Merchandising 101

32 Questions | Total Attempts: 100

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Merchandising 101

Merchandisers must pass test to be eligible for WG assignments


Questions and Answers
  • 1. 
    What is a gondola? (100 characters maximum)
  • 2. 
    Safety is not a concern.
    • A. 

      True

    • B. 

      False

  • 3. 
    At Walgreens, Shelf 1 is located at the ____ .
    • A. 

      Top

    • B. 

      Bottom

    • C. 

      Middle

  • 4. 
    A planogram is set right to left.
    • A. 

      True

    • B. 

      False

  • 5. 
    Which of the following set of terms is synonymous?
    • A. 

      Mylar, Price Point, Label, Tag

    • B. 

      Fixture, Rack, Expense

    • C. 

      Planogram, Schematic

    • D. 

      Side Wing, Power Wing, Wing Panel

    • E. 

      All of the above

  • 6. 
    Boxes do not have to be flattened before placing in the baler.
    • A. 

      True

    • B. 

      False

  • 7. 
    Your actions reflect the image of Convergence Marketing, the Client as a whole, and the store location.
    • A. 

      True

    • B. 

      False

  • 8. 
    Personal hygiene is not a part of the dress code.
    • A. 

      True

    • B. 

      False

  • 9. 
    When a mistake is recognized you should...
    • A. 

      Fix it immediately

    • B. 

      Tell your Team Lead

    • C. 

      Tell other team members

    • D. 

      Tell the Client

    • E. 

      Do nothing

  • 10. 
    If you are injured on location you should...
    • A. 

      Tell the Store Manager

    • B. 

      Tell the Team Lead

    • C. 

      Tell other Team Members

    • D. 

      Keep working

  • 11. 
    If you are unable to come in for a scheduled assignment you should...
    • A. 

      Call another team member and let him/her tell the Team Lead.

    • B. 

      Call a Field Supervisor

    • C. 

      Call the location and tell the Store Manager

    • D. 

      Do nothing, but make sure you are on time for your next scheduled shift

    • E. 

      Send an email to Convergence Marketing

  • 12. 
    When lifting a heavy object is required you should...
    • A. 

      Ask for help if you need it

    • B. 

      Bend your knees, keeping your back straight

    • C. 

      Bend at your waist and lift quickly

    • D. 

      A and B

    • E. 

      A and C

  • 13. 
    When the Client approaches you, you should...
    • A. 

      Say anything so you can get back to work

    • B. 

      Direct the Client to the Team Lead in every instance

    • C. 

      Ignore the Client

    • D. 

      Take time for "public relations"

  • 14. 
    Which of the following are safety precautions?
    • A. 

      Clean up spills immediately

    • B. 

      Don't stack totes more than five high

    • C. 

      Keep your work area free of debris and clutter

    • D. 

      Be aware of your surroundings

    • E. 

      All of the above

  • 15. 
    Which of the following are not tolerable?
    • A. 

      Harassment of any kind

    • B. 

      Foul language

    • C. 

      Theft

    • D. 

      Use / posession of alcohol and illegal drugs

    • E. 

      All of the above

  • 16. 
    A weapon is allowed if you abide by the following:It will be used only for protection.It must remain concealed at all times.
    • A. 

      True

    • B. 

      False

  • 17. 
    You must sign in before you begin working.
    • A. 

      True

    • B. 

      False

  • 18. 
    You must report your time...
    • A. 

      Daily

    • B. 

      Weekly

    • C. 

      The last day of the project

    • D. 

      Someone in the office reports your time

  • 19. 
    Which of the following are considered merchandising responsibilities?
    • A. 

      Cleaning, dusting, sweeping

    • B. 

      Setting planograms, installing fixtures, installing signage

    • C. 

      Building / tearing down displays

    • D. 

      Reporting accurate information

    • E. 

      All of the above

  • 20. 
    Where is a base deck located?
    • A. 

      At the base of a wing panel

    • B. 

      At the base of a promo table

    • C. 

      At the base of a gondola section

    • D. 

      At the base of an end stand / end cap fixture

    • E. 

      C and D

  • 21. 
    Please choose the best answer.A peg stopper is...
    • A. 

      A device that holds the product on the peg.

    • B. 

      A device that holds the peg onto the gondola.

    • C. 

      Another term for security peg.

    • D. 

      A device used to keep products at the front of a peg.

    • E. 

      None of the above

  • 22. 
    Dress code includes the following...
    • A. 

      Black pants, any polo shirt, comfortable shoes

    • B. 

      Khaki pants, any shirt, tennis shoes, sunglasses if desired

    • C. 

      Black jeans, solid dark-colored polo shirt, any shoes

    • D. 

      Black pants (no denim!), a solid dark-colored polo shirt, close-toed shoes

    • E. 

      There is no dress code

  • 23. 
    If the Client asks you to complete a task, you should...
    • A. 

      Do it without hesitation

    • B. 

      Ask "Why?"

    • C. 

      Suggest "Let's get with the Team Lead so we are all on the same page."

    • D. 

      Ignore the Client

  • 24. 
    You can use totes when backfilling because you can move alot of products at once
    • A. 

      True

    • B. 

      False

  • 25. 
    Boxes must be labeled either Overstock or NOP
    • A. 

      True

    • B. 

      False

  • 26. 
    NOP means...
    • A. 

      Not Overstock Product

    • B. 

      Not On Planogram

    • C. 

      Not On Placement

    • D. 

      None of the above

  • 27. 
    All mylar holders are replaced.
    • A. 

      True

    • B. 

      False

  • 28. 
    Missing mylars are...
    • A. 

      Circled on the planogram before taking it back to the Team Lead

    • B. 

      Highlighted on the planogram before handing it back to the Team Lead

    • C. 

      Hand written on the back of the planogram before handing back to the Team Lead

    • D. 

      Not noted on the planogram before handing it back to the Team Lead

  • 29. 
    Missing fixtures/expense items are...
    • A. 

      Circled on the planogram before handing it back to the Team Lead

    • B. 

      Highlighted on the planogram before handing it back to the Team Lead

    • C. 

      Hand written on the back of the planogram before handing it to the Team Lead

    • D. 

      Not noted on the planogram before handing it back to the Team Lead

  • 30. 
    A planogram is given back to the Team Lead...
    • A. 

      At the end of your shift

    • B. 

      After the planogram has been "signed off" by the Shift Manager

    • C. 

      After the planogram is complete and you are ready for a new task

    • D. 

      All of the above

    • E. 

      A and C

  • 31. 
    A planogram is complete when...
    • A. 

      All shelves are clean, at the correct height and mylared, with missing mylars noted on the planogram

    • B. 

      All pegs are spaced correctly and mylared, with missing mylars circled on the planogram

    • C. 

      All expense items are correctly placed, with missing items circled on the planogram

    • D. 

      All NOP and Overstock have been taken to the designated area and work area is clean

    • E. 

      All of the above

  • 32. 
    _____... is your Direct Supervisor.
    • A. 

      The Store Manager

    • B. 

      The WSM

    • C. 

      The Team Lead

    • D. 

      The Customer

    • E. 

      None of the above