Tiff 2014 Volunteer Training Quiz
- 1.Tips to prepare for your Volunteer Shift include:
- A.
Review training material
- B.
Confirm shift details
- C.
Watch a movie
- D.
Dress appropriately
- E.
Eat popcorn
- F.
Get to know the schedule
- G.
Plan route and arrive on time
- 2.Upon arrival for your shift, you should first:
- A.
Read your Orientation Manual
- B.
Check in with a Volunteer Captain
- C.
Visit the Volunteer Hub
- 3.The role of the Volunteer Captains is to:
- A.
Act as a liaison between staff and volunteers
- B.
Sign volunteers in/out for their shift
- C.
Ensure that volunteers have everything they need
- D.
All of the above
- 4.Frequently Asked Questions to expect on shift include:
- A.
Where is the washroom?
- B.
Where is the nearest ATM?
- C.
Where is there a public telephone?
- D.
What theatre is my film screening in?
- E.
Where can I purchase tickets?
- 5.Where can Festival patrons purchase tickets in advance?
- A.
Venue Box Office
- B.
Festival Box Office
- C.
Staff & Volunteer Box Office
- D.
RUSH Line at Venue
- 6.Where can patrons purchase day of tickets?
- A.
Festival Box Office
- B.
Venue Box Office (except RTH, POW & Visa Screening Room at Elgin)
- C.
RUSH Line at Venue
- D.
All of the above
- 7.Where can volunteers exchange vouchers/purchase tickets?
- A.
Festival Box Office
- B.
Staff & Volunteer Box Office
- C.
RUSH Line at Venue (includes P & I screenings)
- 8.TIFF Festival Volunteers should:
- A.
Seek opportunities to provide assistance
- B.
Embody TIFF's Service Principles
- C.
Familiarize themselves with the venues/schedule
- D.
Have fun!
- E.
All of the above
- 9.TIFF's Service Principles are:
- A.
Friendly, Positive, Professional, Welcoming
- B.
Welcoming, Professional, Innovative, Exceptional
- C.
Committed, Informed, Friendly, Reliable
- D.
Welcoming, Professional, Informed, Friendly
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