Mendiagnosis Permasalahan PC Dan Periperal

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| By Osmeli
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Mendiagnosis Permasalahan PC Dan Periperal - Quiz

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Questions and Answers
  • 1. 

    Beberapa hal yang berhubungan dengan kesalahan yang terjadi selama proses POST adalah, kecuali ....

    • A.

      Power On self test

    • B.

      Basic system error

    • C.

      Extended system error

    • D.

      Display error

    • E.

      Memory error

    Correct Answer
    A. Power On self test
    Explanation
    The correct answer is "Power On self test." The Power On self test (POST) is a diagnostic process that a computer goes through when it is first turned on. It checks the hardware components of the computer to ensure that they are functioning properly. Therefore, it is not related to any errors that may occur during the POST process. The other options, such as basic system error, extended system error, display error, and memory error, are all examples of errors that may occur during the POST process.

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  • 2. 

    Dalam Kode AWARD BIOS jika computer mengeluarkan suara 1 beep panjang dan 3 beep pendek adalah peringatan kesalahan pada bagian . .

    • A.

      Kerusakan pada bagian VGA

    • B.

      Problem di memori

    • C.

      Kerusakan di modul DRAM parity

    • D.

      Kerusakan pada power supply

    • E.

      Kerusakan pada BIOS

    Correct Answer
    A. Kerusakan pada bagian VGA
    Explanation
    The correct answer is "kerusakan pada bagian VGA." In an AWARD BIOS, if the computer emits 1 long beep and 3 short beeps, it indicates an error related to the VGA (Video Graphics Array) component. This means that there is likely a problem with the VGA card or the connection between the VGA card and the motherboard.

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  • 3. 

    Urutan langkah-langkah dalam menyelesaikan permasalahan komputer yang benar adalah.

    • A.

      Mengidentifikasi masalah – menganalisis masalah – mengklasifikasikan masalah – menentukan hipotesis awal penyebab masalah – mengisolasi permasalahan – tindakan perbaikan1

    • B.

      Mengidentifikasi masalah – mengklasifikasikan masalah – menganalisis masalah – menentukan hipotesis awal penyebab masalah – mengisolasi permasalahan – tindakan perbaikan

    • C.

      Menentukan hipotesis awal penyebab masalah – menganalisis masalah – mengklasifikasikan masalah – Mengidentifikasi masalah – mengisolasi permasalahan – tindakan perbaikan

    • D.

      Menganalisis masalah – Menentukan hipotesis awal penyebab masalah – mengklasifikasikan masalah – Mengidentifikasi masalah – mengisolasi permasalahan – tindakan perbaikan

    • E.

      TIDAK ADA JAWABAN

    Correct Answer
    A. Mengidentifikasi masalah – menganalisis masalah – mengklasifikasikan masalah – menentukan hipotesis awal penyebab masalah – mengisolasi permasalahan – tindakan perbaikan1
    Explanation
    The correct answer is the sequence of steps in solving computer problems is to identify the problem, analyze the problem, classify the problem, determine the initial hypothesis of the problem cause, isolate the problem, and take corrective action.

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  • 4. 

    Dalam Kode AMI BIOS jika computer mengeluarkan suara 5 beep pendek adalah peringatan

    • A.

      BIOS gagal mengakses memori

    • B.

      VIDEO mode error

    • C.

      Cache memori error

    • D.

      VGA rusak

    • E.

      Motherboard tidak dapat menjalankan prosessor

    Correct Answer
    E. Motherboard tidak dapat menjalankan prosessor
    Explanation
    The given correct answer states that if a computer emits 5 short beeps in the AMI BIOS code, it is a warning sign that the motherboard is unable to run the processor. This means that there is an issue with the motherboard's ability to properly communicate with or power the processor, which can prevent the computer from functioning correctly.

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  • 5. 

    Mengidentifikasi permasalahan yang terjadi pada permasalahan komputer dapat dilakukan melalui ....

    • A.

      BIOS

    • B.

      Disk defragmenter

    • C.

      Scanddisk

    • D.

      Post

    • E.

      Kernel

    Correct Answer
    C. Scanddisk
    Explanation
    Scanddisk is a utility program that can be used to identify and fix errors on a computer's hard drive. It scans the disk for any bad sectors or corrupted files and repairs them if possible. By running scanddisk, users can identify and resolve issues that may be causing problems with the computer's performance or functionality. This makes it a useful tool for troubleshooting and resolving computer issues.

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  • 6. 

    Kerusakan pada system operasi, mungkin file windows explorer rusak ,hilang ,terkena virus,berganti nama,atau berpindah folder adalah gejala

    • A.

