General Boom Product Knowledge Assessment

The answer "Yes" suggests that the person being asked can indeed help the boom member identify if their card was stolen or used by someone else. This implies that the person has access to the necessary information or resources to investigate and determine the card's status.

Direct Deposit from an employer or other institution is indeed a loading method offered by Boom. This means that individuals can have their salaries or funds directly deposited into their Boom account by their employers or other institutions. This eliminates the need for manual transfers and provides a convenient and efficient way to load money into the account.

The correct answer for this question is $2.00. This means that there is a fee of $2.00 associated with an ATM Balance Inquiry.

The A la Carte membership plan is the least expensive option among the given choices. This plan typically allows customers to select and pay for individual items or services separately, rather than having a fixed package or bundle. As a result, customers have the flexibility to choose only what they need or want, which can lead to lower overall costs compared to the other membership plans that offer more comprehensive or premium features.

The correct answer is $0.00 because with a Gold Plan, there are no money transfer fees to send money within the USA.

Offering to register the caller by phone is the correct answer because it demonstrates a commitment to providing excellent customer service. By offering an alternative method of registration, the company is accommodating the caller's needs and ensuring a positive experience. Additionally, this approach shows a willingness to go above and beyond to assist customers, which can help build trust and loyalty.

Members can load money in their account by receiving money from another Boom Member. This means that if one member receives money from another Boom member, they can add that money to their account balance. This allows for easy transfer of funds between members and provides a convenient way to load money into their account.

The statement suggests that all membership plans offer free domestic purchases. This means that regardless of the type of membership plan a person has, they will not be charged for any domestic purchases they make. Therefore, the answer "True" indicates that the statement is correct and all membership plans include free domestic purchases.

The Boom ATM withdrawal fee is $2.00, however this fee is currently being waived.

Currently only the Visa Ready Link Network is available. The other options will be available soon.

The explanation for the correct answer, which is False, is that the Boom Mobile App cannot work on an iPhone. This suggests that the app is not compatible with the iOS operating system used by iPhones.

The correct answer is $0.00. This means that there are no ATM cash withdrawal fees at AllPoint ATM.

To get the Boom Mobile App, a Member needs to visit the useboom.com website and scroll down to the bottom of the page. Then, they should click on the "Download Android App" option.

The correct answer is 2. This suggests that the daily transaction count limit for check loads is 2.

Boom Retail Stores offers two loading methods to its members: Cash Loads and Check Loads. These methods allow members to add funds to their accounts conveniently. Cash Loads enable members to deposit cash directly into their accounts, while Check Loads allow them to deposit checks. Both methods provide flexibility and ease of use for members to manage and increase their account balances.

The only time you can cancel a transfer is if the money was sent to a Non-Boom Member.

Boom offers various Membership Plans including A la Carte, Gold Plan, and Platinum Plan. These plans provide different levels of benefits and services to the customers. A la Carte plan allows customers to choose and pay for specific services or features they need. Gold Plan offers a comprehensive package with additional benefits and services. Platinum Plan is the highest tier plan, providing the most extensive range of benefits and exclusive perks. These membership plans cater to the diverse needs and preferences of Boom's customers, allowing them to select the plan that best suits their requirements.

The steps to set up a Direct Deposit are as follows: the member needs to call the Call Center or open the Boom Android App. A Boom Customer Care Agent will then provide the member with the "Routing" and "Account" numbers. Finally, the member will need to provide these numbers to their employers. This process allows the member to set up Direct Deposit and ensure that their income is directly deposited into their Boom account.