Licensing fees
Software upgrades
User training
Initial configuration
True
False
True
False
"You will continue to have full, complete control over every aspect of your ECI installation"
Ask detailed questions about their disaster preparedness
"You will receive frequent, clear communications about any changes to the software well before they are implemented"
"ECI will work closely with you to fit within your existing processes to the extent possible"
All migration costs are included in the quoted price, and ECI Professional Services will perform the migration for you
Offer them a detailed project plan of all the tasks they will need to complete as part of the migration process
Prepare them for a lengthy switch-over period
Quickly offer them an on-premises option
True
False
True
False
True
False
We’d be happy to sit down and do a detailed architecture review to demonstrate how your data is kept secure.
Every customer has a separate installation in the ECI data center, making it impossible for data to be mixed
Data access is limited based on your login credentials
Cloud
Hosted
SaaS
On-premises