MIS Test 1

1. _____ refers to the physical devices that make up a computer.

Hardware

Software

Data

Information

2. If the information coming into your decision-making process is in bad form, you'll more than likely make a poor decision. This concept is referred to as ___.

First in never out (FINO)

First in first out (FIFO)

Garbage-in-garbage-out (GIGO)

Last in first out (LIFO)

3. _____ is a tool you use to save information for use at a later time.

An input device

An output device

A connecting device

A storage device

4. _____ is a tool you use to enter information and commands.

An input device

An output device

A storage device

A connecting device

5. Who developed the Five Forces Model?

Michael Porter

Peter Drucker

Tom Peters

Abraham Maslow

6. The _____ is the hardware that interprets and executes the system and application software instructions and coordinates the operation of all the hardware.

Central processing unit (CPU)

Digital versatile disc (DVD)

Connecting unit

Output unit

7. Ethics are:

The set of laws established by the government.

Promises of loyalty or allegiance to a cause or a person.

The principles and standards that guide our behavior toward other people.

A list of common religious customs and traditions.

8. In the soft drink industry, Coca Cola, Pepsi, and Dr Pepper Snapple Group would be categorized under which of the following forces in Porter's model?

Rivalry among existing rivals

Buying power

Supplier power

Competition from new entrants

9. In the soft drink industry, Coca Cola, Pepsi, and Dr Pepper Snapple Group would be categorized under which of the following forces in Porter's model?

Rivalry among existing rivals

Buyer power

Supplier power

Competition from new entrants

10. Mary wishes to upgrade her current home communications system. She wants to replace her current Internet, TV, and phone to a fiber optics system. As a buyer, Mary needs to consider the ___.

Threat of new entrants

Switching costs

Entry barriers

First-mover advantages

11. A technology-literate knowledge worker:

Is a computer savvy worker

Knows all computer programming languages

Knows how and when to apply technology

Is knowledgeable about emerging technology

12. What is the primary difference between data and information?

Information is processed to get data.

Data is processed to get information.

Data, unlike information, is related to hardware

Data is stored, information is not.

13. The average price of a movie ticket in the city of New York. is $8. This is an example of _______.

Data

Information

Software

Metadata

14. What category of hardware technology does a speaker fall into?

Input device

Telecommunications device

Connecting device

Output device

15. Which of the following is a telecommunication device?

Port

Cord

Satellite

Bar code scanner

16. Which of the following is an example of application software?

Microsoft Word

Microsoft Windows XP

Microsoft Antivirus

Microsoft Vista

17. _____ is the total of all costs that you incur whether or not you sell anything.

Variable cost

Fixed cost

Marginal cost

Opportunity cost

18. Which of the following auto manufacturers use an overall cost leadership strategy?

Mercedes Benz

Hyundai

Rolls-Royce

Aston Martin

19. What is the single most important resource in any organization?

Money

Opportunity

Technology

People

20. The average price of a movie ticket in the city of New York. is $8. This is an example of _______.

Data

Information

Software

Metadata

21. Which quality attribute of information addresses the credibility of information?

Weight

Validity

Application

Relevance

22. According to Porter's Five Forces Model, the rivalry among existing competitors is high when:

Competition is more complacent in a market.

Supplier power is high in a market.

Buyer power is low in a market

Competition is fierce in a market.

23. Which of the following is true of an information-literate knowledge worker?

He knows how and where to obtain information.

He cannot define the information needed.

He understands the information before it is received.

He can transform business intelligence into information

24. Which of the following information quality attributes pertains to having access to information when one needs it?

Timeliness

Form

Location

Relevance

25. _____ is collective information that gives you the ability to make effective, important, and often strategic decisions.

Data

Knowledge

Information

Business intelligence (BI)

26. _____ deals with the planning for, development, management, and use of information technology tools to help people perform all tasks related to information processing and management.

Management by objectives

Management information system

Transaction processing system

Executive information system

27. If the marketing department were to pass information to the finance department, what type of information flow is this considered?

Downward

Horizontal

Upward

Outward

28. _____ information describes the environment surrounding the organization.

Objective

Subjective

External

Internal

29. Which of the following is true of ethics?

Ethics and laws are the same.

Laws and ethics clearly require or prohibit an action.

Ethics are more subjective than laws.

Laws are more a matter of personal or cultural interpretation, unlike ethics.

30. _____ allows you to use the Internet for making phone calls instead of leasing traditional telephone lines from the phone company.

Digital storefronts

Telecommuting

VoIP

Cloud computing

31. _____ refers to any computer-based tool that people use to work with information and support the information and information-processing needs of an organization.

Information system

Information technology

Information superhighway

Information science

32. The grade you earn for a specific college course is _ and your overall GPA is .

Data; information

Information; data

Knowledge; business intelligence

Business intelligence; information system

33. _____ is a temporary holding area for the information you're working with as well as the system and application software instructions that the CPU currently needs.

