Oa-hipp Enrollment Worker Training

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| By Oahipp
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Oahipp
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Quizzes Created: 2 | Total Attempts: 682
| Attempts: 281
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  • 1/18 Questions

    Emails that contain protected health information should be sent via secure or encrypted email and not contain client information in the subject line.

    • True
    • False
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Oa-hipp Enrollment Worker Training - Quiz
About This Quiz

The OA-HIPP Enrollment Worker Training quiz assesses knowledge on eligibility, service duration, and procedural requirements for OA-HIPP. It ensures understanding of premium payments and client responsibilities, vital for healthcare administrators and workers.

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  • 2. 

    OA will send payment directly to clients.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement "OA will send payment directly to clients" is false. The correct answer is false because OA, which is not defined in the question, does not send payments directly to clients.

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  • 3. 

    Clients should expect to pay their monthly premiums until they are notified that their application has been approved and payment has been sent.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Clients should expect to pay their monthly premiums until they are notified that their application has been approved and payment has been sent. This means that clients are responsible for making their premium payments until they receive confirmation that their application has been approved and the payment has been processed. Once they receive this notification, they can stop making further payments. Therefore, the statement is true.

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  • 4. 

    OA-HIPP clients do not have to be enrolled in ADAP to receive services.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because OA-HIPP clients do not have to be enrolled in ADAP to receive services.

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  • 5. 

    When a client receives a refund for premiums that were paid by OA, the client should immediately return the money to OA.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    When a client receives a refund for premiums that were paid by OA (presumably an insurance company or organization), it is expected that the client should immediately return the money to OA. This implies that the refund was not meant for the client to keep, but rather it was an error or an overpayment that needs to be rectified. By returning the money promptly, the client ensures that the funds are correctly accounted for and that there are no discrepancies in the financial records.

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  • 6. 

    Enrollment workers are not responsible for helping a client enroll and remain enrolled in OA-HIPP.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Enrollment workers are responsible for helping a client enroll and remain enrolled in OA-HIPP. This means that they have the duty to assist clients throughout the enrollment process and ensure that they continue to receive the benefits of OA-HIPP.

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  • 7. 

    OA will continue making retroactive payments.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement "OA will continue making retroactive payments" is false. This means that OA will not continue making retroactive payments.

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  • 8. 

    Refunds are only accepted in ______________ or ______________ that is made payable to CDpH.

    • Personal check, Endorse check

    • Personal check, Cashier check

    • Cashier check, Money Order

    • Personal check, Money Order

    Correct Answer
    A. Cashier check, Money Order
    Explanation
    Refunds are only accepted in the form of a cashier check or a money order that is made payable to CDPH. This means that if someone wants to receive a refund, they must provide either a cashier check or a money order as payment. Personal checks and endorsed checks are not accepted for refunds.

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  • 9. 

    If OA is notified of an increase in a client's premium after the quarterly payment is processed, the client will be responsible for paying the balance owed and OA will add the same amount the client paid to the next quarterly payment.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    If the client's premium increases after the quarterly payment is processed, the client will be responsible for paying the remaining balance. In addition, OA will add the same amount that the client paid to the next quarterly payment. This means that the client will have to pay the increased premium amount in the next quarter, along with the remaining balance from the previous quarter. Therefore, the statement is true.

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  • 10. 

    The monthly premium threshold is:

    • $1500

    • $1950

    • $1938

    • $2050

    Correct Answer
    A. $1938
    Explanation
    The correct answer is $1938. This is the monthly premium threshold, meaning that any premium amount below this threshold would be considered affordable for individuals or families. It indicates the maximum amount that can be paid for health insurance premiums while still being eligible for certain benefits or subsidies.

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  • 11. 

    "Signature on file" is accepted

    • True

    • False

    Correct Answer
    A. False
    Explanation
    "Signature on file" is not accepted. This means that having a signature on file is not considered as a valid form of authorization or consent. Instead, a physical or electronic signature is typically required for verification purposes. Therefore, the correct answer is false.

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  • 12. 

    Clients can remain enrolled in OA-HIPP for:

    • 12 months

    • 18 months

    • 36 months

    • As long as they are eligible and need the service.

    Correct Answer
    A. As long as they are eligible and need the service.
    Explanation
    Clients can remain enrolled in OA-HIPP for as long as they are eligible and need the service. This means that there is no specific time limit for their enrollment, and they can continue to receive the benefits for as long as they meet the eligibility criteria and require the assistance provided by OA-HIPP. The duration of their enrollment is not limited to 12, 18, or 36 months, but rather depends on their ongoing eligibility and need for the service.

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  • 13. 

    Which document is not required during initial enrollment or re-enrollment?

    • OA-HIPP Application

    • IAS Consent Form

    • Payee Data Record

    • ARIES OA-HIPP/OA-PCIP Client Consent Form

    • Most Recent Billing Statement

    Correct Answer
    A. Payee Data Record
    Explanation
    The Payee Data Record is not required during initial enrollment or re-enrollment. This document is typically used to gather information about the payee, such as their name, address, and banking details. However, during the enrollment or re-enrollment process, the focus is usually on gathering information about the individual enrolling or re-enrolling, rather than the payee. Therefore, the Payee Data Record is not necessary for this particular stage.

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  • 14. 

    Checks will be sent within _____ weeks of receipt of approved application.

    • One

    • Two

    • Three

    • Four

    Correct Answer
    A. Four
    Explanation
    The checks will be sent within four weeks of receipt of the approved application.

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  • 15. 

    The same forms are required during Re-enrollment and Recertification.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    During re-enrollment, the same forms are not required as during recertification. Re-enrollment typically involves updating existing information and confirming eligibility for continued enrollment, while recertification involves a more comprehensive review of eligibility and may require additional documentation. Therefore, the correct answer is False.

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  • 16. 

    Staff begin processing quarterly payments ______ days prior to the last day a client is paid through.

    • 15

    • 25

    • 30

    • 45

    Correct Answer
    A. 45
    Explanation
    Staff begin processing quarterly payments 45 days prior to the last day a client is paid through. This means that the staff starts working on the payments 45 days before the client's current payment period ends. This allows them enough time to calculate the payments, gather the necessary information, and ensure that the clients receive their payments on time without any delays.

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  • 17. 

    If an application was received and approved in September, the intial payment would be?

    • September-October

    • September-November

    • September-December

    • October-December

    Correct Answer
    A. September-November
    Explanation
    The initial payment would be made in September-November because if the application was received and approved in September, it implies that the payment process would start in September. The payment process usually takes a few months to complete, so it would extend into November. Therefore, the initial payment would be made within the September-November timeframe.

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  • 18. 

    Now that you have read the "Agreement by Employee/Contractor to Comply with Confidentiality Requirements" form, please type your name and the date below. By inputting your name you are signing this Agreement electronically. You agree that your electronic signature is the legal equivalent of your manual signature on this Agreement. By signing the form electronically you have acknowledge that you have read, understand, and agree to comply with the terms and conditions stated on the Agreement.

  • 19. 

    Please read the following document below before clicking "Next".

  • 20. 

    Please enjoy the show!

Quiz Review Timeline (Updated): Mar 22, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 22, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Aug 02, 2013
    Quiz Created by
    Oahipp
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