      Kesalahan pada VGA

    • B.

      Prosedur shutdown berhenti sebelum komputer benar-benar mati

    • C.

      Kinerja booting berlangsung dengan lambat

    • D.

      Keyboard bermasalah

    • E.

      Start menu tidak dapat dijalankan

    Correct Answer
    E. Start menu tidak dapat dijalankan
    Explanation
    The given answer, "start menu tidak dapat dijalankan" (start menu cannot be executed), is a possible explanation for the symptoms mentioned in the question. The symptoms include damage to the operating system, issues with the VGA, improper shutdown procedure, slow booting performance, and keyboard problems. In this context, the inability to open the start menu can be a common symptom of a malfunctioning or corrupted operating system.

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  • 7. 

    Shortcut terhapus dan file program aplikasi rusak,expire,hilang,terkena virus ,berganti nama atau berpindah folder adalah gejala…

    • A.

      Program tidak dapat dijalankan 

    • B.

      Program tidak ada di start menu, desktop

    • C.

      Kinerja program lambat

    • D.

      Program selalu meminta CD

    • E.

      Program selalu meminta DVD

    Correct Answer
    B. Program tidak ada di start menu, desktop
    Explanation
    The given answer suggests that one of the symptoms of a shortcut being deleted and the application program being damaged, expired, lost, infected by a virus, renamed, or moved to another folder is that the program will not be present in the start menu or on the desktop. This means that the user will not be able to easily access and launch the program from these common locations.

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  • 8. 

    Masalah pada perangkat keras dikelompokkan menjadi 2, yaitu ....

    • A.

      Input dan Output

    • B.

      Hardware dan software

    • C.

      Internal dan Eksternal

    • D.

      Eksternal dan hardware

    • E.

      Semua benar

    Correct Answer
    C. Internal dan Eksternal
    Explanation
    The correct answer is "Internal dan Eksternal". This is because the question is asking about the classification of hardware problems, and internal and external are two common categories for hardware issues. Internal hardware problems refer to issues within the computer system itself, such as a faulty motherboard or a malfunctioning processor. External hardware problems, on the other hand, are related to peripherals or devices connected to the computer, such as a faulty keyboard or a malfunctioning printer. Therefore, the answer "Internal dan Eksternal" accurately represents the two categories of hardware problems.

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  • 9. 

    Masalah pada perangkat lunak diklasifikasikan menjadi 3, yaitu..

    • A.

      Program aplikasi, DBMS, program pengolahan kata

    • B.

      BIOS, sistem operasi dan sistem aplikasi

    • C.

      Hardware, software, brainware

    • D.

      ALU, control unit, memory 

    • E.

      POST, BIOS, kernel

    Correct Answer
    B. BIOS, sistem operasi dan sistem aplikasi
    Explanation
    The correct answer is BIOS, sistem operasi dan sistem aplikasi. This answer is correct because it lists three different classifications of software problems: BIOS, which refers to the Basic Input/Output System that controls the hardware initialization process; sistem operasi, which refers to the operating system that manages computer hardware and software resources; and sistem aplikasi, which refers to application software that performs specific tasks or functions.

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  • 10. 

    Beberapa pesan teks BIOS yang sering muncul adalah...

    • A.

      1xx

    • B.

      301

    • C.

      Beep pendek berulang-ulang

    • D.

      2xx

    • E.

      HDD not instal

    Correct Answer
    C. Beep pendek berulang-ulang
    Explanation
    The correct answer is "beep pendek berulang-ulang". This is because the given options are all related to common BIOS error messages, and the "beep pendek berulang-ulang" option specifically refers to a series of short beeps that are repeated. These beeps are a common way for the BIOS to indicate an error or problem during the boot process.

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  • 11. 

    Kombinasi tombol untuk melakukan soft reset adalah...

    • A.

      Shift + alt + del

    • B.

      Shift + ctrl +del

    • C.

      Ctrl + alt + del

    • D.

      Ctrl + del + ins

    • E.

      Alt + ctrl + ins

    Correct Answer
    C. Ctrl + alt + del
    Explanation
    The correct answer is ctrl + alt + del. This combination of keys is commonly used to perform a soft reset on a computer. By pressing these keys simultaneously, the operating system is prompted to open the task manager, allowing users to end unresponsive applications or restart the computer if necessary.

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  • 12. 

    Tools di windows yang didapat digunakan untuk membuat partisi harddisk adalah...

    • A.

      Disk management

    • B.

      Defrag

    • C.

      Format

    • D.

      Disk cleanup

    • E.

