Merchandising 101
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Merchandisers must pass test to be eligible for WG assignments
- 1.What is a gondola? (100 characters maximum)
- 2.Safety is not a concern.
- A.
True
- B.
False
- 3.At Walgreens, Shelf 1 is located at the ____ .
- A.
Top
- B.
Bottom
- C.
Middle
- 4.A planogram is set right to left.
- A.
True
- B.
False
- 5.Which of the following set of terms is synonymous?
- A.
Mylar, Price Point, Label, Tag
- B.
Fixture, Rack, Expense
- C.
Planogram, Schematic
- D.
Side Wing, Power Wing, Wing Panel
- E.
All of the above
- 6.Boxes do not have to be flattened before placing in the baler.
- A.
True
- B.
False
- 7.Your actions reflect the image of Convergence Marketing, the Client as a whole, and the store location.
- A.
True
- B.
False
- 8.Personal hygiene is not a part of the dress code.
- A.
True
- B.
False
- 9.When a mistake is recognized you should...
- A.
Fix it immediately
- B.
Tell your Team Lead
- C.
Tell other team members
- D.
Tell the Client
- E.
Do nothing
- 10.If you are injured on location you should...
- A.
Tell the Store Manager
- B.
Tell the Team Lead
- C.
Tell other Team Members
- D.
Keep working
- 11.If you are unable to come in for a scheduled assignment you should...
- A.
Call another team member and let him/her tell the Team Lead.
- B.
Call a Field Supervisor
- C.
Call the location and tell the Store Manager
- D.
Do nothing, but make sure you are on time for your next scheduled shift
- E.
Send an email to Convergence Marketing
- 12.When lifting a heavy object is required you should...
- A.
Ask for help if you need it
- B.
Bend your knees, keeping your back straight
- C.
Bend at your waist and lift quickly
- D.
A and B
- E.
A and C
- 13.When the Client approaches you, you should...
- A.
Say anything so you can get back to work
- B.
Direct the Client to the Team Lead in every instance
- C.
Ignore the Client
- D.
Take time for "public relations"
- 14.Which of the following are safety precautions?
- A.
Clean up spills immediately
- B.
Don't stack totes more than five high
- C.
Keep your work area free of debris and clutter
- D.
Be aware of your surroundings
- E.
All of the above
- 15.Which of the following are not tolerable?
- A.
Harassment of any kind
- B.
Foul language
- C.
Theft
- D.
Use / posession of alcohol and illegal drugs
- E.
All of the above
- 16.A weapon is allowed if you abide by the following:It will be used only for protection.It must remain concealed at all times.
- A.
True
- B.
False
- 17.You must sign in before you begin working.
- A.
True
- B.
False
- 18.You must report your time...
- A.
Daily
- B.
Weekly
- C.
The last day of the project
- D.
Someone in the office reports your time
- 19.Which of the following are considered merchandising responsibilities?
- A.
Cleaning, dusting, sweeping
- B.
Setting planograms, installing fixtures, installing signage
- C.
Building / tearing down displays
- D.
Reporting accurate information
- E.
All of the above
- 20.Where is a base deck located?
- A.
At the base of a wing panel
- B.
At the base of a promo table
- C.
At the base of a gondola section
- D.
At the base of an end stand / end cap fixture
- E.
C and D
- 21.Please choose the best answer.A peg stopper is...
- A.
A device that holds the product on the peg.
- B.
A device that holds the peg onto the gondola.
- C.
Another term for security peg.
- D.
A device used to keep products at the front of a peg.
- E.
None of the above
- 22.Dress code includes the following...
- A.
Black pants, any polo shirt, comfortable shoes
- B.
Khaki pants, any shirt, tennis shoes, sunglasses if desired
- C.
Black jeans, solid dark-colored polo shirt, any shoes
- D.
Black pants (no denim!), a solid dark-colored polo shirt, close-toed shoes
- E.
There is no dress code
- 23.If the Client asks you to complete a task, you should...
- A.
Do it without hesitation
- B.
Ask "Why?"
- C.
Suggest "Let's get with the Team Lead so we are all on the same page."
- D.
Ignore the Client
- 24.You can use totes when backfilling because you can move alot of products at once
- A.
True
- B.
False
- 25.Boxes must be labeled either Overstock or NOP
- A.
True
- B.
False
- 26.NOP means...
- A.
Not Overstock Product
- B.
Not On Planogram
- C.
Not On Placement
- D.
None of the above
- 27.All mylar holders are replaced.
- A.
True
- B.
False
- 28.Missing mylars are...
- A.
Circled on the planogram before taking it back to the Team Lead
- B.
Highlighted on the planogram before handing it back to the Team Lead
- C.
Hand written on the back of the planogram before handing back to the Team Lead
- D.
Not noted on the planogram before handing it back to the Team Lead
- 29.Missing fixtures/expense items are...
- A.
Circled on the planogram before handing it back to the Team Lead
- B.
Highlighted on the planogram before handing it back to the Team Lead
- C.
Hand written on the back of the planogram before handing it to the Team Lead
- D.
Not noted on the planogram before handing it back to the Team Lead
- 30.A planogram is given back to the Team Lead...
- A.
At the end of your shift
- B.
After the planogram has been "signed off" by the Shift Manager
- C.
After the planogram is complete and you are ready for a new task
- D.
All of the above
- E.
A and C
- 31.A planogram is complete when...
- A.
All shelves are clean, at the correct height and mylared, with missing mylars noted on the planogram
- B.
All pegs are spaced correctly and mylared, with missing mylars circled on the planogram
- C.
All expense items are correctly placed, with missing items circled on the planogram
- D.
All NOP and Overstock have been taken to the designated area and work area is clean
- E.
All of the above
- 32._____... is your Direct Supervisor.
- A.
The Store Manager
- B.
The WSM
- C.
The Team Lead
- D.
The Customer
- E.
None of the above
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