18,19, and 20
21 for all alcohol beverages
18, 21, and 21
None of the above
Was born in 1957.
Is a male.
Is a female.
Is 5' 7" tall.
(1) State the policy, "I am sorry, I am no longer legally able to serve you".
(2) Give clear reasons and not judge the guest.
(3) Call for backup if needed.
(4) Inform the guest that they are intoxicated and threaten ejection for not cooperating.
1, 2, and 3 only.
High tolerance causes intoxication faster
High tolerance causes intoxication slower
Tolerance has no effect on intoxication
Low tolerance causes intoxication faster
Low tolerance causes intoxication slower
Prevent people from drinking alcohol as much as possible.
Make a reasonable effort to prevent alcohol-related problems.
Only intervene if the associate works in an area that serves alcohol.
There is no legal expectation for associates.
Accuse the guest of being intoxicated and threaten ejection from the facility.
Offer non-alcoholic beverages or food for a guest showing signs of impairment.
Ask other members of the guest’s party to help keep the guest safe and keep the guest from drinking any more alcohol.
Approach the guest with a pleasant, positive attitude at all times.
Start a conversation with an underage guest attempting to buy or drink alcohol to explain the policy of the facility and the state law.
4 hours before gates open to the public
No later than kickoff
4 hours before kickoff
0400J (That's 4am local time for you non military folks)
Shortages are only deducted if they are greater than 1% of the sales.
The cashier who had the biggest shortage.
The shortage will be deducted from the group's commission.
Don't call it a shortage. It's a vertical monetary challenge.
Arrive to work.
Offering at least one additional item.
Serving the guest 4 beers per ID.
Repeat the order to insure the accuracy.
Thanking the guest and offering a fond farewell.
Listening to your iPod, and not paying attention to the guests.
Being prepared for work
Using the guest's name
Stop all service until the anthem is complete.
Turn off the lights and remove their hat.
Sing along while continuing to help the next guest.
Refill the popcorn machine.
Yes, and we get to turn on the flashing lights, bells, whistles, and sirens.
Yes, and we thank the guest politely and put it in a non-charge cup, out of view of the guests.
Yes, and we can place it in our register drawer or pockets.
Only if they are not showing any signs of impairment
Only if you know them
It is a dangerous traffic area, and no passing is allowed.
Special equipment is near, such as an electrical panel, and nothing should block that area.
It is the designated area for nacho chip boxes, which need to be stored 6" off the ground.
After using the restroom or coming back from break.
After touching your hair, face or body.
After taking out the garbage.
After handling money.
After sneezing, coughing or using a tissue.
After handling chemicals that might affect food safety.
Before putting on disposable gloves.
Welcoming them by saying hello.
Greeting them with "Welcome to Lambeau Field. How may I help you?"
Stating "I'm closed. Go to the other cashier."
Counted as gratis.
Given to the opposing team for their flight home.
Considered spoilage and need to be verified by your supervisor.
Put in the freezer for the warehouse to collect.
The spouse or friend as long as they know the full name and the credit card number.
A supervisor or manager who will turn it into the cashroom.
The guest who lost it, and only if they have a government issued photo ID with the matching name on it.
The next person in line.