IT Essentials V5 1-6 Quiz

50 Questions | Total Attempts: 299

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IT Essentials V5 1-6 Quiz


Questions and Answers
  • 1. 
    Which wireless security procedure should be used to hide the WLAN ID from wireless clients?
    • A. 

      Configure WEP only on the access point.

    • B. 

      Disable the broadcast of the SSID on the access point.

    • C. 

      Decrease the antenna spectrum on each wireless client.

    • D. 

      Configure MAC address filtering on the access point.

    • E. 

      Install WAP on the wireless clients.

  • 2. 
    When upgrading a CPU, what must be applied between the new CPU and the heat sink/fan?
    • A. 

      Thermal compound

    • B. 

      Adhesive gel or paste

    • C. 

      Penetrating oil

    • D. 

      Lubricating grease

  • 3. 
    After a Windows operating system has been installed, which program would a technician use to select the programs that will run at startup?
    • A. 

      Task Manager

    • B. 

      Msconfig

    • C. 

      Ntldr

    • D. 

      Regedit

  • 4. 
    What is the default file system used during a fresh installation of Windows 7?
    • A. 

      FAT32

    • B. 

      FAT16

    • C. 

      HPFS

    • D. 

      NTFS

  • 5. 
    Which type of device would be used on a laptop to verify the identity of a user?
    • A. 

      A biometric identification device

    • B. 

      A MIDI device

    • C. 

      A touch screen

    • D. 

      A digitizer

  • 6. 
    What can a technician do to help protect wireless network equipment from the effects of RFI?
    • A. 

      Lower the humidity level.

    • B. 

      Keep the equipment plugged into a surge protector.

    • C. 

      Keep the equipment on an antistatic mat.

    • D. 

      Remove cordless telephones from the area.

  • 7. 
    What are two consequences of setting an incorrect boot order in the system BIOS? (Choose two.)
    • A. 

      The computer displays an ‘Inaccessible Boot Device’ error after POST.

    • B. 

      The computer displays an ‘Invalid Boot Disk’ error after POST.

    • C. 

      The computer continually restarts without displaying the desktop.

    • D. 

      The computer displays a ‘Missing NTLDR’ error after POST.

    • E. 

      The computer locks up without any error messages.

  • 8. 
    A network technician has been asked to determine the best Internet connection for a branch office located in a new metropolitan office building. Which connection would provide the highest bandwidth and reliability at the lowest cost?
    • A. 

      ISDN

    • B. 

      DSL

    • C. 

      Dial-up

    • D. 

      Satellite

  • 9. 
    Why does a technician wear an antistatic wrist strap?
    • A. 

      To prevent damage to electronic components inside the computer

    • B. 

      To be grounded while working on the computer

    • C. 

      To keep sensitive computer components dust-free before installation

    • D. 

      To use the power supply of the computer to store static electricity

  • 10. 
    When installing a network adapter into a client computer, a technician notices that the contacts on the adapter need to be cleaned. Which solution should the technician use to clean the contact?
    • A. 

      Glass cleaner

    • B. 

      Slightly abrasive cleanser

    • C. 

      Mild detergent

    • D. 

      Isopropyl alcohol

  • 11. 
    A technician is troubleshooting a computer that is experiencing hardware failure detected by the BIOS. What is one way this failure is indicated?
    • A. 

      The computer returns an error message that indicates the I/O address of the failing device.

    • B. 

      The computer automatically boots into Safe Mode and displays a warning on the screen.

    • C. 

      The computer emits a pattern of beeps indicating the failing device.

    • D. 

      The screen flashes with a red background and displays a warning message.

  • 12. 
    Which location on a hard disk is used by the BIOS to search for operating system instructions in order to boot a PC?
    • A. 

      The Windows partition

    • B. 

      The logical drive

    • C. 

      The active partition

    • D. 

      The extended partition

  • 13. 
    Refer to the exhibit. Which two port types are shown in the graphic?     
    • A. 

      USB

    • B. 

      Parallel

    • C. 

      Serial

    • D. 

      Network (RJ45)

    • E. 

      Modem

  • 14. 
    What is the purpose of RAID adapters?
    • A. 

      To provide enhanced audio and graphic capabilities

    • B. 

      To connect multiple storage devices for redundancy or speed

    • C. 

      To allow older PCI technology expansion slots to be used

    • D. 

      To connect peripheral devices to a PC to improve performance

  • 15. 
    A technician has installed a new sound card in a PC but it is not operating correctly. Where should the technician look to investigate driver problems?
    • A. 

      My computer

    • B. 

      Computer Management

    • C. 

      Device Manager

    • D. 

      System Tools

  • 16. 
    After a computer is powered on, Windows 7 fails to start. What initial procedure would a technician use to deal with this failure?
    • A. 

      Boot from a Windows 7 installation media and access the System Restore utility.

    • B. 

      Access the Control Panel and choose Restore Files from Backup from the System and Security menu.

    • C. 

      Create a System Repair Disc and restore the image.

    • D. 

      Press the F2 key during the boot process and start the computer is Safe Mode.

  • 17. 
    A technician wants to create a new partition on a new additional hard drive. Which tool should be used?
    • A. 

      Disk Management

    • B. 

      Scandisk

    • C. 

      Disk Defragmenter

    • D. 

      Device Manager

    • E. 

      Chdsk

  • 18. 
    A technician notices that an application is not responding to commands and that the computer seems to respond slowly when applications are opened. What is the best administrative tool to force the release of system resources from the unresponsive application?
    • A. 

      System Restore

    • B. 

      Event Viewer

    • C. 

      Task Manager

    • D. 

      Add or Remove Programs

  • 19. 
    Which key or key sequence pressed during the boot process will allow a user to start a Windows PC using the last known good configuration?
    • A. 

      Windows key

    • B. 

      F12

    • C. 

      Alt-Z

    • D. 

      F1

    • E. 

      F8

  • 20. 
    Which Windows hard drive partition is commonly referred to as the C: drive?
    • A. 

      The first primary partition

    • B. 

      The first extended partition

    • C. 

      The first logical partition

    • D. 

      The first volume partition

  • 21. 
    A technician needs to purchase a new video adapter for a computer. In addition to performance and price, which factor should be considered when selecting the adapter?
    • A. 

      Type of installed hard drive

    • B. 

      Motherboard manufacturer

    • C. 

      Expansion slot type

    • D. 

      Amount of installed system memory

  • 22. 
    A computer user complains of a computer that freezes up after about five minutes of use. The technician checks the computer BIOS to see if there might be a configuration problem that is causing the computer to behave consistently in this manner. While the technician is reviewing the information, the computer once again freezes. What is the probable cause of the computer problem?
    • A. 

      The CPU fan is not functioning.

    • B. 

      The BIOS is corrupt.

    • C. 

      The hard drive is failing.

    • D. 

      The CMOS battery has failed.

  • 23. 
    A technician has replaced the batteries in all the company laptops. Which source will have information on the proper disposal requirements for the old batteries?
    • A. 

      OSHA web site

    • B. 

      MSDS

    • C. 

      The website of the laptop manufacturer

    • D. 

      Local environmental regulations

  • 24. 
    Where would a technician configure a PC to boot from a CD-ROM?
    • A. 

      Control Panel

    • B. 

      My Computer

    • C. 

      BIOS Settings

    • D. 

      Start Menu

    • E. 

      Device Manager

  • 25. 
    A technician just terminated some fiber optic cable and needs to properly dispose of the hazardous waste created during the termination. Where should the technician look for the proper disposal method for the waste?
    • A. 

      ESD

    • B. 

      EPA

    • C. 

      MSDS

    • D. 

      FEMA

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