You turn on your computer and your computer says that no OS is found. What does this usually mean?

Your hard drive just died and the BOIS cannot find the BOOT partition

You have a floppy in the A drive

You have a bootable CD in the CD drive

You go to print and you don’t see any of your printers. What could be the cause that all of your printers disappeared?

The Print Spooler Service is stopped

All of the printers are turned off due to a long holiday

The Print Spooler Service is stopped

Your network cable is unplugged

Bi-Directional Printing is turned off

If you installed a program on your D partition and you wanted to change that partition's drive letter to E, what do you think would happen?

The program would stop working since the drive letter changed

Nothing, The computer is smart enough to change all the pointers to the new drive letter

The program would stop working since the drive letter changed

What is true about File Shares?

Windows XP can only have 10 users connect to a sinlge file share

You right click a folder to setup a file share

To access a file share the path is \\servername\sharename

You can assign permissions to limit user access

Windows XP can only have 10 users connect to a sinlge file share

You right click a folder to setup a file share

To access a file share the path is \\servername\sharename

You can assign permissions to limit user access

What is the purpose of Task Manager?

Stop a non responding application

Check which process is taking up all of your resources

Stop a non responding application

Check which process is taking up all of your resources

To keep your computer in good condition, what can you do?

Have a Spyware software scanner installed

Which items are true regarding Temp Internet Files and cookies?

They are used to speed up webpages that you have visited before

They stay on your computer and can fill up your hard drive unless you delete them

Cookies are used to remember settings that you selected like shopping carts etc.

They are used to speed up webpages that you have visited before

They stay on your computer and can fill up your hard drive unless you delete them

Cookies are used to remember settings that you selected like shopping carts etc.

Desktop Training Quiz: Trivia!

1.

You turn on your computer and your computer says that no OS is found. What does this usually mean?
- A.
  
  Your hard drive just died and the BOIS cannot find the BOOT partition
- B.
  
  You have a floppy in the A drive
- C.
  
  You have a bootable CD in the CD drive
- D.
  
  All of the above
Correct Answer
D. All of the above

Explanation
This usually means that either your hard drive has died and the BIOS cannot find the boot partition, or you have a floppy in the A drive, or you have a bootable CD in the CD drive. In any of these cases, the computer will not be able to find the operating system and will display the message "no OS found".

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2.

You go to print and you don’t see any of your printers. What could be the cause that all of your printers disappeared?
- A.
  
  All of the printers are turned off due to a long holiday
- B.
  
  The Print Spooler Service is stopped
- C.
  
  Your network cable is unplugged
- D.
  
  Bi-Directional Printing is turned off
Correct Answer
B. The Print Spooler Service is stopped

Explanation
If the Print Spooler Service is stopped, it means that the service responsible for managing print jobs on your computer has been halted. This could be due to various reasons such as a software glitch, a conflict with another program, or a manual intervention. When the Print Spooler Service is stopped, it can prevent any printers from being visible or accessible on your computer. To resolve this issue, you would need to restart the Print Spooler Service and ensure that it remains running to regain access to your printers.

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3.

You should never need to touch the registry?
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The registry is a database in Windows operating systems that stores settings and configuration information for the system and installed programs. Modifying the registry can have serious consequences and should only be done by advanced users or when specifically instructed by trusted sources. In general, regular users should avoid touching the registry to prevent accidental changes that could destabilize the system or cause software conflicts. Therefore, the statement "You should never need to touch the registry" is true.

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4.

What is stored in your user profile?
- A.
  
  My Documents
- B.
  
  Desktop
- C.
  
  Programs
- D.
  
  Drivers
Correct Answer(s)
A. My Documents
B. Desktop

Explanation
The user profile stores personal files and settings specific to an individual user. This includes folders such as "My Documents" and "Desktop" where users can save their documents and files. It also includes settings related to programs and drivers installed on the computer.

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5.

What is the shortcut for Windows Explorer?
- A.
  
  Ctrl-e
- B.
  
  Shift-e
- C.
  
  Windows-e
- D.
  
  Alt-e
Correct Answer
C. Windows-e

Explanation
The shortcut for Windows Explorer is "Windows-e" because pressing the Windows key along with the letter "e" opens up the Windows Explorer program. This shortcut allows users to quickly access and navigate through their files and folders on their computer.

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6.

If you installed a program on your D partition and you wanted to change that partition's drive letter to E, what do you think would happen?
- A.
  
  Nothing, The computer is smart enough to change all the pointers to the new drive letter
- B.
  
  The program would stop working since the drive letter changed
- C.
  
  You can't change drive letters
Correct Answer
B. The program would stop working since the drive letter changed
7.

What is true about File Shares?
- A.
  
  Windows XP can only have 10 users connect to a sinlge file share
- B.
  
  You right click a folder to setup a file share
- C.
  
  To access a file share the path is \\servername\sharename
- D.
  
  You can assign permissions to limit user access
Correct Answer(s)
A. Windows XP can only have 10 users connect to a sinlge file share
B. You right click a folder to setup a file share
C. To access a file share the path is \\servername\sharename
D. You can assign permissions to limit user access

Explanation
Windows XP can only have 10 users connect to a single file share. This means that if there are more than 10 users trying to connect to the same file share on a Windows XP system, some of them will not be able to access it. To set up a file share, you can right-click on a folder and choose the appropriate options. To access a file share, you need to provide the path in the format \\servername\sharename. Additionally, file shares allow you to assign permissions to limit user access, ensuring that only authorized users can access the shared files.

