Tiff 2014 Volunteer Training Quiz

10 Questions | Total Attempts: 1409

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Tiff 2014 Volunteer Training Quiz


Questions and Answers
  • 1. 
    Tips to prepare for your Volunteer Shift include:
    • A. 

      Review training material

    • B. 

      Confirm shift details

    • C. 

      Watch a movie

    • D. 

      Dress appropriately

    • E. 

      Eat popcorn

    • F. 

      Get to know the schedule

    • G. 

      Plan route and arrive on time

  • 2. 
    Upon arrival for your shift, you should first:
    • A. 

      Read your Orientation Manual

    • B. 

      Check in with a Volunteer Captain

    • C. 

      Visit the Volunteer Hub

  • 3. 
    The role of the Volunteer Captains is to:
    • A. 

      Act as a liaison between staff and volunteers

    • B. 

      Sign volunteers in/out for their shift

    • C. 

      Ensure that volunteers have everything they need

    • D. 

      All of the above

  • 4. 
    Frequently Asked Questions to expect on shift include:
    • A. 

      Where is the washroom?

    • B. 

      Where is the nearest ATM?

    • C. 

      Where is there a public telephone?

    • D. 

      What theatre is my film screening in?

    • E. 

      Where can I purchase tickets?

  • 5. 
    Where can Festival patrons purchase tickets in advance?
    • A. 

      Venue Box Office

    • B. 

      Festival Box Office

    • C. 

      Staff & Volunteer Box Office

    • D. 

      RUSH Line at Venue

  • 6. 
    Where can patrons purchase day of tickets?
    • A. 

      Festival Box Office

    • B. 

      Venue Box Office (except RTH, POW & Visa Screening Room at Elgin)

    • C. 

      RUSH Line at Venue

    • D. 

      All of the above

  • 7. 
    Where can volunteers exchange vouchers/purchase tickets?
    • A. 

      Festival Box Office

    • B. 

      Staff & Volunteer Box Office

    • C. 

      RUSH Line at Venue (includes P & I screenings)

  • 8. 
    TIFF Festival Volunteers should:
    • A. 

      Seek opportunities to provide assistance

    • B. 

      Embody TIFF's Service Principles

    • C. 

      Familiarize themselves with the venues/schedule

    • D. 

      Have fun!

    • E. 

      All of the above

  • 9. 
    TIFF's Service Principles are:
    • A. 

      Friendly, Positive, Professional, Welcoming

    • B. 

      Welcoming, Professional, Innovative, Exceptional

    • C. 

      Committed, Informed, Friendly, Reliable

    • D. 

      Welcoming, Professional, Informed, Friendly

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