ISTQB Test Management Quiz

Independent testing is more effective at finding defects because independent testers bring a fresh perspective and unbiased approach to the testing process. They are not influenced by the biases or assumptions made during the development phase, allowing them to identify defects that might be overlooked by the developers. Independent testers can also provide valuable feedback and suggestions for improvement, helping to enhance the overall quality of the product. Additionally, independent testing helps to ensure that the product meets the requirements and specifications, reducing the risk of defects and potential issues in the future.

The primary difference between the test plan, the test design specification, and the test procedure specification is the level of detail and the purpose they serve in the testing process. The test plan provides an overview of the testing approach and identifies the levels of testing that will be performed. The test design specification focuses on identifying the high-level test cases that need to be executed. On the other hand, the test procedure specification provides detailed instructions on how to execute a specific test. Each document serves a different audience and provides specific information necessary for effective testing.

A test manager is referred to as the leader of a test team or teams. This means that they are responsible for overseeing and coordinating the activities of the test team, ensuring that testing is carried out effectively and efficiently. They are also responsible for planning, organizing, and controlling the testing process, as well as managing the resources and stakeholders involved. The test manager plays a crucial role in ensuring the quality and success of the testing activities and ultimately the overall software development project.

A test level refers to a group of test activities that are organized together. This means that a test level consists of various related testing activities that are performed collectively. It helps in organizing and managing the testing process effectively by grouping similar activities together. This can include activities such as unit testing, integration testing, system testing, and acceptance testing, which are all part of a specific test level.

During test planning, the exit criteria are specified, which outline the conditions that must be met in order to determine when testing is complete and the product is ready for release. These criteria are assessed during test execution to ensure that all the necessary test activities have been performed and the desired objectives have been achieved. The exit criteria act as a benchmark to evaluate the success of the testing process and determine if the product is ready for the next phase or release.

The number of defects found and fixed would be the most useful metric to monitor during test execution. This metric provides insights into the quality of the software being tested and the effectiveness of the testing process. By tracking the number of defects found and fixed, it is possible to assess the progress of the testing effort and make informed decisions about the readiness of the software for release. Monitoring this metric helps identify any bottlenecks or issues in the testing process and allows for timely corrective actions to be taken.

The typical tasks of a test leader involve gathering and reporting test progress metrics. This means that the test leader is responsible for collecting data on the progress of the testing process, such as the number of tests executed, the number of defects found, and the overall test coverage. They then analyze this data and create reports to communicate the progress and status of the testing to stakeholders. This helps in monitoring the effectiveness of the testing efforts and making informed decisions regarding the project.

The quality of the information used to develop the tests is an influence on the test effort involved in most projects. This is because the accuracy and completeness of the information will determine the effectiveness of the tests. If the information is of low quality, the tests may not cover all the necessary scenarios and may fail to detect defects. On the other hand, if the information is of high quality, the tests can be designed more efficiently and effectively, leading to better test coverage and defect detection.

During a product risk analysis meeting, the level of risk is determined by considering the potential harm that might result to the user. This means evaluating the possible negative consequences or adverse effects that the product may have on the user, such as safety hazards, financial losses, or damage to their reputation. By assessing and prioritizing these potential harms, the project team can make informed decisions and take appropriate actions to mitigate or minimize the risks associated with the product.

An incident report is a document that describes any event that occurred during testing which requires further investigation. It is used to document and track any unexpected or abnormal behavior observed during the testing process. This report provides detailed information about the incident, including its description, steps to reproduce, severity, priority, and any other relevant details. It helps the testing team to analyze and resolve the issue effectively, ensuring the quality and reliability of the software being tested.

The given statement describes the behavior of the system when the tester enters an invalid input. It provides details about the expected error message and the actual response of the system. This information is typically included in the incident description section of an incident report, where the tester describes the specific incident or issue encountered during testing.

Failure to accept allowed credit cards is a product risk for a point-of-sales system for grocery stores and retail outlets. This means that the system may not be able to process payments using certain credit cards that are commonly accepted by these businesses. This could lead to a loss of customers and revenue for the stores if they are unable to accept the preferred payment method of their customers. It is important for the system to be able to handle all allowed credit cards to ensure smooth and efficient transactions.

During the test planning stage, it is important to take the lists of product risks and project risks and determine the extent of testing required for the product risks. This involves assessing the likelihood and impact of each product risk and determining the appropriate level of testing needed to address these risks. Additionally, it is necessary to identify the mitigation and contingency actions required for the project risks. This ensures that appropriate measures are in place to address any potential issues or challenges that may arise during the project. By doing so, the project team can effectively manage and mitigate risks throughout the testing phase.

The exit criteria that belong in an acceptance test plan are those that are related to customer satisfaction and meeting the specified requirements. Statement I, which refers to having no known customer-critical defects, is important for ensuring that the system is ready for acceptance by the customer. Statement IV, which states that all specified requirements are satisfied, is crucial for determining if the system meets the necessary criteria. Statement V, which mentions that the system functionality matches the legacy system for all business rules, is also relevant as it ensures that the new system performs as expected. Therefore, only statements I, IV, and V belong in an acceptance test plan.

The given test status report indicates that 90% of the test cases have been executed and 20% of them have identified defects. Out of the total defects found, 112 have been fixed and passed confirmation testing. This implies that there are still 15 defects remaining, which should be fixed before the release. Therefore, the most reasonable interpretation is that the remaining 10% of test cases should be run prior to release to identify and fix these remaining defects.

Configuration control is the testing-related aspect of configuration management that is most likely to have broken down in this scenario. Configuration control involves managing and controlling changes to the software and hardware configurations throughout the testing process. In this case, the defect was located, resolved, and confirmed as resolved, but it reappeared later during subsequent test execution. This suggests that the configuration control process may have failed to properly manage and control the changes made to the configuration, leading to the reappearance of the defect.

The unexpected illness of a key team member is most likely to be listed as a project risk because it can impact the project schedule and resource allocation. If a key team member becomes ill, it may result in delays in completing tasks or finding a replacement for their role, which can affect the overall project timeline. It is important to identify this risk in the test plan to ensure appropriate contingency plans are in place to mitigate any potential negative impact on the project.

One possible use of the report is to identify new risks to system quality. By analyzing the percentage of defects related to each known product risk and to unknown risks, the test manager can identify any patterns or trends that may indicate new risks that were not initially considered. This information can then be used to update the risk analysis and adjust the test strategy accordingly, ensuring that all potential risks to system quality are addressed.

A product risk is related to the test object. In software testing, a product risk refers to the potential negative outcomes or hazards associated with the test object. It involves identifying and assessing the risks that may impact the quality, functionality, or performance of the test object. By understanding the product risks, testers can prioritize their testing efforts and focus on mitigating the most critical risks to ensure the overall quality of the test object.