, but only to one specific establishment, Buttermilk Fine Waffles. It implies that Village does not supply ice cream to any other restaurants or grocery stores.

The correct answer is 1.5 L of water and 3.5 L of waffle batter. This means that for every 1.5 liters of water, there should be 3.5 liters of waffle batter when making the waffle cone batter.

Employees must give their store manager 1 month notice if they would like to request time off. This allows the manager to adequately plan and make necessary adjustments to the work schedule. Giving sufficient notice ensures that the manager can find a suitable replacement and maintain smooth operations in the store.

The correct answer is to use a freshly sanitized scoop and to disclose all of the ingredients at their request. By using a freshly sanitized scoop, we can minimize the risk of cross-contamination and ensure that customers with allergies are not exposed to any potential allergens. Additionally, by disclosing all of the ingredients at their request, we can provide customers with the necessary information to make informed decisions about their food choices and avoid any allergens that may be present.

If you must cancel your shift at the last minute and you are unable to reach the store manager by phone, it is important to leave a message with a call-back number that you can be reached at. This ensures that the manager can contact you for further information or to discuss any necessary arrangements. In addition, sending a text message and an email to the store manager provides an alternative means of communication in case they are unable to check their voicemail. Lastly, it is also advisable to call the store and inform the staff currently on shift about your absence as a backup measure, so that they can make any necessary adjustments to the schedule.

All the tea we get from Two Hills is organic, non-GMO, and direct trade!

The correct answer is Toasted and untoasted coconut and Organic coconut extract. The question asks to identify the ingredients in Toasted Coconut, and the options provided include both toasted and untoasted coconut, as well as organic coconut extract. Therefore, these are the correct answers as they are the ingredients present in Toasted Coconut.

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The correct answer includes all the appropriate times to wash your hands for health and hygiene purposes. Washing your hands at the start of your shift helps to remove any potential germs or bacteria that may have accumulated on your hands. Washing your hands after going to the bathroom is essential to prevent the spread of germs. After coughing or sneezing, it is important to wash your hands to avoid spreading any potential respiratory droplets. Washing your hands after picking anything up off the floor helps to remove any dirt or germs that may have transferred onto your hands. Washing your hands after doing any tasks outside is necessary to remove any potential dirt or contaminants. Lastly, washing your hands before making waffle cones helps to maintain cleanliness and prevent any contamination.

The secret panic button is located close to the cash register and can be activated by pressing and holding it for 2 seconds.

It is important to wash the whipped cream canisters every time the canister empties, as this helps to maintain cleanliness and prevent any bacterial growth. Additionally, if the cream has passed its expiry date, it is necessary to wash the canister to ensure the safety and quality of the product.