Microsoft Outlook 2019 Part 1 Pre/Post Assessment Exam

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  • 1/15 Questions

    When sending an urgent message, what can you do to be alerted when the recipient reads your message?

    • Request a read receipt.
    • Request a delivered receipt.
    • Check the “Call when received!” option.
    • Call the recipient to ensure they read the message.
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Microsoft Outlook 2019 Part 1 Pre/Post Assessment Exam - Quiz
About This Quiz

Assessing Outlook 2016 knowledge.


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  • 2. 

    In what way does a message’s subject change when you forward the message?

    • The word “FORWARD” appears before the subject

    • The subject field turns blue

    • The letters “FW” appear before the subject text

    • The title bar shows the words “Forward Mail”

    Correct Answer
    A. The letters “FW” appear before the subject text
  • 3. 

    Which button can you use to quickly display the appointments for the current day?

    • Current button

    • Today button

    • Now button

    • Present button

    Correct Answer
    A. Today button
  • 4. 

    True or false? When you decline a meeting request, an entry is added to your calendar so that you can join the meeting later if you change your mind.

    • True

    • False

    Correct Answer
    A. False
  • 5. 

    You can add your social media contacts in Outlook 2016?

    • True

    • False

    Correct Answer
    A. True
  • 6. 

    Which pane displays the contents of a mail item?

    • Reading pane

    • To Do pane

    • Navigation pane

    • Mail pane

    Correct Answer
    A. Reading pane
  • 7. 

    Which feature automatically checks the address book for the message recipient’s name?

    • AutoCorrect

    • AutoComplete

    • Check Names

    • Spell-checking

    Correct Answer
    A. Check Names
  • 8. 

    Which of the following is not an Outlook item?

    • E-mail message

    • Note

    • People

    • Ribbon

    Correct Answer
    A. Ribbon
  • 9. 

    When you’re using a Search folder, when do you specify the condition that controls which messages are stored in the folder?

    • After naming the folder

    • After adding the folder to the Folder Contents list

    • While creating the folder

    • After saving the folder

    Correct Answer
    A. While creating the folder
  • 10. 

    True or false? When a task is marked as completed, it appears in the Tasks view list and the To-Do Bar’s Task list with a strikethrough line.

    • True

    • False

    Correct Answer
    A. False
  • 11. 

    How do you create an electronic business card?

    • Create a new contact.

    • Click “Electronic Business Card” option.

    • Use the Electronic Business Card Wizard on the View tab.

    • In the Current View group, choose Business Card.

    Correct Answer
    A. Create a new contact.
  • 12. 

    Which of the following are ways to create a task? (Choose all that apply)

    • In the Navigation pane, click Tasks to display the Tasks pane, and click the New Task button.

    • With the Tasks pane active, enter a task title in the “Type a new task” box in the Folder pane.

    • Enter a task name in the “Type a new task” box in the To-Do Bar.

    • Flag an e-mail message as a task.

    Correct Answer(s)
    A. In the Navigation pane, click Tasks to display the Tasks pane, and click the New Task button.
    A. With the Tasks pane active, enter a task title in the “Type a new task” box in the Folder pane.
    A. Enter a task name in the “Type a new task” box in the To-Do Bar.
    A. Flag an e-mail message as a task.
  • 13. 

    Which is not a view available in the Contacts folder?

    • Business Card

    • Card

    • Phone

    • Detail

    • List

    Correct Answer
    A. Detail
  • 14. 

    Which of the following can be used to display a different month? (Choose all that apply.)

    • Forward and Back navigation buttons in Month view

    • Current View list

    • Date Navigator

    • Daily Task list

    Correct Answer
    A. Date Navigator
  • 15. 

    Which one is not a type of meeting attendee?

    • Meeting organizer

    • Meeting assistant

    • Required attendee

    • Optional attendee

    • Resource

    Correct Answer
    A. Meeting assistant

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  • Current Version
  • Jan 09, 2020
    Quiz Edited by
    ProProfs Editorial Team
  • Jan 09, 2020
    Quiz Created by
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