Fy 15 Primary care Annual Education Policy/Procedure/Protocol Review

Reviewed by Editorial Team
The ProProfs editorial team is comprised of experienced subject matter experts. They've collectively created over 10,000 quizzes and lessons, serving over 100 million users. Our team includes in-house content moderators and subject matter experts, as well as a global network of rigorously trained contributors. All adhere to our comprehensive editorial guidelines, ensuring the delivery of high-quality content.
Learn about Our Editorial Process
| By Milly
M
Milly
Community Contributor
Quizzes Created: 37 | Total Attempts: 91,390
| Attempts: 178
SettingsSettings
Please wait...
  • 1/51 Questions

    What values on the glucometer warrant immediate intervention?

    • 200
    • 400
    • 300
    • 400
Please wait...
About This Quiz

Annual Education Policy/Procedure/Protocol review. Nursing staff must complete and obtain a minimum score of 90. You will have 2 chance to complete.

Fy 15 Primary care Annual Education Policy/Procedure/Protocol Review - Quiz

Quiz Preview

  • 2. 

    RHJ VAMC and the CBOCs are latex free facilities.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    CPM 118-12-08 Laxtex Allergy/Sensitivity. This policy is located on the T drive--All CPMs---Nursing. Type "laxtex" in the search box.

    Rate this question:

  • 3. 

    What is the proper procedure to verify a patient’s identification?

    • Ask the patient to state his/her full name and last four of social security number

    • Ask the patient to state his/her last name and last four of social security number

    • Ask the patient to state his/her full name and full social security number

    • Ask the patient to state his/her last name and full social security number

    Correct Answer
    A. Ask the patient to state his/her full name and full social security number
    Explanation
    Nursing Assessment Documentation and Accountability. Located on the T drive--All CPMs, type "documentation" in the search box.

    Rate this question:

  • 4. 

    How many staff members are required with all emergent assists for patients with limited mobility?

    • One person

    • A minimum of 2 people

    • At least 3 people

    Correct Answer
    A. A minimum of 2 people
    Explanation
    CPM 13-13 Safe Patient Handling and Movement Policy. Located on T drive--CPMs-type "safe patient" in the search box.

    Rate this question:

  • 5. 

    How often do the narcotics in the PYXIS/OmniCell get inventoried by narcotic inspectors?

    • Daily

    • Bi-weekly

    • Weekly

    • Monthly

    Correct Answer
    A. Weekly
    Explanation
    CPM 00-13-27 Inspection of Controlled Substances and CPM 119-13-20 Pyxis medstation (is currently being updated to Omnicell)

    Rate this question:

  • 6. 

    What would you do if your SCI patient was showing symptoms of autonomic dysreflexia?

    • A. Sit patient upright

    • B. Take patient's B/P

    • C. Seek to eliminate the cause

    • A, B, & C

    • Only A & C

    Correct Answer
    A. A, B, & C
    Explanation
    CPG 12-2013 Spinal Cord Injury Treatment Guidelines for Physicians and Nurses. Located on the T drive--Clinical Guidelines and Protocols---Clinical Practice and Guidlelines. Type "spinal" in the search box.

    Rate this question:

  • 7. 

    Where does one find a list that will inform you of which MD has privileges for RHJ VAMC?

    • S drive

    • U drive

    • T drive

    • V drive

    Correct Answer
    A. T drive
    Explanation
    Located on the T drive under Priviledges-- Scopes of Practices

    Rate this question:

  • 8. 

    Assigned primary care staff who are trained in the use of digital imaging cameras are responsible for Dermatology Consult photographs.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Wound Documentation Through Photography
    CENTER POLICY MEMORANDUM NO. 11-12-36 Located on the T-drive

    Rate this question:

  • 9. 

    It is a policy at the medical center and selected CBOCs where Primary Care, Women's Health and/or Mental Health services are provided, access to clinically appropriate services that extend beyond regular business at least once on weekdays (Wednesday) and once every weekend (Saturday), at times and venues that match Veteran demand and expectation

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Extended Hours Access for Veterans at Medical Centers and Selected Community Based Outpatient Clinics (CBOCs) CPM NO. 11-14-51

    Rate this question:

  • 10. 

