Therapeutic Communication | NCLEX Quiz 203

10 Questions | Total Attempts: 2964

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Therapeutic Communication | NCLEX Quiz 203

All questions are shown, but the results will only be given after you’ve finished the quiz. You are given 1 minute per question, a total of 10 minutes in this quiz.


Questions and Answers
  • 1. 
    A newly admitted client diagnosed with obsessive-compulsive disorder (OCD) washes hands continually. This behavior prevents unit activity attendance. Which nursing statement best addresses this situation?
    • A. 

      “Everyone diagnosed with OCD needs to control their ritualistic behaviors.”

    • B. 

      “It is important for you to discontinue these ritualistic behaviors.”

    • C. 

      “Why are you asking for help if you won’t participate in unit therapy?”

    • D. 

      “Let’s figure out a way for you to attend unit activities and still wash your hands.”

  • 2. 
    Which example of a therapeutic communication technique would be effective in the planning phase of the nursing process?
    • A. 

      “We’ve discussed past coping skills. Let’s see if these coping skills can be effective now.”

    • B. 

      “Please tell me in your own words what brought you to the hospital.”

    • C. 

      “This new approach worked for you. Keep it up.”

    • D. 

      “I notice that you seem to be responding to voices that I do not hear.”

  • 3. 
    A client tells the nurse. “I feel bad because my mother does not want me to return home after I leave the hospital.” Which nursing response is therapeutic?
    • A. 

      “It’s quite common for clients to feel that way after a lengthy hospitalization.”

    • B. 

      “Why don’t you talk to your mother? You may find out she doesn’t feel that way.”

    • C. 

      “Your mother seems like an understanding person. I’ll help you approach her.”

    • D. 

      “You feel that your mother does not want you to come back home?”

  • 4. 
    A client’s younger daughter is ignoring curfew. The client states. “I’m afraid she will get pregnant.” The nurse responds. “Hang in there. Don’t you think she has a lot to learn about life?” This is an example of which communication block?
    • A. 

      Requesting an explanation

    • B. 

      Belittling the client

    • C. 

      Making stereotyped comments

    • D. 

      Probing

  • 5. 
    Which nursing statement is a good example of the therapeutic communication technique of giving recognition?
    • A. 

      “You did not attend group today. Can we talk about that?”

    • B. 

      “I’ll sit with you until it is time for your family session.”

    • C. 

      “I notice you are wearing a new dress and you have washed your hair.”

    • D. 

      “I’m happy that you are now taking your medications. They will really help.”

  • 6. 
    A client is struggling to explore and solve a problem. Which nursing statement would verbalize the implication of the client’s actions?
    • A. 

      “You seem to be motivated to change your behavior.”

    • B. 

      “How will these changes affect your family relationships?”

    • C. 

      “Why don’t you make a list of the behaviors you need to change.”

    • D. 

      “The team recommends that you make only one behavioral change at a time.”

  • 7. 
    The nurse asks a newly admitted client. “What can we do to help you?” What is the purpose of this therapeutic communication technique?
    • A. 

      To reframe the client’s thoughts about mental health treatment

    • B. 

      To put the client at ease

    • C. 

      To explore a subject. idea. experience. or relationship

    • D. 

      To communicate that the nurse is listening to the conversation

  • 8. 
    A student nurse tells the instructor. “I’m concerned that when a client asks me for advice I won’t have a good solution.” Which should be the nursing instructor’s best response?
    • A. 

      “It’s scary to feel put on the spot by a client. Nurses don’t always have the answer.”

    • B. 

      “Remember. clients. not nurses. are responsible for their own choices and decisions.”

    • C. 

      “Just keep the client’s best interests in mind and do the best that you can.”

    • D. 

      “Set a goal to continue to work on this aspect of your practice.”

  • 9. 
    A student nurse is learning about the appropriate use of touch when communicating with clients diagnosed with psychiatric disorders. Which statement by the instructor best provides information about this aspect of therapeutic communication?
    • A. 

      “Touch carries a different meaning for different individuals.”

    • B. 

      “Touch is often used when deescalating volatile client situations.”

    • C. 

      “Touch is used to convey interest and warmth.”

    • D. 

      “Touch is best combined with empathy when dealing with anxious clients.”

  • 10. 
    Which nursing statement is a good example of the therapeutic communication technique of focusing?
    • A. 

      “Describe one of the best things that happened to you this week.”

    • B. 

      “I’m having a difficult time understanding what you mean.”

    • C. 

      “Your counseling session is in 30 minutes. I’ll stay with you until then.”

    • D. 

      “You mentioned your relationship with your father. Let’s discuss that further.”

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