      Scanddisk

    Correct Answer
    D. Disk cleanup
    Explanation
    The given tools are options for managing and optimizing a hard disk in Windows. However, the correct answer is "disk cleanup" because it specifically refers to a tool that helps to free up space on a hard disk by removing unnecessary files and temporary data. This tool can help improve the performance and efficiency of the hard disk by getting rid of clutter and freeing up storage space.

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  • 13. 

    Waktu dan tanggal (date/time) dapat diatur melalui menu ....

    • A.

      Programs 

    • B.

      Control panel

    • C.

      Documents

    • D.

      Run

    • E.

      Accessories

    Correct Answer
    B. Control panel
    Explanation
    The correct answer is "control panel" because it is a menu option that allows users to adjust various settings on their computer, including the date and time. The control panel provides a centralized location for managing system preferences and configurations, making it the most appropriate choice for adjusting the date and time settings.

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  • 14. 

    Suara yang dikeluarkan pada saat proses pembacaan/pendeteksian peralatan dalam proses POST disebut dengan istilah ...

    • A.

      Clock

    • B.

      Nada

    • C.

      Error

    • D.

      Sound

    • E.

      Beep

    Correct Answer
    E. Beep
    Explanation
    During the process of Power-On Self Test (POST), the system emits a sound to indicate the successful detection or initialization of hardware components. This sound is commonly referred to as a "beep." It serves as an audible feedback to inform the user or technician that the system is functioning properly. Therefore, the correct answer for the given question is "beep."

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  • 15. 

    Jika komputer pada saat POST mengeluarkan bunyi 1 beep panjang dan 3 beep pendek, berarti ...

    • A.

      Kerusakan di modul DRAM parity

    • B.

      Kerusakan di bagian VGA

    • C.

      Problem di memori

    • D.

      PC dalam keadaan baik

    • E.

      Kerusakan di modul memori atau memori video

    Correct Answer
    B. Kerusakan di bagian VGA
    Explanation
    The correct answer is "kerusakan di bagian VGA" which means "damage to the VGA section". This is indicated by the computer producing 1 long beep and 3 short beeps during the POST (Power-On Self-Test) process. This beep code is commonly associated with a VGA (Video Graphics Array) error, suggesting that there may be a problem with the VGA card or its connection.

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  • 16. 

    File program aplikasi rusak ,file ada yang hilang,terkena virus,berganti nama atau berpindah folder adalah gejala…

    • A.

      Program selalu meminta CD

    • B.

      Kinerja program lambat

    • C.

      Fungsi-fungsi menu tidak dapat dijalankan

    • D.

      Program menu tidak dapat dijalankan

    • E.

      Program tidak dapat dijalankan

    Correct Answer
    D. Program menu tidak dapat dijalankan
    Explanation
    The given answer states that the symptom "program menu tidak dapat dijalankan" (program menu cannot be run) is an indication of a damaged application program file. This means that there may be an issue with the program's files such as missing files, virus infection, file name changes, or files being moved to a different folder. As a result, the program menu cannot be accessed or run properly.

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  • 17. 

    Hubungan antara VGA card dan monitor bermasalah,VGA card bermasalah,monitor bermasalah adalah gejala…

    • A.

      Monitor tidak dapat menampilkan gambar

    • B.

      Monitor menampilkan resolusi dan warna tidak optimal 

    • C.

      Mouse tidak bekerja 

    • D.

      Keyboard tidak bekerja

    • E.

      Motherboard bermasalah

    Correct Answer
    A. Monitor tidak dapat menampilkan gambar
    Explanation
    The correct answer is "monitor tidak dapat menampilkan gambar." This is because the question states that there is a problem with the relationship between the VGA card and the monitor. If the monitor is unable to display any image, it indicates that there is an issue with the monitor itself. The other options, such as the VGA card, resolution and color display, mouse and keyboard functionality, and motherboard problems, do not directly relate to the inability of the monitor to display an image.

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  • 18. 

    Mencetak tidak sesuai dengan yang diinginkan,misal berulang-ulang ,hal tidak sesuai,dll adalah diagnosa pesan…

    • A.

      Printer tidak dapat dilaksanakan

    • B.

      Setting printer belum selesai

    • C.

      Disk atau DVD room tidak terdeteksi

    • D.

      Print priview pada program aplikasi rusak

    • E.

      Monitor tidak dapat menampilkan setting printer

    Correct Answer
    B. Setting printer belum selesai
    Explanation
    The correct answer is "setting printer belum selesai". This means that the printer settings have not been completed, which is causing the printing to be incorrect or not as desired.

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  • 19. 

    Tidak dapat booting,kinerja windows berlangsung lambat,start menu tidak dapat dijalankan adalah permasalahan pada komponen...

    • A.