    The Women Veterans Program Manager (WVPM) will coordinate with Primary Care Providers to ensure that all female veterans ages 50-64 and female veterans who present with a higher risk of breast cancer will receive mammograms consistent with the U.S. Preventive Medicine Task Force breast cancer screening recommendations.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    CPM 114-14-04 Requests for Mammography Procedures located on the T-drive

    Rate this question:

  • 11. 

    Written consent is required for patients utilizing the Clinical Telehealth Program and must be documented in the patient’s medical record

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Verbal consent. CPM 116-12-18 Clinical Telehealth Program located on the T-drive

    Rate this question:

  • 12. 

    Breathalyzer test may be used by clinical staff without the patient’s informed consent to aid in making the determination of intoxication

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Breathalization Procedure CPM 116-13-09 located on the T-drive

    Rate this question:

  • 13. 

     Reusable medical equipment (RME) has established policy for

    • All of the above

    • Use

    • Decontamination

    • Cleaning, reprocessing,disinfection, or sterilization

    Correct Answer
    A. All of the above
    Explanation
    Non-Critical Reusable Medical Equipment (RME) Reprocessing CPM No. 002SPS-14-03, Use and Reprocessessing of reusable medical equipment (RME) CPM NO.002SPS-14-02 Located on the T-Drive

    Rate this question:

  • 14. 

    Links to Material Safety Data Sheets (MSDS) for approved Non-critical reusable medical equipment cleaning agents can be found at the end of the policy on the T-drive.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement is true. The Material Safety Data Sheets (MSDS) for approved Non-critical reusable medical equipment cleaning agents can be found at the end of the policy on the T-drive. This means that individuals can access information about the safety and proper use of these cleaning agents by referring to the MSDS.

    Rate this question:

  • 15. 

    The primary care LPN/RN must use Hypoglycemia Protocol Note to document all BG results, treatments, and patient responses to treatment when hypoglycemia is identified in a patient.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Hypoglycemia-Hyperglycemia Protocol; This policy is located on the T drive--Clinical Guidelines and Protocols. Type in the search box "hypoglycemia" and this will bring up the policy.

    Rate this question:

  • 16. 

    Protocols for Patient Aligned Care Team (PACT) Nursing Staff in primary Care Service Line establishes guidelines for   RNs/LPNs to initiate specific diagnostic tests and consultations based on patient presenting history and /or symptoms.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Protocol for Patient Aligned Care Team (PACT) Nursing Staff in Primary Care Service Line; This protocol is located on the T drive--Clinical Guidelines and Protocols. Type in the search box "PACT" and this will bring up the policy.

    Rate this question:

  • 17. 

    You can located your clinics emergency plan on the T-Drive under Service Policies then select Primary Care 11-C then select Primary Care Supplementals and select CBOC location.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The explanation for the given correct answer is that the clinics emergency plan can be found on the T-Drive under Service Policies, specifically in the Primary Care 11-C folder. From there, one should select the Primary Care Supplementals folder and then choose the CBOC location. Therefore, the statement is true.

    Rate this question:

  • 18. 

    All eligible veterans will be afforded the opportunity to enroll in the medical center's Primary Care Service Line.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Establishing Access to Primary Care. Primary Care service line memorandum 11C-12-04

    Rate this question:

  • 19. 

    Primary Care nursing staff will document a foot screening for patients at risk of lower limb loss or history of amputation that includes: (select all which apply)

    • Visual inspection of skin surfaces

    • Circulation to include palpation of pedal pulses

    • Sensory testing for loss of protective sensation

    • Provide patient education and patient level of understanding on foot care

    Correct Answer(s)
    A. Visual inspection of skin surfaces
    A. Circulation to include palpation of pedal pulses
    A. Sensory testing for loss of protective sensation
    A. Provide patient education and patient level of understanding on foot care
    Explanation
    Management of Diabetic Patients for the Preservation and Treatment of Lower Limbs Primary Care Program Memorandum 11C-12-05 located on the T-Drive

    Rate this question:

  • 20. 

    Primary care staff is responsible for completing the clinical reminders for MOVE program for Veterans as indicated.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    MOVE!weight management program for Veterans (MOVE) CPM NO.11C-14-12 located on the T -drive

    Rate this question:

  • 21. 