ROM

RAM

DVD

VCD

34. AskSocrates is a Web site that provides definitions and descriptions of many concepts. AskSocrates is not peer-reviewed (a group of peers or experts do not verify the quality of information). Because of this, AskSocrates may not demonstrate which of the following quality attributes?

Validity

Timeliness

Relevance

Form

35. Data refers to ____.

Factual information that a person knows

Raw facts that describe a particular phenomenon

Knowledge acquired through study, experience or instruction

Information that have a particular meaning within a specific context

36. Which of the following has the highest threat of substitution?

A Patek Philippe watch

A YSL perfume

Bentley Continental GT

Lifebuoy soap

37. Internal information:

Attempts to describe something that is unknown

Describes the environment surrounding the organization.

Describes specific operational aspects of an organization.

Quantifiably describes something that is known.

38. Companies like Amazon and eBay that only have a presence in the virtual world have significantly lower fixed costs in terms of retail space than companies that have to pay for retail space, like retail stores you would find in a mall. This technological concept is known as:

VoIP.

Telecommuting.

Cloud computing.

Digital storefronts.

39. According to Porter, when there are many alternative products or services to the ones your business provides:

Threat of substitute products or services is high.

Supplier power is high.

Buyer power is low.

Threat of substitute products or services is low.

40. Information refers to ____.

A message expressing an opinion based on incomplete evidence

A collection of facts from which conclusions may be drawn

Is data that have a particular meaning within a specific context

Raw facts that describe a particular phenomenon

41. Which of the following is a connecting device?

Modem

ROM

USB Port

Printer

42. A loyalty program is:

Answer a program that rewards suppliers when delivery of products and services exceeds expectations.

An analysis of customers and their recurring purchasing habits with your business.

A reward system for customers based on the amount of business they do with your business.

A process of moving into a new market for a particular product or service.

43. Carrio Arrento, a car rental company, operates in two cities and offers low-rental cars specifically to college students from these areas. This is an example of a(n) _______.

Overall cost leadership strategy

Focus strategy

Loyalty program

Entry barrier

44. Information exhibits high quality only if:

There is an abundance of it.

It leads to business intelligence.

It is pertinent, relevant, and useful to you.

You have access to it 24/7.

45. In a downward information flow, information:

Originates at the lowest level of the organization and is passed downward through the various levels.

Originates at a higher level and is passed to lower levels.

Flows between functional business units and work teams.

Is communicated from and to customers, suppliers, distributors, and other partners for the purpose of doing business.

46. The concept of garbage-in-garbage-out (GIGO) relates to which information quality attribute?

Timeliness

Location

Form

Authority

47. _____ information quantifiably describes something that is known.

Internal

External

Subjective

Objective

48. A bank in trying to decide the interest rate to offer on a CD, checks a Web source what rates other banks are offering. This information is considered as ____.

Internal

External

Subjective

Objective

49. Which of the following categories of technology allows you to see, hear, or recognize the results of your information-processing requests?

Connecting device

Telecommunication device

Output device

CPU

50. If a business sends information to its customers, suppliers, or distributors, what type of information flow is this considered?

Horizontal

Upward

Downward

Outward/inward

51. At upper organizational levels, information exhibits _____ granularity.

Smooth

Fine

Coarse

Distributed

52. Under the RGT framework, which of the following strategies innovates business processes and/or products and services in a completely new way, moving into seemingly different markets?

Transcend

Run

Transform

Grow

53. _____ enables you to solve specific problems and perform specific tasks.

A Connecting device

An Operating System

System software

Application software

54. If you were visiting Disney World and you used its touch-screen monitors to locate a restaurant, what type of hardware device would you be using?

Output device

Connecting device

Input device

Storage device

55. Which of the following terms is used to define the set of instructions that a computer executes to carry out a specific task for you?

Software

Utilities

Hardware

Rules

56. The "run" strategy in the RGT framework is similar in many ways to which of Porter's generic strategies?

Overall cost leadership strategy

Focus strategy

Product differentiation strategy

Price differentiation strategy

57. At lower organizational levels, information exhibits _____ granularity.

Unrefined

Fine

Concentrated

Coarse

58. Businesses typically act as both buyers and suppliers. Which of the following is true regarding the goal of a company as a supplier organization in an industry?

Buyer power and supplier power should be low.

Buyer power should be low and supplier power should be high.

Buyer power should be high and supplier power should be low.

Buyer power and supplier power should be high.

59. If you were to create a unique industry Web site for your customers that allowed them to build virtual communities with other customers by sharing information, how would you be enhancing your competitive strategy?

Through focus

Through overall cost leadership

Through loyalty enhancement

Through differentiation

60. The compilation of average SAT scores for students enrolled in your college, along with an analysis of enrollment information and a statistical analysis of these scores compared to competitive schools, is an example of ____.

