This quiz is open book and can be taken as many times as needed to make 100%. You need to print off a copy of the certificate once the quiz has been completed and give it to your manager.
True
False
Rate this question:
Exciting path
Lonely way
Long way
None of the above
Rate this question:
Argue your point
Show respect for the other person's opinion
Explain why the other person is wrong
Ignore the person
Rate this question:
Call attention to people's mistakes indirectly
Talk about your own mistakes first
Don't give orders - motivate!
Let the other person save face
All of the above
None of the above
Be prepared to help others
Always be considerate of others
Count your blessings--not your troubles!
Always carry shoes with you
Don't criticize
Don't condemn
Don't complain
Don't yell
True
False
True
False
True
False
Important
His or hers
Impossible
Good
Others think of him
He decides to do
He thinks of himself
Others make of it
Appreciated
Important
Understood
Accepted
Rate this question:
Treat others the way you would like to be treated
Make the other person feel important--and do it sincerely
Express appreciation
All of the above
Extremely negative
The positive way to view things
Most important thing in life
The great high road to his reason
Emphasize the things on which you agree
Get the other person saying "yes"
'He who treads softly goes far'
All of the above
Self-Reliance
Self-Awareness
Self-Confidence
Self-Righteousness
Insult
Lesson
Value
Compliment
True
False
The Quick & Easy Way to Effective Speaking
The Leader In You
How To Win Friends and Influence People
Lincoln the Unknown
Make Yourself Unforgettable
How to Stop Worrying and Start Living
Don't win arguments all of the time
Show respect for the other person's opinions
Make people like you instantly
Begin in a friendly way
The big secret of dealing with people is lifting them up
Get people to say "Yes"
Let the other person feel the ideas are his or hers
Employ tact and diplomacy
Appeal to the nobler motives
Quiz Review Timeline (Updated): Mar 21, 2022 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.