Merchandising 101

1. You must sign in before you begin working.

True

False

2. Which of the following are not tolerable?

Harassment of any kind

Foul language

Theft

Use / posession of alcohol and illegal drugs

All of the above

3. Safety is not a concern.

True

False

4. Your actions reflect the image of Convergence Marketing, the Client as a whole, and the store location.

True

False

5. Personal hygiene is not a part of the dress code.

True

False

6. Which of the following are safety precautions?

Clean up spills immediately

Don't stack totes more than five high

Keep your work area free of debris and clutter

Be aware of your surroundings

All of the above

7. You must report your time...

Daily

Weekly

The last day of the project

Someone in the office reports your time

8. Boxes must be labeled either Overstock or NOP

True

False

9. Which of the following are considered merchandising responsibilities?

Cleaning, dusting, sweeping

Setting planograms, installing fixtures, installing signage

Building / tearing down displays

Reporting accurate information

All of the above

10. A planogram is complete when...

All shelves are clean, at the correct height and mylared, with missing mylars noted on the planogram

All pegs are spaced correctly and mylared, with missing mylars circled on the planogram

All expense items are correctly placed, with missing items circled on the planogram

All NOP and Overstock have been taken to the designated area and work area is clean

All of the above

11. Boxes do not have to be flattened before placing in the baler.

True

False

12. When lifting a heavy object is required you should...

Ask for help if you need it

Bend your knees, keeping your back straight

Bend at your waist and lift quickly

A and B

A and C

13. A planogram is set right to left.

True

False

14. _____... is your Direct Supervisor.

The Store Manager

The WSM

The Team Lead

The Customer

None of the above

15. If you are injured on location you should...

Tell the Store Manager

Tell the Team Lead

Tell other Team Members

Keep working

16. A weapon is allowed if you abide by the following:
It will be used only for protection.
It must remain concealed at all times.

True

False

Weapons of any kind are strictly forbidden.

Explanation

Weapons of any kind are strictly forbidden.

17. If the Client asks you to complete a task, you should...

Do it without hesitation

Ask "Why?"

Suggest "Let's get with the Team Lead so we are all on the same page."

Ignore the Client

18. NOP means...

Not Overstock Product

Not On Planogram

Not On Placement

None of the above

19. At Walgreens, Shelf 1 is located at the ____ .

Top

Bottom

Middle

20. Which of the following set of terms is synonymous?

Mylar, Price Point, Label, Tag

Fixture, Rack, Expense

Planogram, Schematic

Side Wing, Power Wing, Wing Panel

All of the above

21. Please choose the best answer.
A peg stopper is...

A device that holds the product on the peg.

A device that holds the peg onto the gondola.

Another term for security peg.

A device used to keep products at the front of a peg.

None of the above

22. If you are unable to come in for a scheduled assignment you should...

Call another team member and let him/her tell the Team Lead.

Call a Field Supervisor

Call the location and tell the Store Manager

Do nothing, but make sure you are on time for your next scheduled shift

Send an email to Convergence Marketing

23. Where is a base deck located?

At the base of a wing panel

At the base of a promo table

At the base of a gondola section

At the base of an end stand / end cap fixture

C and D

24. All mylar holders are replaced.

True

False

25. When a mistake is recognized you should...

Fix it immediately

Tell your Team Lead

Tell other team members

Tell the Client

Do nothing

26. When the Client approaches you, you should...

Say anything so you can get back to work

Direct the Client to the Team Lead in every instance

Ignore the Client

Take time for "public relations"

27. Missing fixtures/expense items are...

Circled on the planogram before handing it back to the Team Lead

Highlighted on the planogram before handing it back to the Team Lead

Hand written on the back of the planogram before handing it to the Team Lead

Not noted on the planogram before handing it back to the Team Lead

Expense items are already highlighted on each planogram.

Explanation

Expense items are already highlighted on each planogram.

28. Dress code includes the following...

Black pants, any polo shirt, comfortable shoes

Khaki pants, any shirt, tennis shoes, sunglasses if desired

Black jeans, solid dark-colored polo shirt, any shoes

Black pants (no denim!), a solid dark-colored polo shirt, close-toed shoes

There is no dress code

29. You can use totes when backfilling because you can move alot of products at once

True

False

30. A planogram is given back to the Team Lead...

At the end of your shift

After the planogram has been "signed off" by the Shift Manager

After the planogram is complete and you are ready for a new task

All of the above

A and C

31. Missing mylars are...

Circled on the planogram before taking it back to the Team Lead

Highlighted on the planogram before handing it back to the Team Lead

Hand written on the back of the planogram before handing back to the Team Lead

Not noted on the planogram before handing it back to the Team Lead