Skills Verification - July 2019
10 Questions
| Attempts: 214
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Questions and Answers
- 1.
GOS is short for
- 2.
The target for 2019's GOS is
- 3.
ACR is short for
- 4.
What is our 2019 target for ACR?
- 5.
What is our Trace Resolution Rate of 2019?
- 6.
Within how many days should we close our targeted Traces?
- 7.
What is our Claims Resolution Rate?
- 8.
Within how many days should we close our targeted Claims?
- 9.
What is our Complaints Resolution Rate?
- 10.
Within how many days should we close our targeted Complaints?
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Current Version
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Mar 21, 2022Quiz Edited by
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Jul 14, 2019Quiz Created by
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