Banking Trivia Quiz On Debit And Credit Cards

40 Questions | Total Attempts: 144

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Banking Quizzes & Trivia

Questions and Answers
  • 1. 
    You just spoke with a member who is traveling to Ireland for a cruise. The cruise will also make stops in Liverpool, England and Gaslow, Scotland.  She has a savings, checking and IRA account with us.  Her debit card number is 0000-3345-3345-1818 and her credit card number is 0000-3456-3455-4567.  She leaves a week from today's date and returns to the States exactly 21 days from her departure.  She is driving a rental car to New York because her take-off flight is in New York but her return flight goes directly from Ireland to Detroit.  You verified her email address is [email protected] and her cell phone is (586) 000-8765.Given this information, how would you write a travel notification tracker (pretend you are actually writing the tracker for this member in Gold- EVERY DETAIL)? Is there information missing that you need to properly complete the tracker?
  • 2. 
    A member is frustrated because she only have a few options to use or withdraw money in her account, which are physically withdrawing the money at a branch or from an ATM with her ATM card.  She wishes there was another option so she could use access money in her account when buying groceries, for instance.Hearing her circumstance, what product or service would you cross sell, if any?  Give a brief sample of the dialogue you would have with her.
  • 3. 
    The minimum balance to open a Super/Super IRA CD is:
    • A. 

      $50,000

    • B. 

      $75,000

    • C. 

      $125,000

    • D. 

      $100,000

  • 4. 
    The application fee for our loans is
    • A. 

      $5.00

    • B. 

      $10.00

    • C. 

      $15.00

    • D. 

      Zero - we do not have an application fee

  • 5. 
    Money Market dividends are a tiered structure and the minimum balance to earn the tiered rate is
    • A. 

      $3000.00

    • B. 

      $4000.00

    • C. 

      $2000.00

    • D. 

      $1000.00

  • 6. 
    T or F.  The loan late payment fee for our loans is $10.00.
    • A. 

      True

    • B. 

      False

  • 7. 
    This free electronic service allows our members access to their account 24/7 through the phone.
    • A. 

      CU*Talk

    • B. 

      Telephony

    • C. 

      Operator

    • D. 

      Shoretel

  • 8. 
    The statement fee is not applicable to all members. Any member with a youth account or over the age of ____ does not incur the monthly maintenance fee.
  • 9. 
    In order to receive dividends on a member's primary savings, side savings, and holiday club accounts they must have a minimum balance of :
    • A. 

      $5.00

    • B. 

      $100.00

    • C. 

      $10.00

    • D. 

      $50.00

  • 10. 
    The money in the member's money market account is locked for a term they choose.
    • A. 

      True

    • B. 

      False

  • 11. 
    What are the three types of IRA's we offer?
    • A. 

      Roth, Traditional, Coverdell

    • B. 

      Roth, Traditional, College

    • C. 

      Simple, Traditional, Educational

    • D. 

      Yearly, Quarterly, Monthly

  • 12. 
    Members are able to apply for our loans SIX ways.  Select the 6 ways.
    • A. 

      At an extend shared branch

    • B. 

      Phone

    • C. 

      Fax

    • D. 

      At a local store

    • E. 

      In person

    • F. 

      Mail

    • G. 

      At a shared branch

    • H. 

      Online through IT's Me 247

    • I. 

      Zip Whip

  • 13. 
    We offer credit shield on loans to help protect our members in the event of death, disability and involuntary unemployment.
    • A. 

      True

    • B. 

      False

  • 14. 
    This loan product can be linked to your checking account in the event you overdraft.  It is called
    • A. 

      Overdraft Credit Money

    • B. 

      Credit Line

    • C. 

      Ready Cash Line of Credit

    • D. 

      Cash on the Line

  • 15. 
    When a member makes a payment on their credit card they will have a _________ waiting period before it will reflect on their account.
    • A. 

      24 hour

    • B. 

      12 hour

    • C. 

      Zero-it is applied immediatley

    • D. 

      48 hour

  • 16. 
    If a  member does not have credit established or they are trying to re-establish good credit we may offer them this type of loan.
    • A. 

      Share/CD secured loan

    • B. 

      Guarantee loan

    • C. 

      Unsecured loan

    • D. 

      We-Forgive-You loan

  • 17. 
    The primary savings account can be linked as a(n) ____________ source for checking accounts.
    • A. 

      Overdraft

    • B. 

      Courtesy pay

    • C. 

      Savings

    • D. 

      Super-Duper

  • 18. 
    T or F.  There is a monthly maintenance fee attached to our primary savings account.  The fee is $5.00/month. 
    • A. 

      True

    • B. 

      False

  • 19. 
    Another way a member can avoid the monthly maintenance fee on the primary savings account is by having over____________.
    • A. 

      100 Cool Perk Points

    • B. 

      150 Cool Perk Points

    • C. 

      50 Cool Perk Points

    • D. 

      200 Cool Perk Points

  • 20. 
    MLCU accounts are insured through ________ up to $250,000.
    • A. 

      FDIC

    • B. 

      NCUA

    • C. 

      IRS

    • D. 

      AARP

  • 21. 
    MLCU offers four different minor accounts which are separated by age.  What are the names of the accounts?
    • A. 

      Pip squeaks, tweens, young guns, hot shots

    • B. 

      Kool kids, jr varsity, varsity, university

    • C. 

      Kool kids, jr varsity, varsity, college

    • D. 

      Jumpstart, middle school, high school, university

  • 22. 
    T or F.  HSA checking accounts are a tax advantage checking that helps those members enrolled in HDHP (High Deductible Health plans).
    • A. 

      True

    • B. 

      False

  • 23. 
    The minimum balance to open a regular CD or regular IRA CD is:
    • A. 

      $500.00

    • B. 

      $100.00

    • C. 

      $150.00

    • D. 

      $200.00

  • 24. 
    There are six terms in which a member can open a Regular/IRA CD or Super/IRA CD.  Check the six different terms.
    • A. 

      12 mos

    • B. 

      4 mos

    • C. 

      18 mos

    • D. 

      24 mos

    • E. 

      6 mos

    • F. 

      30 mos

    • G. 

      36 mos

    • H. 

      48 mos

    • I. 

      60 mos

  • 25. 
    For our vehicle loans, terms can go up to _______ months depending on the loan amount.
    • A. 

      60 mos

    • B. 

      84 mos

    • C. 

      72 mos

    • D. 

      As long as the member wants

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