Ooredoo Mobile Money Quiz

1. Customer only can register for OMM in ooredoo branches ?

True

False

The statement "Customer only can register for OMM in ooredoo branches" is incorrect. Customers can register for OMM (presumably a service or program) in other ways as well, not just in ooredoo branches. Therefore, the correct answer is False.

Explanation

The statement "Customer only can register for OMM in ooredoo branches" is incorrect. Customers can register for OMM (presumably a service or program) in other ways as well, not just in ooredoo branches. Therefore, the correct answer is False.

2. Retail Store manager can check all the registration done by agents for his/her Store

True

False

The statement is true because as a retail store manager, it is important to have oversight and control over all registrations done by agents for the store. This allows the manager to ensure that all registrations are accurate and complete, and to identify any potential issues or discrepancies. By being able to check all registrations, the manager can also track the performance of agents and provide necessary feedback or training if needed. This level of supervision helps in maintaining the quality of registrations and ultimately contributes to the success of the store.

Explanation

The statement is true because as a retail store manager, it is important to have oversight and control over all registrations done by agents for the store. This allows the manager to ensure that all registrations are accurate and complete, and to identify any potential issues or discrepancies. By being able to check all registrations, the manager can also track the performance of agents and provide necessary feedback or training if needed. This level of supervision helps in maintaining the quality of registrations and ultimately contributes to the success of the store.

3. Store Manager cannot change customer status, can only reset Mpin

True

False

The statement is false because a store manager is typically responsible for managing the operations of a store, including customer service. They have the authority to change customer status if necessary, such as upgrading or downgrading a customer's account. Additionally, they may have the ability to reset Mpin, but this is not the only action they can take regarding customer accounts.

Explanation

The statement is false because a store manager is typically responsible for managing the operations of a store, including customer service. They have the authority to change customer status if necessary, such as upgrading or downgrading a customer's account. Additionally, they may have the ability to reset Mpin, but this is not the only action they can take regarding customer accounts.

4. International transfer limit per day ?

8000 QR

10000 QR

15000 QR

Option 4

The correct answer is 10000 QR. This means that the international transfer limit per day is 10000 QR.

Explanation

The correct answer is 10000 QR. This means that the international transfer limit per day is 10000 QR.

5. Customer can do cash out ?

Ooredoo Branches

SSM machine

QNB branches

QNB machine

1 and 4

All of them

The correct answer is "1 and 4". This means that customers can do cash out at Ooredoo Branches and QNB machines.

Explanation

The correct answer is "1 and 4". This means that customers can do cash out at Ooredoo Branches and QNB machines.

6. Store manager cannot cancel a wallet or add IR beneficiary

True

False

The statement is false because a store manager has the authority to cancel a wallet or add an IR beneficiary.

Explanation

The statement is false because a store manager has the authority to cancel a wallet or add an IR beneficiary.

7. Whats the services that OMM provide ?

Internation transfer, local transfer

Internation transfer, local transfer and hala top up

Internation transfer, local transfer, hala top up and Bill payement

Internation transfer,hala top up and Bill payement

OMM provides international transfer, local transfer, hala top up, and bill payment services.

Explanation

OMM provides international transfer, local transfer, hala top up, and bill payment services.

8. Cash In limit per day/ transaction ?

1000 QR

4000 QR

10000 QR

Option 4

The correct answer is 10000 QR. This means that the cash limit per day or per transaction is 10000 QR. This implies that individuals can withdraw or transact up to 10000 QR in cash in a single day or per transaction.

Explanation

The correct answer is 10000 QR. This means that the cash limit per day or per transaction is 10000 QR. This implies that individuals can withdraw or transact up to 10000 QR in cash in a single day or per transaction.

9. Customer can do cash in ?

Ooredoo Branch

QNB barnch

SSM machine

QNB Machine

1 and 3

All of them

The customer can do cash in at the Ooredoo Branch and the SSM machine.

Explanation

The customer can do cash in at the Ooredoo Branch and the SSM machine.

10. Customer cannot send money internationally or doesn't have International transfer option ?

Activate for him the international option from the CST system

Cancel the wallet and re-open new wallet

1 and 2

The correct answer suggests that in order to address the customer's inability to send money internationally or lack of international transfer option, the appropriate action would be to gather the necessary information (Name as per QID, QID no., QID copy, Mobile no.) and send it to the AML specialist. This implies that the AML specialist may be able to assist in activating the international option for the customer or resolving any issues related to international transfers.

Explanation

The correct answer suggests that in order to address the customer's inability to send money internationally or lack of international transfer option, the appropriate action would be to gather the necessary information (Name as per QID, QID no., QID copy, Mobile no.) and send it to the AML specialist. This implies that the AML specialist may be able to assist in activating the international option for the customer or resolving any issues related to international transfers.