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8.

The reason we set up a local user on a workstation when we setup Universal Send to scan to the folder is that if the user that uses that workstation changes their password, the Universal Send address book entry will break. By creating a local user ensures that scanning will continue to work.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Setting up a local user on a workstation when setting up Universal Send to scan to the folder ensures that scanning will continue to work even if the user changes their password. This is because the Universal Send address book entry will break if the user's password is changed, but by creating a local user, the scanning function will still be able to access the necessary credentials and continue functioning properly.

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9.

Which ways are you able to install print drivers?
- A.
  
  Setup EXE's
- B.
  
  INF
- C.
  
  Print Server Shares
Correct Answer(s)
A. Setup EXE's
B. INF
C. Print Server Shares

Explanation
You can install print drivers using three different methods: Setup EXE's, INF files, and Print Server Shares. Setup EXE's are executable files that can be run to install the print driver. INF files, on the other hand, are information files that contain instructions for installing the driver. Print Server Shares refer to the shared printers on a print server, where you can install the print driver from the server to your computer.

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10.

What is the purpose of Task Manager?
- A.
  
  Stop a non responding application
- B.
  
  Check which process is taking up all of your resources
- C.
  
  See CPU utlization
Correct Answer(s)
A. Stop a non responding application
B. Check which process is taking up all of your resources
C. See CPU utlization

Explanation
The purpose of Task Manager is to perform multiple functions. It allows users to stop a non-responding application, which can help in resolving issues and improving system performance. It also enables users to check which process is consuming excessive resources, such as CPU or memory, helping to identify and troubleshoot any performance bottlenecks. Additionally, Task Manager provides information on CPU utilization, allowing users to monitor and manage system resources effectively.

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11.

To keep your computer in good condition, what can you do?
- A.
  
  Run a disk clean up
- B.
  
  Run a disk Defragmentation
- C.
  
  Have an Anti-Virus installed
- D.
  
  Have a Spyware software scanner installed
Correct Answer(s)
A. Run a disk clean up
B. Run a disk Defragmentation
C. Have an Anti-Virus installed
D. Have a Spyware software scanner installed

Explanation
To keep your computer in good condition, it is important to perform regular maintenance tasks. Running a disk clean up helps to remove unnecessary files and free up storage space. Running a disk defragmentation organizes fragmented data on the hard drive, improving system performance. Having an anti-virus installed protects your computer from viruses and malware that can cause damage. Having a spyware software scanner installed helps to detect and remove spyware, which can compromise your privacy and security. By doing these tasks, you can ensure that your computer runs smoothly and remains protected from potential threats.

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12.

Which items are true regarding Temp Internet Files and cookies?
- A.
  
  They are used to speed up webpages that you have visited before
- B.
  
  They stay on your computer and can fill up your hard drive unless you delete them
- C.
  
  Cookies are used to remember settings that you selected like shopping carts etc.
Correct Answer(s)
A. They are used to speed up webpages that you have visited before
B. They stay on your computer and can fill up your hard drive unless you delete them
C. Cookies are used to remember settings that you selected like shopping carts etc.

Explanation
Temp Internet Files and cookies are used to speed up webpages that you have visited before. They stay on your computer and can fill up your hard drive unless you delete them. Cookies are also used to remember settings that you selected, such as shopping carts.

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13.

What is the shortcut to copy text? Ctrl -? What is the shortcut to paste text? Ctrl -? What is the shortcut to cut text? Ctrl -? What is the shortcut to print? Ctrl -?
- A.
  
  C
- B.
  
  M
- C.
  
  X
- D.
  
  P
- E.
  
  V
- F.
  
  Z
- G.
  
  Y
Correct Answer(s)
A. C
C. X
D. P
E. V

Explanation
The correct answer is c, x, p, v. These are the keyboard shortcuts commonly used for various text operations. "c" is the shortcut for copying text, "x" is the shortcut for cutting text, "p" is the shortcut for pasting text, and "v" is the shortcut for printing. These shortcuts are widely used in various applications and make it easier and faster to perform these text operations.

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Desktop Training Quiz: Trivia!

You turn on your computer and your computer says that no OS is found. What does this usually mean?

You go to print and you don’t see any of your printers. What could be the cause that all of your printers disappeared?

You should never need to touch the registry?

What is stored in your user profile?

What is the shortcut for Windows Explorer?

If you installed a program on your D partition and you wanted to change that partition's drive letter to E, what do you think would happen?

What is true about File Shares?

The reason we set up a local user on a workstation when we setup Universal Send to scan to the folder is that if the user that uses that workstation changes their password, the Universal Send address book entry will break. By creating a local user ensures that scanning will continue to work.

Which ways are you able to install print drivers?

What is the purpose of Task Manager?

To keep your computer in good condition, what can you do?

Which items are true regarding Temp Internet Files and cookies?

What is the shortcut to copy text? Ctrl -? What is the shortcut to paste text? Ctrl -? What is the shortcut to cut text? Ctrl -? What is the shortcut to print? Ctrl -?