    It is VHA policy that all veterans receiving care at more than one VHA facility must have that care coordinated by the preferred facility, and that non-preferred facilities must expedite care provided to traveling veterans with unexpected medical needs.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    CPM 11-C-11-11 Coordinated Care Policy for traveling Veterans located on the T-drive

    Rate this question:

  • 22. 

    All levels of staff providing nursing care at the Community Based Outpatient Clinics are responsible for timely, accurate, and relevant documentation of assessments and reassessments in the patients medical record.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    CPM NO 118-14-09 Nursing assessments Documentation and Accountability Located on the T-drive

    Rate this question:

  • 23. 

    To improve the quality of life for Veterans RHJVAMC has establishing policies and procedures to effectively manage acute and chronic pain by using a stepped care model. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    CPM NO. 112A-13-03 Pain Management Located on the T-drive

    Rate this question:

  • 24. 

    According to The Missing Patient Policy an at risk patient includes (select all which apply)

    • Are legally committed.

    • Have a court appointed legal guardian.

    • Lack cognitive ability (either permanently or temporarily) to make relevant decisions

    • Have physical or mental impairments that increase their risk of harm to self or others

    Correct Answer(s)
    A. Are legally committed.
    A. Have a court appointed legal guardian.
    A. Lack cognitive ability (either permanently or temporarily) to make relevant decisions
    A. Have physical or mental impairments that increase their risk of harm to self or others
    Explanation
    CPM 07B-13-01 Missing Patient Policy located on the T-drive

    Rate this question:

  • 25. 

    Staff that does not complete all components of their annual competency at the time of their annual performance appraisal will be placed on a Leave Without Pay (LWOP) status until successful completion/verification occurs.  Staff unable to complete their requirements due to medical, physical or other extenuating circumstances may submit a waiver.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    SPM. 118-14-502 Annual Education and Competency located on the T-drive

    Rate this question:

  • 26. 

    Policy 00-14-16 Organ and Tissue Donor Program ensures that families of potential donors are presented with the option of organ and tissue donation in a manner which promotes informed consent in compliance with applicable laws and regulations while addressing the emotional/ spiritual needs of the family.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    CPM 00-14-16 Organ and Tissue Donor Program located on the T-drive

    Rate this question:

  • 27. 

    The term “impaired professional” is used to describe the practitioner who is prevented by reason of illness, disorder, or other health/behavioral problems from performing professional duties at the expected level of skill and/or competence.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    MEDICAL STAFF MEMBER HEALTH POLICY 11-14-04 Located on the T-drive

    Rate this question:

  • 28. 

    Medication labels should be prepared and applied at the time the medication or solution is prepared.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    CPM 11-12-19 LABELING MEDICATIONS AND SOLUTIONS ON AND OFF THE STERILE FIELD Located on the T-drive

    Rate this question:

  • 29. 

    Any outpatient expressing a desire to complete an Advance Directive will be referred to their respective Social Worker.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    CPM 11-13-26 Advanced Health Care Planning and Resuscitation Instructions Located on the T-drive

    Rate this question:

  • 30. 

    When an adult victim expresses an allegation of an acute sexual assault the CBOCs will refer to their local Rape Crisis Center to determine the appropriate facility for follow up. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    11-14-40 ADULT VICTIMS OF ALLEGED ACUTE SEXUAL ASSAULT

    Rate this question:

  • 31. 

    Alerts not processed within 14 days will be automatically sent to the Service Chief or appropriate designee for timely processing

    • True

    • False

    Correct Answer
    A. True
    Explanation
    VIEW ALERT MANAGEMENT CPM 11-14-52 located on the T-drive

    Rate this question:

  • 32. 

    It is VHA policy that all patients with potential for swallowing or feeding disorders must be appropriately assessed, referred for diagnostic evaluation (as necessary), treated, managed, monitored, and followed throughout the continuum of care.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    CPM 112-11-07 MANAGEMENT OF PATIENTS WITH SWALLOWING (DYSPHAGIA) OR FEEDING DISORDERS

    Rate this question:

  • 33. 