      BIOS program

    • B.

      Program aplikasi

    • C.

      System operasi

    • D.

      Motherboard bermasalah

    • E.

      Start bermasalah 

    Correct Answer
    A. BIOS program
    Explanation
    The given correct answer, "BIOS program," suggests that the issue of not being able to boot, slow performance of Windows, and inability to run the start menu could be related to a problem with the BIOS (Basic Input/Output System) program. The BIOS program is responsible for initializing and controlling the hardware components of a computer during the booting process. If there is a problem with the BIOS program, it can affect the overall functionality of the system, leading to the mentioned issues.

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  • 20. 

    CPU mati,gambar kacau,setting tidak maksimal,tidak dapat mengakses program tertentu,akses grafik lambat adalah gejala permasalahan…

    • A.

      Port USB

    • B.

      Port game

    • C.

      Port serial

    • D.

      VGA card

    • E.

      Sound card

    Correct Answer
    D. VGA card
    Explanation
    The given symptoms, such as a distorted image, inability to access certain programs, and slow graphics, suggest a problem with the VGA card. The VGA card is responsible for rendering graphics on the computer's monitor. If it is not functioning properly or if there is an issue with the connection, it can result in the mentioned symptoms. Therefore, the VGA card is the most likely cause of the problem.

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  • 21. 

    Tidak terdeksi BIOS,tidak dapat booting,tidak dapat melakukan identifikasi hardware dan POST adalah gejala permasalahan…

    • A.

      Harddisk

    • B.

      Disk drive

    • C.

      Port usb

    • D.

      Port game

    • E.

      Chip bios

    Correct Answer
    A. Harddisk
    Explanation
    The given symptoms of not being able to detect BIOS, unable to boot, unable to identify hardware, and no POST indicate a problem with the hard disk. This is because the hard disk is responsible for storing the operating system and other data required for the computer to boot and function properly. If the hard disk is not functioning or not connected properly, it can lead to these symptoms.

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  • 22. 

    Jika diagnosa peringatan adalah instalasi fisik hard disk,setting device,prioritas boot pada CMOS setup bermasalah,dan kerusakan pada system operasi ,file system operasi rusak,hilang,terkena virus,berganti nama,atau berpindah folder adalah gejala…

    • A.

      Kinerja booting sampai ke windows berlangsung lambat

    • B.

      Start menu tidak dapat dijalankan

    • C.

      Booting berhenti setelah berhasil melaksanakan POST

    • D.

      Windows explorer tidak dapat dijalankan

    • E.

      Kerusakan pada RAM

    Correct Answer
    C. Booting berhenti setelah berhasil melaksanakan POST
    Explanation
    The given answer suggests that if the symptoms include slow booting to Windows, inability to run the Start menu, booting stopping after successful POST, inability to run Windows Explorer, and damage to RAM, then the issue might be that the booting process stops after successfully completing the Power-On Self-Test (POST).

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  • 23. 

    Jika computer anda cepat panas atau hang,kinerja computer lambat,tidak dapat shutdown,computer selalu meminta setup CMOS,dan CPU mati merupakan gejala permasalahan…

    • A.

      Motherboard

    • B.

      Monitor

    • C.

      VGA card

    • D.

      Port serial

    • E.

      Port paralel (LPT)

    Correct Answer
    A. Motherboard
    Explanation
    The given symptoms such as the computer overheating, hanging, slow performance, inability to shutdown, constant request for CMOS setup, and CPU turning off are all indicative of a problem with the motherboard. The motherboard is the main circuit board that connects all the components of a computer together, and if it is faulty or malfunctioning, it can cause various issues with the computer's performance and functionality.

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  • 24. 

    Permasalahan hard ware secara external yaitu permasalahan yang muncul pada komponen system computer yang terpasang di luar computer dan berfungsi sebagai fasilitas pelengkap computer,di antaranya adalah…

    • A.

      Ram, harddisk, CPU

    • B.

      Printer, RAM, TV tuner eksternal

    • C.

      Plotter, harddisk, model eksternal

    • D.

      Printer, tv tuner eksternal, modem eksternal

    • E.

      ROM, CPU, Power supplay

    Correct Answer
    D. Printer, tv tuner eksternal, modem eksternal
    Explanation
    The correct answer is printer, tv tuner eksternal, modem eksternal. This is because these components (printer, tv tuner, modem) are external hardware components that are connected to the computer system to provide additional functionalities. RAM, harddisk, CPU, plotter, model eksternal, ROM, and power supply are not mentioned in the question and are therefore not relevant to the explanation.

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  • 25. 

    Jika CPU mati,memori yang terbaca pada saat POST tidak sesuai,dan akses program lambat merupakan gejala permasalahan…

    • A.

