Merchandising 101

Which of the following are not tolerable?

• Harassment of any kind

• Foul language

• Theft

• Use / posession of alcohol and illegal drugs

• All of the above

Safety is not a concern.

• True

• False

Your actions reflect the image of Convergence Marketing, the Client as a whole, and the store location.

• True

• False

Personal hygiene is not a part of the dress code.

• True

• False

Which of the following are safety precautions?

• Clean up spills immediately

• Don't stack totes more than five high

• Keep your work area free of debris and clutter

• Be aware of your surroundings

• All of the above

You must report your time...

• Daily

• Weekly

• The last day of the project

• Someone in the office reports your time

Boxes must be labeled either Overstock or NOP

• True

• False

Which of the following are considered merchandising responsibilities?

• Cleaning, dusting, sweeping

• Setting planograms, installing fixtures, installing signage

• Building / tearing down displays

• Reporting accurate information

• All of the above

A planogram is complete when...

• All shelves are clean, at the correct height and mylared, with missing mylars noted on the planogram

• All pegs are spaced correctly and mylared, with missing mylars circled on the planogram

• All expense items are correctly placed, with missing items circled on the planogram

• All NOP and Overstock have been taken to the designated area and work area is clean

• All of the above

Boxes do not have to be flattened before placing in the baler.

• True

• False

When lifting a heavy object is required you should...

• Ask for help if you need it

• Bend your knees, keeping your back straight

• Bend at your waist and lift quickly

• A and B

• A and C

A planogram is set right to left.

• True

• False

_____... is your Direct Supervisor.

• The Store Manager

• The WSM

• The Team Lead

• The Customer

• None of the above

If you are injured on location you should...

• Tell the Store Manager

• Tell the Team Lead

• Tell other Team Members

• Keep working

A weapon is allowed if you abide by the following:It will be used only for protection.It must remain concealed at all times.

• True

• False

If the Client asks you to complete a task, you should...

• Do it without hesitation

• Ask "Why?"

• Suggest "Let's get with the Team Lead so we are all on the same page."

• Ignore the Client

NOP means...

• Not Overstock Product

• Not On Planogram

• Not On Placement

• None of the above

At Walgreens, Shelf 1 is located at the ____ .

• Top

• Bottom

• Middle

Which of the following set of terms is synonymous?

• Mylar, Price Point, Label, Tag

• Fixture, Rack, Expense

• Planogram, Schematic

• Side Wing, Power Wing, Wing Panel

• All of the above

Please choose the best answer.A peg stopper is...

• A device that holds the product on the peg.

• A device that holds the peg onto the gondola.

• Another term for security peg.

• A device used to keep products at the front of a peg.

• None of the above

If you are unable to come in for a scheduled assignment you should...

• Call another team member and let him/her tell the Team Lead.

• Call a Field Supervisor

• Call the location and tell the Store Manager

• Do nothing, but make sure you are on time for your next scheduled shift

• Send an email to Convergence Marketing

Where is a base deck located?

• At the base of a wing panel

• At the base of a promo table

• At the base of a gondola section

• At the base of an end stand / end cap fixture

• C and D

All mylar holders are replaced.

• True

• False

When a mistake is recognized you should...

• Fix it immediately

• Tell your Team Lead

• Tell other team members

• Tell the Client

• Do nothing

When the Client approaches you, you should...

• Say anything so you can get back to work

• Direct the Client to the Team Lead in every instance

• Ignore the Client

• Take time for "public relations"

Missing fixtures/expense items are...

• Circled on the planogram before handing it back to the Team Lead

• Highlighted on the planogram before handing it back to the Team Lead

• Hand written on the back of the planogram before handing it to the Team Lead

• Not noted on the planogram before handing it back to the Team Lead

Dress code includes the following...

• Black pants, any polo shirt, comfortable shoes

• Khaki pants, any shirt, tennis shoes, sunglasses if desired

• Black jeans, solid dark-colored polo shirt, any shoes

• Black pants (no denim!), a solid dark-colored polo shirt, close-toed shoes

• There is no dress code

You can use totes when backfilling because you can move alot of products at once

• True

• False

A planogram is given back to the Team Lead...

• At the end of your shift

• After the planogram has been "signed off" by the Shift Manager

• After the planogram is complete and you are ready for a new task

• All of the above

• A and C

Missing mylars are...

• Circled on the planogram before taking it back to the Team Lead

• Highlighted on the planogram before handing it back to the Team Lead

• Hand written on the back of the planogram before handing back to the Team Lead

• Not noted on the planogram before handing it back to the Team Lead

What is a gondola? (100 characters maximum)