    When a veteran/ caller is reporting suicidal or homicidal thoughts or other crises to the Ralph H. Johnson Department of Veterans Affairs Medical Center telephone operator or to other staff they should: (select all which apply)

    • NEVER PLACE A CALL ON HOLD

    • When possible make a warm transfer (allows for all three parties to be on the line at the same time)

    • Veterans who call the Medical Center with expressed suicidal or homicidal thoughts during duty hours (8:00 a.m. – 4:30 p.m.) will be referred to the Psychiatry Access Center Team (PAC) pager 17359 (MUSC Simon).

    • When a Nurse, Physician, Social Worker, Physician Assistant or Psychologist receives a call, they will triage the call, determine the appropriate clinical intervention and initiate a rescue if needed.

    Correct Answer(s)
    A. NEVER PLACE A CALL ON HOLD
    A. When possible make a warm transfer (allows for all three parties to be on the line at the same time)
    A. Veterans who call the Medical Center with expressed suicidal or homicidal thoughts during duty hours (8:00 a.m. – 4:30 p.m.) will be referred to the Psychiatry Access Center Team (PAC) pager 17359 (MUSC Simon).
    A. When a Nurse, Physician, Social Worker, Physician Assistant or Psychologist receives a call, they will triage the call, determine the appropriate clinical intervention and initiate a rescue if needed.
    Explanation
    ICPM116-11-06 NTERVENTION FOR SUICIDAL/HOMICIDALPATIENTS VIA TELEPHONE Located on the T-drive

    Rate this question:

  • 34. 

    A large percentage of patient suicides occur within 3 months of discharge from acute inpatient care from previous suicide attempt. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    CPM 116-13-05 SUICIDE ATTEMPTS: ASSESSMENT AND INTERVENTION PROTOCOL Located on the T-drive

    Rate this question:

  • 35. 

    All professionals have a responsibility to act on all suspected abuse.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    CPM 122-13-02 ADULT/CHILD VICTIMS OF ALLEGED ABUSE located on the T-drive

    Rate this question:

  • 36. 

    The Telehealth Clinical Technicians (TCT) are responsible for daily operations of all Telehealth clinics

    • True

    • False

    Correct Answer
    A. True
    Explanation
    CPM NO.116-12-18 Clinical Telehealth Program Located on the T-drive

    Rate this question:

  • 37. 

    What assessment tool does one use to document skin breakdown risk?

    • Glasgow Scale

    • Braden Scale

    • PIP Scale

    • Pressure Ulcer Scale

    Correct Answer
    A. Braden Scale
    Explanation
    CPM 118-14-2 Assessment and Preventin of Pressure Ulcers. Located on the T drive--All CPMs. Type ulcer prevention in the search box.

    Rate this question:

  • 38. 

    A SCI patient is at risk for Autonomic Dysreflexia if he/she has an injury at level ________ or higher?

    • T4

    • T5

    • T6

    • T7

    Correct Answer
    A. T6
    Explanation
    CPG 12-2013 Spinal Cord Injury Treatment Guidelines for Physicians and Nurses. Located on the T drive--Clinical Guidelines and Protocols---Clinical Practice and Guidlelines. Type "spinal" in the search box.

    Rate this question:

  • 39. 

    According to the CPM 136-02, who does one call to obtain assistance for a hard of hearing patient or a language interpreter?

    • AT&T Relay Service

    • TTY Phone

    • Bellsouth Relay Service

    • Both A & B

    Correct Answer
    A. Both A & B
    Explanation
    Communication with Hearning Imparied/non-English Speaking Individua. located on the T drive--Health Administration Officel

    Rate this question:

  • 40. 

    Which of the following medications are associated with risk for falls (select all that apply):

    • Diuretics

    • Opioids

    • Antidiabetic

    • Antihistamines

    Correct Answer(s)
    A. Diuretics
    A. Opioids
    A. Antidiabetic
    A. Antihistamines
    Explanation
    CPM 118-13-18 Assessment and Care of Patients-Residents at Risk for Falls. Locsatedon the T drive--All CPMs--type "falls" in the search box.

    Rate this question:

  • 41. 

    The following services are responsible for delivering care to at risk patients identified by the PAVE program select all that apply:  

    • Podiatry---Podiatrist sees and treats all patients who are moderate and high risk for amputation per the Foot Risk Screening tool.