      Sound card

    • B.

      Chip bios

    • C.

      RAM

    • D.

      Harddisk

    • E.

      Disk drive

    Correct Answer
    C. RAM
    Explanation
    If the CPU is not functioning properly, it can cause issues such as incorrect memory readings during POST and slow program access. This suggests that the problem lies with the RAM.

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  • 26. 

    Masalah pada perangkat lunak di klasifikasikan menjadi 3 yaitu…

    • A.

      Perangkat lunak, BIOS, system operasi, program aplikasi

    • B.

      System operasi, printer, CPU

    • C.

      Program aplikasi, perangkat lunak, BIOS, SCSI

    • D.

      SATA, IDE, SCSI

    • E.

      Perangkat lunak, BIOS, SATA, IDE

    Correct Answer
    A. Perangkat lunak, BIOS, system operasi, program aplikasi
    Explanation
    The correct answer is "Perangkat lunak, BIOS, system operasi, program aplikasi." This answer correctly identifies the different classifications of software problems. Perangkat lunak refers to software in general, BIOS is the basic input/output system that controls hardware functions, system operasi is the operating system that manages computer resources, and program aplikasi refers to application software that performs specific tasks.

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  • 27. 

    Sebutkan 3 jenis diagnosis computer...

    • A.

      BIOS, pengecekan motherboard, pengecekan power supplay

    • B.

      Pada saat booting, BIOS, pengecekan power supply

    • C.

      POST pada saat booting, BIOS

    • D.

      POST, diagnosis umum, diagnosis mencari dan memecahka masalah

    • E.

      POST, diagnosis umum, BIOS

    Correct Answer
    D. POST, diagnosis umum, diagnosis mencari dan memecahka masalah
    Explanation
    The correct answer includes three types of computer diagnosis: POST, diagnosis umum (general diagnosis), and diagnosis mencari dan memecahka masalah (diagnosis to find and solve problems). These types of diagnosis are commonly used during the booting process and troubleshooting to identify and resolve any issues with the computer's hardware or software.

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  • 28. 

    System menampilkan direktori disket yang tidak sesuai,system tidak dapat membaca dari semua drive,salah sewaktu pembacaan disket yang ditulis pada PC yang lain adalah kerusakan pada…

    • A.

      Harddisk

    • B.

      Motherboard 

    • C.

      Floppy disk drive

    • D.

      DVD room

    • E.

      DVD drive

    Correct Answer
    C. Floppy disk drive
    Explanation
    The correct answer is "floppy disk drive". The given statement suggests that the system is displaying incorrect directories of the floppy disk. Additionally, it states that the system is unable to read from all drives, indicating a problem with the floppy disk drive. This implies that there may be a malfunction or damage to the floppy disk drive, causing it to not function properly. Therefore, the correct answer is "floppy disk drive".

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  • 29. 

    Pesan apa yang di berikan computer pada pengguna jika ada problem atau kerusakan pada disk drive…

    • A.

      Bunyi beep 3x panjang

    • B.

      Bunyi beep1x pendek, 2x panjang

    • C.

      Pesan tampilan kode 6xx (601) atau pesan disk drive error pada proses POST

    • D.

      Pesan tampilan kode 4xx (401) atau pesan disk drive pada proses POST

    • E.

      Tampilan pada layar monitor

    Correct Answer
    C. Pesan tampilan kode 6xx (601) atau pesan disk drive error pada proses POST
    Explanation
    When there is a problem or damage to the disk drive, the computer will display a message with a code starting with "6xx" (specifically "601") or a message indicating a disk drive error during the POST (Power-On Self-Test) process. This message serves as an indication to the user that there is an issue with the disk drive.

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  • 30. 

    Diagnosa mencari dan memecahkan kerusakan meliputi 3 kategori yaitu…

    • A.

      Software, hardware, brainware

    • B.

      Hardware, software, POST

    • C.

      Software, system lockup, hardware

    • D.

      Software, system lockup, brainware

    • E.

      Software, system lockup, configuration error code

    Correct Answer
    B. Hardware, software, POST
    Explanation
    The correct answer is hardware, software, POST. This is because when diagnosing and troubleshooting problems, it is important to consider all three categories: hardware, software, and POST (Power-On Self-Test). Hardware refers to any physical components of a system that may be causing issues, such as faulty cables or malfunctioning devices. Software refers to any programs or applications that may be causing errors or crashes. POST is the initial diagnostic test that a computer performs when it is powered on, checking if all hardware components are functioning properly. Considering all three categories ensures a comprehensive approach to diagnosing and solving problems.

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