Caretaker calls to request a UPS label to send back materials or equipment
UPS brings UPS labels to the HH to pick up boxes to ship back to CA
UPS mails out labels to the HH so they can drop boxes off at the UPS office
Returns calls the family to obtain email address to send labels to have our materials sent back
End of Day the day before
First thing in the morning the day of the call tag
4pm the day before
5pm the day before
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2 weeks from the date of contact with the HH
5 days from the date of contact with the HH
The day the HH picks
The day that the Returns department picks
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HH Flags for Ordering
HH Flags for Holding
HH Flags for Shipment
HH Flags for Support
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Initiate Household Withdrawal Request
Initiate Student Withdrawal
Initiate Household Withdrawal
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2 Weeks from the date of contact with the household
5 days from the date of contact with the household
The day the household picks
The day that the Returns Department chooses
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The Teacher
The Principal
Enrollment
The person who called in reporting the issue/problem
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