Product Presentations - Eservices

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| By Bruce Van
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Bruce Van
Community Contributor
Quizzes Created: 5 | Total Attempts: 472
Questions: 10 | Attempts: 105

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Marketing Quizzes & Trivia

Please take a moment to answer the following questions created with the topic eServices.


Questions and Answers
  • 1. 

    Which of the following are notices used in e-Notices?

    • A.

      Certificate Maturity Notice

    • B.

      Marketing Buck Slip Notices

    • C.

      Tax Forms

    • D.

      Delinquency Notices

    • E.

      Wire Transfer Confirmations

    • F.

      NSF Overdraft Notices

    • G.

      Gift Card Activation Confirmation

    Correct Answer(s)
    A. Certificate Maturity Notice
    C. Tax Forms
    D. Delinquency Notices
    F. NSF Overdraft Notices
    Explanation
    The given answer includes the notices that are used in e-Notices. These notices are commonly used in electronic communication to inform individuals about various matters such as certificate maturity, tax forms, NSF overdrafts, and delinquencies. These notices are typically sent via email or through online platforms to provide important information to the recipients.

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  • 2. 

    What’s the mobile banking number to use for TEXT BANKING?   numbers only please

    Correct Answer(s)
    87431
    Explanation
    The mobile banking number to use for TEXT BANKING is 87431.

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  • 3. 

    Does ALEC offer online tutorials for mobile banking and online banking? 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    ALEC offers online tutorials for mobile banking and online banking.

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  • 4. 

    Generally speaking, Online banking becomes inactive after how many days?  numbers only please

    Correct Answer
    120
    Explanation
    Online banking generally becomes inactive after 120 days.

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  • 5. 

    Does ALEC charge our members for any of our e-services?

    • A.

      Yes

    • B.

      No

    Correct Answer
    B. No
    Explanation
    ALEC does not charge its members for any of its e-services.

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  • 6. 

    A member who has been enrolled in e-Statements for 24 months...How many months back can members view their statements? Numbers only please

    Correct Answer
    12
    Explanation
    Members who have been enrolled in e-Statements for 24 months can view their statements for the past 12 months.

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  • 7. 

    True or False:  Members can make payments on their ALEC Visa credit card through online banking?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Members can make payments on their ALEC Visa credit card through online banking. This means that they have the option to conveniently and securely pay their credit card bills using the online banking platform provided by ALEC. This allows members to manage their finances more efficiently and avoid the hassle of making payments through other means.

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  • 8. 

    Generally speaking, after __ days of no use, a member’s bill pay account will become inactive?  numbers only please

    Correct Answer
    90
    Explanation
    After 90 days of no use, a member's bill pay account will become inactive.

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  • 9. 

    To reach Telephone Banking, members can dial which number(s)?  Select all that apply.

    • A.

      847.688.4000

    • B.

      800.762.9988

    • C.

      800.763.8989

    • D.

      847.688.8000

    • E.

      800.726.9988

    Correct Answer(s)
    B. 800.762.9988
    D. 847.688.8000
    Explanation
    The correct answer is 800.762.9988 and 847.688.8000. These two numbers are the options provided that can be dialed to reach Telephone Banking.

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  • 10. 

    True or False:  After a member signs up for e-statements - are they able to view their current or previous statements right away?

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Only future statements beginning with the current month will be available online.

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  • Current Version
  • Mar 15, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • May 05, 2014
    Quiz Created by
    Bruce Van
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