Data

Information

Knowledge

Business intelligence

61. Under the RGT framework, which of the following strategies applies to a business that increases their customer base by taking it from the competition?

Grow

Run

Transcend

Transform

62. Which of the following is true of downward flow of information?

The middle level of the organization develops strategies.

The lower levels of the organization convert the tactics into strategies

The upper levels of the organization deal with the operational details.

The middle levels of an organization convert those strategies into tactics.

63. Which of the following includes drivers for your printer and scanner and utility software?

Payroll software

Collaborative software

System software

Application software

64. Under the RGT framework, which of the following strategies applies to a business that offers products and services faster and cheaper than the competition?

Gain

Run

Grow

Transform

65. Subjective information:

Attempts to describe something that is unknown.

Describes the environment surrounding the organization.

Describes specific operational aspects of an organization.

Quantifiably describes something that is known.

66. Your business had two strategic initiatives this year. One initiative focused on improving customer satisfaction. The second focused on providing customers with their purchase history from any Internet site in the world. If you were to allocate 15% of your IT budget to the first initiative and 25% to the second initiative, what type of strategy are you applying?

Tactical information planning (TIP)

Strategic technology planning (STP

Transforming IS strategy (TISS)

Run-grow-transform (RGT) framework

67. _____ is defined by Porter as offering the same or better quality product or service at a price that is less than what any of the competition is able to do.

Overall cost leadership

Price differentiation

Product differentiation

Focus

68. Which of the following is an IT-enabled variable cost reduction initiative?

Telecommuting

VoIP

Cloud computing

Crowdsourcing

69. Information granularity refers to:

The quantity of data within the information.

The quality of data within the information.

The frequency of data within the information.

The extent of detail within the information.

70. If you offered your expert opinion about some expected outcome, what type of organizational information are you offering?

External

Subjective

Objective

Judgment

71. _____ is an approach in which you allocate in terms of percentages how you will spend your IT dollars on various types of business strategies.Tactical information planning (TIP)

Tactical information planning (TIP)

Strategic technology planning (STP)

Run-grow-transform (RGT) framework

Transforming IS strategy (TISS)

72. You rent a Blu-ray disc of "A Clockwork Orange" for $25. This is an example of ______.

Data

Information

Software

Information system

73. To minimize the threat of substitute products or services, some businesses will create switching costs. What are switching costs?

The start-up costs incurred when replacing old technology with new

The costs incurred due to the inability to switch back to your first brand after moving to an alternative brand

A non-refundable fine levied against the customer for switching to a competitor

The costs that make customers reluctant to another project or service supplier

74. Within an organization, information flows in four basic directions. Which, among them, describes the current state of the organization based on its daily transactions?

Downward

Upward

Horizontal

Outward/inward

75. Which of the following is an IT-enabled revenue increment initiative?

Recommendation engines

Virtual goods

Cloud computing

Crowdsourcing

76. Doodle Corp. wants to increase customer loyalty toward its currently one-of-a-kind software, Bonkers EP. It does so by offering additional services like automatic updates and free upgrades. Which of the following forces in Porter's model is Doodle Corp. addressing in this situation?

Threat of substitute products or services

Threat of new entrants

Buyer power

Supplier power

MIS Test 1

1. _____ refers to the physical devices that make up a computer.

2.

What first name or nickname would you like us to use?

2. If the information coming into your decision-making process is in bad form, you'll more than likely make a poor decision. This concept is referred to as ___.

3. _____ is a tool you use to save information for use at a later time.

4. _____ is a tool you use to enter information and commands.

5. Who developed the Five Forces Model?

6. The _____ is the hardware that interprets and executes the system and application software instructions and coordinates the operation of all the hardware.

7. Ethics are:

8. In the soft drink industry, Coca Cola, Pepsi, and Dr Pepper Snapple Group would be categorized under which of the following forces in Porter's model?

9. In the soft drink industry, Coca Cola, Pepsi, and Dr Pepper Snapple Group would be categorized under which of the following forces in Porter's model?

10. Mary wishes to upgrade her current home communications system. She wants to replace her current Internet, TV, and phone to a fiber optics system. As a buyer, Mary needs to consider the ___.

11. A technology-literate knowledge worker:

12. What is the primary difference between data and information?

13. The average price of a movie ticket in the city of New York. is $8. This is an example of _______.

14. What category of hardware technology does a speaker fall into?

15. Which of the following is a telecommunication device?

16. Which of the following is an example of application software?

17. _____ is the total of all costs that you incur whether or not you sell anything.

