Product Presentations - Eservices

10 Questions | Total Attempts: 31

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Marketing Quizzes & Trivia

Please take a moment to answer the following questions created with the topic eServices.


Questions and Answers
  • 1. 
    Which of the following are notices used in e-Notices?
    • A. 

      Certificate Maturity Notice

    • B. 

      Marketing Buck Slip Notices

    • C. 

      Tax Forms

    • D. 

      Delinquency Notices

    • E. 

      Wire Transfer Confirmations

    • F. 

      NSF Overdraft Notices

    • G. 

      Gift Card Activation Confirmation

  • 2. 
    What’s the mobile banking number to use for TEXT BANKING?   numbers only please
  • 3. 
    Does ALEC offer online tutorials for mobile banking and online banking? 
    • A. 

      True

    • B. 

      False

  • 4. 
    Generally speaking, Online banking becomes inactive after how many days?  numbers only please
  • 5. 
    Does ALEC charge our members for any of our e-services?
    • A. 

      Yes

    • B. 

      No

  • 6. 
    A member who has been enrolled in e-Statements for 24 months...How many months back can members view their statements? Numbers only please
  • 7. 
    True or False:  Members can make payments on their ALEC Visa credit card through online banking?
    • A. 

      True

    • B. 

      False

  • 8. 
    Generally speaking, after __ days of no use, a member’s bill pay account will become inactive?  numbers only please
  • 9. 
    To reach Telephone Banking, members can dial which number(s)?  Select all that apply.
    • A. 

      847.688.4000

    • B. 

      800.762.9988

    • C. 

      800.763.8989

    • D. 

      847.688.8000

    • E. 

      800.726.9988

  • 10. 
    True or False:  After a member signs up for e-statements - are they able to view their current or previous statements right away?
    • A. 

      True

    • B. 

      False

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