Review training material
Confirm shift details
Watch a movie
Dress appropriately
Eat popcorn
Get to know the schedule
Plan route and arrive on time
Read your Orientation Manual
Check in with a Volunteer Captain
Visit the Volunteer Hub
Act as a liaison between staff and volunteers
Sign volunteers in/out for their shift
Ensure that volunteers have everything they need
All of the above
Where is the washroom?
Where is the nearest ATM?
Where is there a public telephone?
What theatre is my film screening in?
Where can I purchase tickets?
Venue Box Office
Festival Box Office
Staff & Volunteer Box Office
RUSH Line at Venue
Festival Box Office
Venue Box Office (except RTH, POW & Visa Screening Room at Elgin)
RUSH Line at Venue
All of the above
Festival Box Office
Staff & Volunteer Box Office
RUSH Line at Venue (includes P & I screenings)
Seek opportunities to provide assistance
Embody TIFF's Service Principles
Familiarize themselves with the venues/schedule
Have fun!
All of the above
Friendly, Positive, Professional, Welcoming
Welcoming, Professional, Innovative, Exceptional
Committed, Informed, Friendly, Reliable
Welcoming, Professional, Informed, Friendly
Wait!
Here's an interesting quiz for you.