Sematec A+ Quiz

15 Questions

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Sematec A+ Quiz

The 15 questions will test the most important parts of the lesson. If you get a lower score of 70, you need to study this lesson.


Questions and Answers
  • 1. 
    When you are discussing the memory capacity of a memory module, the capacity is specified in
    • A. 

      Gigabits

    • B. 

      Megabits

    • C. 

      Bytes

    • D. 

      Dibits

  • 2. 
    How many devices can a single USB hub support?
    • A. 

      7

    • B. 

      15

    • C. 

      127

    • D. 

      128

  • 3. 
    You are helping a nontechnical user over the telephone and you need to have the user plug in the SVGA monitor. How would you describe the connector and number of pins in the SVGA connector?
    • A. 

      15-pin, 3-row, D-shell

    • B. 

      9-pin, 3-row, D-shell

    • C. 

      50-pin, 2-row, D-shell

    • D. 

      6-pin, round, mini-DIN

  • 4. 
    How is information stored in the system’s BIOS updated?
    • A. 

      By physically removing and replacing the BIOS device on the system board

    • B. 

      By replacing the RTC module so the variable information stored in CMOS will update the BIOS on startup

    • C. 

      By electronically flashing the BIOS with new information

    • D. 

      By electronically removing the information from the BIOS, using new downloaded BIOS software to rewrite the BIOS, and then restoring it to the BIOS chip

  • 5. 
    Which one of the following types of memory can be used to permanently store data and instructions?
    • A. 

      SRAM devices

    • B. 

      ROM devices

    • C. 

      Magnetic memory

    • D. 

      SDRAM devices

  • 6. 
    You are installing a printer at a customer’s office. The printer is new and features USB connectivity. The host system is an old Pentium II system with two USB ports on the back panel. After you connect the printer and turn it on, the system recognizes it, but the printer doesn’t work. What is the most likely cause for this situation?
    • A. 

      The USB cable is a USB 2.0 version that is not compatible with the computer port.

    • B. 

      The USB cable is a USB 1.1 version that is not compatible with the new printer port.

    • C. 

      The new printer is a USB 2.0 device, but the host computer has a USB1.1 port.

    • D. 

      The USB drivers need to be updated to USB 2.0 drivers.

  • 7. 
    You’ve installed one PATA hard drive and it is working fine. You install a second PATA drive and neither drive works when you start the system. What is the most likely cause for this problem?
    • A. 

      The drives are connected in the wrong order on the PATA signal cable.

    • B. 

      The second drive is on the secondary IDE channel with its jumper set in the slave position.

    • C. 

      Both drives are connected to the primary IDE channel and the jumpers on both drives are set as masters.

    • D. 

      One drive is connected as Primary Master and the other as Secondary Master, but the power connector isn’t connected to the Secondary Master.

  • 8. 
    You have been called in to troubleshoot a new Windows XP Media Center Edition installation that is not supporting USB devices from any of its USB ports. What should you do first to correct this problem?
    • A. 

      Enable USB support in the CMOS setup utility.

    • B. 

      Get new USB 2.1 devices so they are compatible with the MCE system.

    • C. 

      Test the USB devices in other machines.

    • D. 

      Check the Windows XP MCE HCL to determine whether the components are compatible with the new operating system.

  • 9. 
    When you ask a remote user to describe the problem he is having, he tells you that he heard a loud popping sound from the unit and then smoke came out of the back of the system unit. Which of the following should you have the customer do first?
    • A. 

      Try to restart the computer.

    • B. 

      Unplug the power supply from the AC outlet.

    • C. 

      Have the customer check his purchase documentation to determine whether the PC is still covered so you can help him.

    • D. 

      Tell him that the magic smoke has left the machine and it will never work again.

  • 10. 
    At boot, a computer system makes a loud noise, and smoke is seen coming from the unit. What is the first thing you should do?
    • A. 

      Call the manufacturer and check warranty status.

    • B. 

      Shut down the system and vent the room.

    • C. 

      Try to boot the system in Safe Mode.

    • D. 

      Remove power from the computer.

  • 11. 
    What is the best type of cleaning tool for use on the exterior of computers and peripheral components?
    • A. 

      A vacuum cleaner

    • B. 

      A damp cloth

    • C. 

      A soft brush

    • D. 

      A can of antistatic spray

  • 12. 
    What type of cleaning solution should be used on the exterior of computer components?
    • A. 

      Bleach and water

    • B. 

      Window cleaner

    • C. 

      Soap and water

    • D. 

      Citrus-based cleaners

  • 13. 
    At what point does heat buildup become a problem for most PCs?
    • A. 

      Room temperatures above 85°F

    • B. 

      Room temperatures above 90°F

    • C. 

      Room temperatures above 95°F

    • D. 

      Room temperatures above 100°F

  • 14. 
    What type of RAM do you typically find in a notebook PC?
    • A. 

      RIMM

    • B. 

      SODIMM

    • C. 

      PCMCIA

    • D. 

      SD memory

  • 15. 
    • A. 

      Type I

    • B. 

      Type II

    • C. 

      Type III

    • D. 

      Mini PCI