    • Primary Care LPN administers the V7 Diabetic Foot Exam Clinical Reminder which contains the Foot Risk Assessment Score and includes a treatment referral algorithm. Patients identified as being at risk are assessed by a Primary Care Provider

    • Surgical Service---Vascular Surgery evaluates patients in need of possible amputation, performs amputation as indicated and refers to Amputee Clinic as indicated after amputation.

    • Diabetic Nurse Educators and the wound care nurse are PAVE members

    Correct Answer(s)
    A. Podiatry---Podiatrist sees and treats all patients who are moderate and high risk for amputation per the Foot Risk Screening tool.
    A. Primary Care LPN administers the V7 Diabetic Foot Exam Clinical Reminder which contains the Foot Risk Assessment Score and includes a treatment referral algorithm. Patients identified as being at risk are assessed by a Primary Care Provider
    A. Surgical Service---Vascular Surgery evaluates patients in need of possible amputation, performs amputation as indicated and refers to Amputee Clinic as indicated after amputation.
    A. Diabetic Nurse Educators and the wound care nurse are PAVE members
    Explanation
    CPM 117-13-03 Prevention of Amputation in Veterans Everywhere (PAVE) Program located on the T-drive

    Rate this question:

  • 42. 

    When a patient is experiencing symptoms of a stroke the Primary Care nurse should: (Select all that apply)

    • Record the time of stroke systems onset

    • Make the patient NPO

    • Monitor Vital signs

    • Notify physcian to complete acute asessment

    • Wait until completed lab work and ECG are completed to notify provider

    Correct Answer(s)
    A. Record the time of stroke systems onset
    A. Make the patient NPO
    A. Monitor Vital signs
    A. Notify physcian to complete acute asessment
    Explanation
    Neurology Acute Stroke Protocol locate on the T-drive

    Rate this question:

  • 43. 

    Informed consent includes informing patient of : (select alll which apply)

    • Known side effects or consequences: predictable outcomes of a particular treatment or procedure; e.g., pain after surgery

    • Possible side effects or consequences: outcomes that are not certain to happen as a result of a particular treatment or procedure, but that commonly occur; e.g., drowsiness in response to medication.

    • Complications or adverse events: undesirable outcomes that result from a particular treatment or procedure but were not intended or expected: e.g., infection of a surgical wound.

    • Risks in a language understandable to the patient

    Correct Answer(s)
    A. Known side effects or consequences: predictable outcomes of a particular treatment or procedure; e.g., pain after surgery
    A. Possible side effects or consequences: outcomes that are not certain to happen as a result of a particular treatment or procedure, but that commonly occur; e.g., drowsiness in response to medication.
    A. Complications or adverse events: undesirable outcomes that result from a particular treatment or procedure but were not intended or expected: e.g., infection of a surgical wound.
    A. Risks in a language understandable to the patient
    Explanation
    11-12-09 Informed Consent Located on the T-drive

    Rate this question:

  • 44. 

    Which of the following are considered to be "High Alert Medications"? Select all that apply?

    • TPN

    • Heparin

    • Chemotherapy IV drugs

    • Insulin

    • Hypertensive drugs

    Correct Answer(s)
    A. TPN
    A. Heparin
    A. Chemotherapy IV drugs
    A. Insulin
    Explanation
    CPM 110-21 High Alert Medications and Standardized Fusions. Located on the T drive--All CPMs--pharmacy. Type "medications" in the search box.

    Rate this question:

  • 45. 

    In order to help prevent and identify patients at risk for falling Primary Care staff will (select all which apply)

    • Complete an annual fall screen and provide pamphlet explaining fall prevention in the home to patients at risk.

    • Implement interventions to create and maintain a safe patient environment

    • Implement universal fall precautions for all veterans

    • Provide education to veteran and family members on potential for falls, fall complications, and provide information on interventions to eliminate and/or decreased fall potential.

    Correct Answer(s)
    A. Complete an annual fall screen and provide pamphlet explaining fall prevention in the home to patients at risk.
    A. Implement interventions to create and maintain a safe patient environment
    A. Implement universal fall precautions for all veterans
    A. Provide education to veteran and family members on potential for falls, fall complications, and provide information on interventions to eliminate and/or decreased fall potential.
    Explanation
    Assessment and Care of Patients/Residents at risk of Falling CPM NO. 118-13-13 Located on the T-drive

    Rate this question:

  • 46. 

