This quiz evaluates knowledge on emergency utility services, including safety assessments, restoration processes, and customer advisories in crisis scenarios.
Phone Number
Street Address
Name
Retailers Name
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Advise to replace their whole electric panel so they can have power to the home
Call a friend and see what they did
Go into the schematic diagram on the panel to see if the panel is wired correctly
Advise to check their main electric panel and breaker. Moving any tripped switches to the ‘on’ position can restore electricity
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Yes
No
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True
False
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Contact ATCO Energy and speak with a live agent or submit an email at [email protected]
Advise to contact ATCO Gas 24 Emergency services at 1-780-420-5585 or 1-800-511-3447
To visit a Regional Municipality of Wood Buffalo Welcome Centre to speak directly with an ATCO representative or call ATCO’s Customer Assistance Centre at 310-5678.
All of the Above
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Yes
No
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ATCO Electric 1-855-277-1670
ATCO Pipeline Emergency Toll Free 1-877-496-9380
Structure & Logistics (780) 714-6773
ATCO Gas Emergency Toll free 1-800-511-3447
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Modular buildings, office trailers, sleeping accommodations and lavatories
Office trailers
Sleeping accommodations and lavatories
All of the above
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Soap and bubble test on the pipelines, pressure test, and leak test
Natural gas safety inspection, relight natural gas appliances and ensure the appliance are working properly
Checking thermostat, checking if heat exchange has any leaks, and ensuring the high limit switch is operation according to manufacture instructions
Doing a tune up for all appliance , Relighting the furnace and carbon monoxide test
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