Store Closing Time
Brand: VeriFone, Cable Adapter Color: Brown, Bracket: No Bracket Installed. Store Handicap Accessible.
Brand: Ingenico, Cable Adapter Color: Red, Bracket: Mounted a Quick Release is at every Cash Wrap.
Brand: VeriFone, Cable Adapter Color: Brown, Bracket: Mounted no Quick Release at Cash Wrap.
Brand: Ingenico, Cable Adapter Color: Black, Bracket: No Bracket Installed.
Touch Screen Application
Printer Firmware Upgrade
Communication Type= ECR & CP= 2
Communication Type= USB & CP=1
Communication Type= ECR & CP= 1
Communication Type= USB & CP= 2
One Vacuums and a Can of Air
One Vacuum and a Hair Dryer
Two Normal Functioning Vacuums
Two Shop Vacuums
Managers Point of Sale
Mobile Point of Sale
Metropolitan Planning of Sales
Metric Planning of Overstock Sales
Scanner device at the registers used by sale man during a purchase.
An inventory gun for the store’s merchandise.
Time clock device for employees.
None of the above
Wireless AP brands
The Command Center
Spencer Tech Support
The Service Queue
Spencer Project Staff
Tech is provided which bridge is theirs on the scope of work.
There are no bridge lines, Tech must check into the Project Queue Line 508-635-2122
Tech must call the Main line Bridge and be assigned a line.
The bridges are assigned by alphabetical order by last name
Red Cable Adapters and Brown Cable Adapters
Brown Cable Adapters and Ingenico Customer Terminals
Ingenico Customer Terminals and Blue Cable Adapters
Red Cable Adapters and Ingenico Customer Terminals
30% of total Register count handicap accessible
1 Customer Terminal per cash wrap must be handicap accessible or 10% of total register count.
50% of total Register count handicap accessible
All Registers equipped with ADA brackets
To keep dust from affecting the USB Thumb drive
To mitigate overheating during the Store to Cloud Conversion
To improve air quality
To protect the motherboard
Tailgate Cable and USB Adapter Cable
Tailgate Cable, USB Adapter Cable, Power Cable
B & 9B
9B & B
3B & B
4A & 9B
After rebooting the register, press the delete key repeatedly to enter into the BIOS. Under Advanced BIOS settings change the date and time
After rebooting the register, press the F7 key repeatedly to enter into the BIOS. Under Advanced settings, change the date and time
While register is active, press the delete key repeatedly to enter into the BIOS. Under Advanced BIOS settings change the date and time
After rebooting the register, press the F12 key repeatedly to enter into the BIOS. Under Advanced BIOS settings change the date and time
Countwise, Axper, Bunyar
BVI, Countwise, Axper
Shoppertrack, Axper, Countwise
Bunyar, Shoppertrack, and Axper
A Few Seconds
About 5 Minutes
About 15 Minutes
About an Hour
Begin proper trouble shooting steps. Report to Command Center any registers that still have issues after troubleshooting.
Call issues in to Spencer Service desk, for new dispatch tomorrow.
Document which registers have issues, verify with store manager whether these are known issues, report this information to the command center.
Call Issues in to STIQ for new dispatch tomorrow.