18. Which of the following auto manufacturers use an overall cost leadership strategy?

19. What is the single most important resource in any organization?

20. The average price of a movie ticket in the city of New York. is $8. This is an example of _______.

21. Which quality attribute of information addresses the credibility of information?

22. According to Porter's Five Forces Model, the rivalry among existing competitors is high when:

23. Which of the following is true of an information-literate knowledge worker?

24. Which of the following information quality attributes pertains to having access to information when one needs it?

25. _____ is collective information that gives you the ability to make effective, important, and often strategic decisions.

26. _____ deals with the planning for, development, management, and use of information technology tools to help people perform all tasks related to information processing and management.

27. If the marketing department were to pass information to the finance department, what type of information flow is this considered?

28. _____ information describes the environment surrounding the organization.

29. Which of the following is true of ethics?

30. _____ allows you to use the Internet for making phone calls instead of leasing traditional telephone lines from the phone company.

31. _____ refers to any computer-based tool that people use to work with information and support the information and information-processing needs of an organization.

32. The grade you earn for a specific college course is _____ and your overall GPA is ____.

33. _____ is a temporary holding area for the information you're working with as well as the system and application software instructions that the CPU currently needs.

34. AskSocrates is a Web site that provides definitions and descriptions of many concepts. AskSocrates is not peer-reviewed (a group of peers or experts do not verify the quality of information). Because of this, AskSocrates may not demonstrate which of the following quality attributes?

35. Data refers to ____.

36. Which of the following has the highest threat of substitution?

37. Internal information:

38. Companies like Amazon and eBay that only have a presence in the virtual world have significantly lower fixed costs in terms of retail space than companies that have to pay for retail space, like retail stores you would find in a mall. This technological concept is known as:

39. According to Porter, when there are many alternative products or services to the ones your business provides:

40. Information refers to ____.

41. Which of the following is a connecting device?

42. A loyalty program is:

43. Carrio Arrento, a car rental company, operates in two cities and offers low-rental cars specifically to college students from these areas. This is an example of a(n) _______.

44. Information exhibits high quality only if:

45. In a downward information flow, information:

46. The concept of garbage-in-garbage-out (GIGO) relates to which information quality attribute?

47. _____ information quantifiably describes something that is known.

48. A bank in trying to decide the interest rate to offer on a CD, checks a Web source what rates other banks are offering. This information is considered as ____.

49. Which of the following categories of technology allows you to see, hear, or recognize the results of your information-processing requests?

50. If a business sends information to its customers, suppliers, or distributors, what type of information flow is this considered?

51. At upper organizational levels, information exhibits _____ granularity.

52. Under the RGT framework, which of the following strategies innovates business processes and/or products and services in a completely new way, moving into seemingly different markets?

53. _____ enables you to solve specific problems and perform specific tasks.

54. If you were visiting Disney World and you used its touch-screen monitors to locate a restaurant, what type of hardware device would you be using?

55. Which of the following terms is used to define the set of instructions that a computer executes to carry out a specific task for you?

56. The "run" strategy in the RGT framework is similar in many ways to which of Porter's generic strategies?

57. At lower organizational levels, information exhibits _____ granularity.

58. Businesses typically act as both buyers and suppliers. Which of the following is true regarding the goal of a company as a supplier organization in an industry?

59. If you were to create a unique industry Web site for your customers that allowed them to build virtual communities with other customers by sharing information, how would you be enhancing your competitive strategy?

60. The compilation of average SAT scores for students enrolled in your college, along with an analysis of enrollment information and a statistical analysis of these scores compared to competitive schools, is an example of ____.

61. Under the RGT framework, which of the following strategies applies to a business that increases their customer base by taking it from the competition?

62. Which of the following is true of downward flow of information?

63. Which of the following includes drivers for your printer and scanner and utility software?

64. Under the RGT framework, which of the following strategies applies to a business that offers products and services faster and cheaper than the competition?

65. Subjective information:

67. _____ is defined by Porter as offering the same or better quality product or service at a price that is less than what any of the competition is able to do.

68. Which of the following is an IT-enabled variable cost reduction initiative?

69. Information granularity refers to:

70. If you offered your expert opinion about some expected outcome, what type of organizational information are you offering?

71. _____ is an approach in which you allocate in terms of percentages how you will spend your IT dollars on various types of business strategies.Tactical information planning (TIP)

72. You rent a Blu-ray disc of "A Clockwork Orange" for $25. This is an example of ______.

73. To minimize the threat of substitute products or services, some businesses will create switching costs. What are switching costs?

74. Within an organization, information flows in four basic directions. Which, among them, describes the current state of the organization based on its daily transactions?

75. Which of the following is an IT-enabled revenue increment initiative?

76. Doodle Corp. wants to increase customer loyalty toward its currently one-of-a-kind software, Bonkers EP. It does so by offering additional services like automatic updates and free upgrades. Which of the following forces in Porter's model is Doodle Corp. addressing in this situation?

32. The grade you earn for a specific college course is _ and your overall GPA is .