    In the CBOCs MANAGEMENT OF COMMITTABLE PSYCHIATRIC PATIENTS includes: (Select all that apply)

    • The nurse manager will take the lead role in coordinating the continuous observation of the patient until the patient is picked up for transport.

    • If the patient has not been picked up for transport by the close of business, two staff will stay after hours to continue the observation of the patient. One of the two staff must be a Mental Health provider.

    • 911 will be called if the patient exhibits violent or threatening behavior.

    • All State policies will be followed regarding the commitment process and required paperwork

    Correct Answer(s)
    A. The nurse manager will take the lead role in coordinating the continuous observation of the patient until the patient is picked up for transport.
    A. If the patient has not been picked up for transport by the close of business, two staff will stay after hours to continue the observation of the patient. One of the two staff must be a Mental Health provider.
    A. 911 will be called if the patient exhibits violent or threatening behavior.
    A. All State policies will be followed regarding the commitment process and required paperwork
    Explanation
    CPM 116-14-13 MANAGEMENT OF COMMITTABLE PSYCHIATRIC PATIENTS located on the T-drive

    Rate this question:

  • 47. 

    When patients have missed multiple appointments the clinical scheduler is responsible for: (select all that apply)

    • Making a minimum of 2 attempts to reach patients via phone to reschedule if PCP determines there is an immediate need for an appointment.

    • Making no-show post card or patient cancellation letter when applicable

    • Calling the veteran to make an appointment without an identified immediate need.

    • Making sure providers adhere to policy

    Correct Answer(s)
    A. Making a minimum of 2 attempts to reach patients via phone to reschedule if PCP determines there is an immediate need for an appointment.
    A. Making no-show post card or patient cancellation letter when applicable
    Explanation
    MANAGEMENT OF PATIENTS WITH MULTIPLE MISSED APPOINTMENTS
    CENTER POLICY MEMORANDUM NO. 11-14-12 Located on the T-drive

    Rate this question:

  • 48. 

    Prostate cancer screening should occur with the following populations (Select all that apply)

    • Men who choose to be tested age 40 years or higher with highest risk factors (several first-degree relatives diagnosed with prostate cancer at an early age (younger than age 65))

    • Men older than 75 years of age

    • Men who choose to be tested age 45 or older at high risk for developing prostate cancer (African American men and men who have a first-degree relative diagnosed with prostate cancer at younger than 65 years of age)

    • All men

    Correct Answer(s)
    A. Men who choose to be tested age 40 years or higher with highest risk factors (several first-degree relatives diagnosed with prostate cancer at an early age (younger than age 65))
    A. Men who choose to be tested age 45 or older at high risk for developing prostate cancer (African American men and men who have a first-degree relative diagnosed with prostate cancer at younger than 65 years of age)
    Explanation
    Prostate Cancer Screening CPM NO.11C-14-10 Located on the T-Drive

    Rate this question:

  • 49. 

    Communication of patient diagnostic test results to patients should be:

    • A phone call from the clinician to the patient if test results indicate a need for timely intervention.

    • A registered letter if the patient can not be reached by clinician over the phone for test result requiring timely intervention.

    • From any staff member available

    • From any member of PACT nursing team

    Correct Answer(s)
    A. A phone call from the clinician to the patient if test results indicate a need for timely intervention.
    A. A registered letter if the patient can not be reached by clinician over the phone for test result requiring timely intervention.
    Explanation
    Follow up for diagnostic porcedures Primary Care Service Line Memorandum 11C-10-01 Located on the T-drive

    Rate this question:

Quiz Review Timeline (Updated): Mar 19, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 19, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Aug 29, 2014
    Quiz Created by
    Milly

Recent Quizzes

FY 16 Med-Surg: CNA/HCT Annual Education Policy/Procedure/Protocol Quiz FY 16 Med-Surg: CNA/HCT Annual Education Policy/Procedure/Protocol Quiz
FY 15 Primary Care Annual Education Policy/Procedure/Protocol Review FY 15 Primary Care Annual Education Policy/Procedure/Protocol Review
FY 15 Specialty Clinic Annual Education Policy/Procedure/Protocol Review FY 15 Specialty Clinic Annual Education Policy/Procedure/Protocol Review

Popular Topics

+ Show more
Back to Top Back to top
Advertisement