Therapeutic Communication NCLEX Quiz

15 Questions | Total Attempts: 5880

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Therapeutic Communication NCLEX Quiz - Quiz

Do you understand therapeutic communication very well? Then take this therapeutic communication NCLEX quiz and test your understanding of it. Therapeutic communication is understood as the face-to-face process of interaction for the advancement of the physical and emotional well-being of a patient. All questions are shown, but the results will only be given after you’ve finished the quiz. We wish you good luck with this quiz. Give your best and score as high as you can.


Questions and Answers
  • 1. 
    An admitted client diagnosed with OCD washes their hands continually. This behavior results in the prevention of unit activity attendance. Which of these nursing statements best addresses this situation?
    • A. 

      “Everyone diagnosed with OCD needs to control their ritualistic behaviors.”

    • B. 

      “It is important for you to discontinue these ritualistic behaviors.”

    • C. 

      “Why do you need help if you can’t participate in unit therapy?”

    • D. 

      “Let’s figure out a way for you to attend unit activities and still wash your hands.”

  • 2. 
    Which of these examples of a therapeutic communication technique is gonna be effective in the planning phase of the nursing process?
    • A. 

      “We’ve discussed past coping skills. Let’s see if these coping skills can be effective now.”

    • B. 

      “Please tell me what brought you to the hospital.”

    • C. 

      “This new approach was good for you. Keep it up.”

    • D. 

      “I notice you hear noises that I do not hear.”

  • 3. 
    A client speaks to the nurse. “I feel bad because my mother wants me not to return home after leaving the hospital.” Which nursing response is therapeutic?
    • A. 

      “It’s quite common for clients to feel that way after a lengthy hospitalization.”

    • B. 

      “Why don’t you talk to your mother? You may find out she doesn’t feel that way.”

    • C. 

      “Your mother is like an understanding person. I’ll help you.”

    • D. 

      “You feel that your mother does not want you to come back home?”

  • 4. 
    A client’s younger daughter has been ignoring curfew. The client states. “I think she will get pregnant.” The nurse responds. “Hang in there. she has a lot to learn about the life, isn't it?” This is an example of which communication block?
    • A. 

      Requesting an explanation

    • B. 

      Belittling the client

    • C. 

      Making stereotyped comments

    • D. 

      Probing

  • 5. 
    Which of these nursing statements is a good example of the therapeutic communication technique of giving recognition?
    • A. 

      “You did not attend group today. Can we talk about that?”

    • B. 

      “I’ll sit with you till the family session.”

    • C. 

      “I notice you are wearing a new dress, and you have washed your hair.”

    • D. 

      “I’m happy you are careful with your medications. They will really help.”

  • 6. 
    A client is struggling to solve a problem. Which of these nursing statements would verbalize the implication of the client’s actions?
    • A. 

      “You seem to be motivated to change your behavior.”

    • B. 

      “How are these changes gonna affect your family relationships?”

    • C. 

      “Why don’t you keep a list of the behaviors you need to change.”

    • D. 

      “The team recommends that you make only one behavioral change at a time.”

  • 7. 
    The nurse asks a newly admitted client. “What can we do to help you?” Find the purpose of this therapeutic communication technique.
    • A. 

      To reframe the client’s thoughts about a mental health treatment.

    • B. 

      To make the client calm.

    • C. 

      To explore a subject, idea, experience, or relationship.

    • D. 

      To communicate that the nurse is listening to the conversation.

  • 8. 
    A student nurse speaks to the instructor. “I’m concerned that when a client asks me for advice, I won’t have a good solution.” Which should be the nursing instructor’s best response?
    • A. 

      “It’s scary to feel put on the spot by a client. Nurses don’t always have the answer.”

    • B. 

      “Remember, clients, not nurses. are responsible for their own choices and decisions.”

    • C. 

      “Just keep the client’s best interests in mind and do the best that you can.”

    • D. 

      “Set a goal to continue to work on this aspect of your practice.”

  • 9. 
    A student nurse is learning about the appropriate use of touch when communicating with clients diagnosed with psychiatric disorders. Which statement by the instructor best provides information about this aspect of therapeutic communication?
    • A. 

      “Touch carries a different meaning for different individuals.”

    • B. 

      “Touch is often used when de-escalating volatile client situations.”

    • C. 

      “Touch is used to convey interest and warmth.”

    • D. 

      “Touch is best combined with empathy when dealing with anxious clients.”

  • 10. 
    Which of the nursing statements is a good example of the therapeutic communication technique of focusing?
    • A. 

      “Describe one of the best things that happened to you this week.”

    • B. 

      “I’m having a difficult time understanding what you mean.”

    • C. 

      “Your counseling session is in 30 minutes. I’ll stay with you until then.”

    • D. 

      “You mentioned your relationship with your father. Let’s discuss that further.”

  • 11. 
    A patient complaints about the bad behavior of someone with the staff. As a nurse, you should
    • A. 

      Let the patient feel he is being heard, and he will definitely not face the same situation again.

    • B. 

      Tell the patient it doesn't happen here.

    • C. 

      Tell the patient that he must have misunderstood things.

    • D. 

      All of these

  • 12. 
    A patient panics, the best way to communication as a nurse would be
    • A. 

      Ask the patient a lot of questions.

    • B. 

      Tell the patient not to overreact

    • C. 

      To hold his hand. Calm the patient down and listen to him properly.

    • D. 

      None of these

  • 13. 
    ___________ is the best way to build the feeling of togetherness with the patient.
    • A. 

      Active listening 

    • B. 

      Sharing humor

    • C. 

      Silence

    • D. 

      Both A & C

  • 14. 
    The patient tells the nurse about his uneasy feelings. The best thing that the nurse should do is to
    • A. 

      Be silent

    • B. 

      Share humor

    • C. 

      Make observation

    • D. 

      Share empathy

  • 15. 
    ______ is most important when patience is telling something very important in his statement.
    • A. 

      Sharing humor

    • B. 

      Showing empathy

    • C. 

      Focus

    • D. 

      Physical touch

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