CE Quiz 01.07.19

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Questions and Answers

1.

What services are accepted in North Hills Toyota express policy? Select all that apply.
- A.
  
  25k service
- B.
  
  30k, 60k, 90k service
- C.
  
  Oil changes and tire rotations
- D.
  
  40k service
Correct Answer(s)
A. 25k service
C. Oil changes and tire rotations
D. 40k service
2.

When logging into Audi of Queens, Audi Albany, BMW of South Albany, Lexus of Bridgewater and Lexus of Edison it's okay to schedule without checking what dealership you're logged into.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False
3.

What team should you schedule all alignments, fluid services, brake services and spark plug replacements on for Priority Toyota Richmond?
- A.
  
  Maintenance over 60K miles team
- B.
  
  TC- Express Teams 1-4
- C.
  
  Main Shop
- D.
  
  Autobutler Team
Correct Answer
A. Maintenance over 60K miles team
4.

When scheduling a customer who qualifies for the TC-Express Teams 1-4 on a Saturday for Priority Toyota Richmond, you must schedule on the Yellow Express team.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
5.

When scheduling for Priority Toyota Richmond, what qualifies the customer to be scheduled on the maintenance over 60k miles team? Select all that apply.
- A.
  
  Mileage services OVER 60k miles.
- B.
  
  Oil changes and Tire Rotations
- C.
  
  Mileage services UNDER 60k miles.
- D.
  
  Cabin and Air filter replacements.
- E.
  
  State inspections.
Correct Answer(s)
A. Mileage services OVER 60k miles.
B. Oil changes and Tire Rotations
D. Cabin and Air filter replacements.
E. State inspections.

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Current Version
Jan 07, 2019

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Jan 07, 2019

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Ce Quiz 01.07.19

What services are accepted in North Hills Toyota express policy? Select all that apply.

When logging into Audi of Queens, Audi Albany, BMW of South Albany, Lexus of Bridgewater and Lexus of Edison it's okay to schedule without checking what dealership you're logged into.

What team should you schedule all alignments, fluid services, brake services and spark plug replacements on for Priority Toyota Richmond?

When scheduling a customer who qualifies for the TC-Express Teams 1-4 on a Saturday for Priority Toyota Richmond, you must schedule on the Yellow Express team.

When scheduling for Priority Toyota Richmond, what qualifies the customer to be scheduled on the maintenance over 60k miles team? Select all that apply.