Netiquette For College Students

20 Questions
Netiquette For College Students

ThatThis is a short quiz geared toward adult college students learning how to use the Internet.

Sample Question

What should you include in the Subject line of any e-mail you send?

Nothing. The subject line is optional.

A sentence describing why you are sending the e-mail

A short phrase (3-5 words) describing the reason for your e-mail

Only your name

No more than one word, like "Help" or "Hello"

Number of Questions:

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Questions and Answers
  • 1. 
     What should you include in the Subject line of any e-mail you send?
    • A. 

      Nothing. The subject line is optional.

    • B. 

      A sentence describing why you are sending the e-mail

    • C. 

      A short phrase (3-5 words) describing the reason for your e-mail

    • D. 

      Only your name

    • E. 

      No more than one word, like "Help" or "Hello"

  • 2. 
    When should you pay attention to spelling and grammar in an e-mail message?
    • A. 

      When sending a message to friends and family

    • B. 

      When sending a message to a teacher

    • C. 

      When sending a message to an employer or a potential employer

    • D. 

      Never. E-mail recipients do not expect you to use correct grammar or spelling.

    • E. 

      Always, regardless of who will receive your message or how they are related to you.

  • 3. 
    • A. 

      The person receiving the message may believe that you are are angry and shouting at them.

    • B. 

      The recipient may believe that you cannot use the SHIFT key correctly on the keyboard.

    • C. 

      The recipient may believe that you do not know how to use capitalization correctly in English.

    • D. 

      The recipient will see and reply to your message faster than if you key using appropriate letter case.

  • 4. 
    • A. 

      Forward the message to your ten best friends, asking them to do the same because of all the money you received.

    • B. 

      Make up ten e-mail addresses to forward it to, so that you can forward the message without bothering anyone you know.

    • C. 

      Forward the message to 20 people in your e-mail list at random, just to be sure that ten of them read it.

    • D. 

      Delete the message as junk mail.

  • 5. 
    • A. 

      You should reply to all e-mail immediately after you receive it, even if you don't have a good reply.

    • B. 

      You should reply to e-mail within 24-48 hours, taking time to formulate an appropriate reply when necessary.

    • C. 

      You should wait at least a week. The person sending the e-mail may find the answer on their own if you wait long enough.

    • D. 

      You should find time to talk to the person face-to-face or in person before replying to the e-mail.

  • 6. 
    If you send an e-mail asking for information, how should you expect to receive a reply to that e-mail?
    • A. 

      When you see the person again face-to-face.

    • B. 

      When the person calls you using the phone number you provided in the e-mail message.

    • C. 

      Through the same e-mail account you used to send the original message.

  • 7. 
    • A. 

      Check your Sent Items folder to make sure that you sent the message to the correct e-mail address.

    • B. 

      Resend your original message to the same person, noting that you are resending it because you are afraid they did not receive it.

    • C. 

      Send a short, new message that simply asks the person why they haven't replied to your earlier message.

    • D. 

      Complain to anyone you feel ought to know that the person you sent the message to never replies to e-mail messages.

  • 8. 
    • A. 

      It is always acceptable to forward an e-mail message, as long as the contents are important to the people who will receive the forwarded message.

    • B. 

      Because the content of any e-mail message is automatically copyrighted by US Copyright law, you should never forward an e-mail without the original author's permission.

    • C. 

      You should never forward e-mail messages for any reason. This is considered spam.

    • D. 

      You should forward e-mail only after you have removed all text that identifies the original sender of the message.

  • 9. 
    When is it appropriate to add an attachment to an e-mail message?
    • A. 

      Only if the attached file includes information that cannot be included in the e-mail message itself, such as an Excel file or a screen shot of an error message.

    • B. 

      You should always attach a photo of yourself to every e-mail message you send.

    • C. 

      It is never appropriate to attach a file to an e-mail message.

    • D. 

      If you have keyed the text you want to send in a Wordpad file, and you don't want to have to re-key the text in the e-mail body.

  • 10. 
    When you do choose that an e-mail attachment is appropriate, what should you do before sending the message? (Select two or more answers)
    • A. 

      Verify that the recipient will receive your attachment.

    • B. 

      Include an appropriate subject line and text in the body of the message, so that the recipient knows what the attachment is.

    • C. 

      Compress the file (or compress a folder if there are multiple files).

    • D. 

      Verify that you are attaching the correct version of the file(s).

  • 11. 
    • A. 

      If you have written the message in anger, you should save the message instead of sending it. You can re-open the message later when you are in better control of your emotions, and consider sending it after revising it.

    • B. 

      You do not have time to finish an e-mail that you have started.

    • C. 

      You should use SAVE for every e-mail you send so that you can keep a copy of the message for your records.

    • D. 

      You need to print a hard copy of a message you are about to send.

  • 12. 
    • A. 

      Your reason for sending the e-mail.

    • B. 

      Your name at the bottom of the message.

    • C. 

      Your phone number.

    • D. 

      An alternate e-mail address.

    • E. 

      It is acceptable to send a message with the body empty if you use a subject line with enough detail.

  • 13. 
    It is acceptable to post negative content (text, pictures, or videos) on a friend's wall in Facebook, especially if you are just joking.
    • A. 

      True

    • B. 

      False

  • 14. 
    • A. 

      Confidential information, like your Social Security number or bank account numbers.

    • B. 

      Statements that could be interpreted as illegal or offensive.

    • C. 

      Text or pictures from a copyrighted web site.

  • 15. 
    You can control Privacy settings in Facebook and other social networking websites, so that your information is immediately available only to people you give permission to.
    • A. 

      True

    • B. 

      False

  • 16. 
    Everything posted to Facebook or other social networking websites remains in control of the person who posts it.
    • A. 

      True

    • B. 

      False

  • 17. 
    The content of social networking websites is automatically deleted after a set period of time, as determined by the account owner.
    • A. 

      True

    • B. 

      False

  • 18. 
    If a user deletes content from their social networking site (like Facebook or MySpace), no one else has access to that content.
    • A. 

      True

    • B. 

      False

  • 19. 
    • A. 

      Change the subject line, if appropriate.

    • B. 

      Remove extra text or content not relevant to your reply.

    • C. 

      Include quoted text from the original message to give your reply a context (or include that context in your reply).

    • D. 

      Delete everything from the original e-mail except your short reply, assuming that the recipient will remember the message you are replying to.

  • 20. 
    When it is appropriate to use the Reply to All button when replying to an e-mail message?
    • A. 

      Any time the original e-mail is sent to multiple people.

    • B. 

      When everyone who received the original message needs to know your reply.

    • C. 

      So that everyone who receives the message knows that you sent a reply.

    • D. 

      It is never appropriate to use the Reply to All button to reply to an e-mail message.