Internal Job Posting Assessment -2013

Yes, we can send SMS through CRM. CRM (Customer Relationship Management) systems often have the capability to send SMS messages to customers. This feature allows businesses to communicate with their customers through text messages, providing updates, promotions, or other important information. By utilizing CRM to send SMS, businesses can streamline their communication process and reach customers more effectively.

The correct answer is [email protected]. This email ID is likely the company's designated address for employees to submit their ideas and suggestions. It is common for companies to have a specific email address or platform dedicated to collecting feedback from employees. The use of the word "echoes" in the email suggests that it is a platform where employee voices and ideas are heard and echoed.

The company allots 1.5 leaves per month to its employees.

The number of leaves that a company allots per year is 18.

Sharing of passwords is generally not allowed because it can compromise the security and confidentiality of the account or system being accessed. Sharing passwords increases the risk of unauthorized access and can make it difficult to track and monitor user activity. It is recommended to keep passwords private and not share them with others to maintain the integrity of the account or system.

The correct answer is "By Providing Username & Password." To login to the HR Application, users need to enter their username and password. This is a common method used for accessing various applications and systems, where users need to authenticate themselves by providing their unique credentials. By entering the correct username and password, users can gain access to the HR Application and utilize its features and functions.

The item name in the Sales Order Item Details section should be the product that the customer has bought in the present. This section is used to specify the specific item that the customer is currently purchasing.

Ubuntu is the correct answer because it is a popular operating system that is widely used by individuals and organizations. It is a Linux-based operating system that provides a user-friendly interface and a wide range of software applications. Ubuntu is known for its stability, security, and ease of use, making it a preferred choice for many users.

The correct answer is "[email protected]." This is because any issue related to time and attendance should be directed to the HR department, as they are responsible for managing employee records, including attendance.

The correct answer is 2 because it implies that only two instances of being late are allowed in a month. This suggests that there is a limit on the number of times someone can be late, and exceeding this limit may result in consequences.

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360 degree performance appraisal is a process that involves feedback from multiple sources, including supervisors, peers, subordinates, and even customers. This comprehensive approach provides a holistic view of an employee's performance, taking into account various perspectives and reducing bias. It allows for a more accurate and well-rounded evaluation, leading to better development and growth opportunities for the employee.

Customer Relationship Management (CRM) refers to the practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. It involves gathering and analyzing customer information, improving customer satisfaction and loyalty, and ultimately driving sales and business growth. CRM systems help businesses streamline their sales processes, enhance customer service, and build stronger relationships with their customers.

All of the options mentioned in the question are payment gateways. E Billing Solution, CC Avenue, and Bill desk are all popular payment gateway options that provide secure and convenient payment processing services for online transactions. Therefore, the correct answer is "All of the options."

The given answer suggests that the coffee machine can accommodate a maximum of 5 people standing at it. This implies that there is limited space around the coffee machine, possibly due to its size or the available counter space. Therefore, only 5 individuals can comfortably stand and use the coffee machine at the same time.

To ensure that your leave requisition is properly processed, it is necessary to inform both your manager and the HR department. Your manager needs to be aware of your absence to manage workloads and make necessary arrangements, while the HR department needs to update their records and ensure compliance with company policies. Therefore, sending a mail to both your manager and HR is the correct approach.

In the case of cash deposit, the payment mode should not be any of the options given. Cash deposit is typically done by physically depositing cash at a bank or financial institution, and it does not involve payment gateways, net banking, or postal services. Therefore, none of the options provided are applicable for the payment mode in cash deposit.

The 13th month salary is given as an annual and loyalty bonus. This means that it is an additional salary payment that is given to employees once a year as a reward for their loyalty and dedication to the company. It is usually given at the end of the year, in addition to the regular 12 monthly salaries.

In the Sales Order Description, it is important to mention the payment details, approvals, and any specific promises made to the client. This information helps in providing a clear understanding of the sales order and ensures that all parties involved are aware of the payment terms, necessary approvals, and any additional commitments made to the client. Including the city name or just mentioning payment details alone would not provide a comprehensive description of the sales order.

A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving its key objectives. It is used to evaluate the success or failure of an organization in reaching its strategic goals. KPIs are typically quantifiable and provide insights into various aspects of performance, such as sales, customer satisfaction, and productivity. They help businesses track progress, identify areas for improvement, and make data-driven decisions to drive success.

The Account Name is the most likely indicator of who has created the Sales Order. The Account Name represents the organization or individual that the Sales Order is being created for. Therefore, it is logical to assume that the person or team associated with that Account Name would be responsible for creating the Sales Order.

The statement "No" suggests that the Phone Field in the Sales Order is compulsory. This means that when creating a Sales Order, the user is required to provide a phone number.

The punch line of CapitalVia is "Belief.Accurate.Timely." This punch line emphasizes the company's core values and principles. It suggests that CapitalVia believes in providing accurate and timely information to its clients, which is crucial in the financial industry. By prioritizing belief, accuracy, and timeliness, CapitalVia aims to build trust and deliver reliable investment advice to its customers.

The correct answer is 8:55 am because it is the time that is closest to 9:00 am, which is the expected reporting time for the office. This suggests that employees are expected to arrive at the office a few minutes before 9:00 am to ensure they are ready to start work on time.

PIP stands for Performance Improvement Plan. A Performance Improvement Plan is a formal process used by employers to help employees improve their performance or behavior. It is typically used when an employee is not meeting the expected standards or has performance issues. The plan outlines specific goals, expectations, and actions that need to be taken to address the performance issues and improve the employee's performance.

The vision of CapitalVia is to become the finest global research conglomerate by 2020. This means that they aim to be the best and most respected company in the field of global research, providing top-notch services and solutions to their clients worldwide. They aspire to be a conglomerate, which suggests that they plan to expand and diversify their business operations. By setting this vision, CapitalVia demonstrates their ambition and commitment to achieving excellence in their industry.

During the performance appraisal process, feedback from various sources is essential to provide a comprehensive evaluation of an employee's performance. Feedback from supervisors helps assess the employee's job performance, while feedback from subordinates can provide insight into the employee's leadership and communication skills. Co-worker feedback offers a perspective on teamwork and collaboration. Therefore, taking feedback from all these sources allows for a well-rounded assessment of the employee's performance, strengths, and areas for improvement.

A service contract is a legal agreement between a service provider and a client, outlining the terms and conditions of the services to be provided. It typically includes details such as the scope of work, duration, payment terms, and any warranties or guarantees. The correct answer, "Trial Details," aligns with the concept of a service contract as it refers to the specific details and conditions related to a trial period for a service or product.

A COLD Temperature in Contact refers to a situation where the likelihood of a closure or agreement being reached is low. This means that the probability of parties involved in a negotiation or discussion reaching a resolution or coming to an agreement is minimal. In such cases, there may be a lack of cooperation, understanding, or willingness to compromise, leading to a low probability of closure.

The correct answer is "All of the above" because the question asks which policies are present at CV. The options provided include the Reappointment Policy, Whistleblower Policy, and Bonus Policy, indicating that all three policies are implemented at CV.

To search for a contact with an email ID, the correct option is "Home > Sales > Contacts > Search > Search for > E Mail." This option suggests that within the Sales section, we can navigate to the Contacts page and use the search function to search for a contact based on their email ID.

The correct answer is "All of the options." This means that all the rules mentioned in the given options are required for creating a Not Contacted Filter. These rules include Assigned To equals a specific value, Contact Status equals a specific value, Account Name equals a specific value, Lead Source equals a specific value, Mobile equals a specific value, and First Name equals a specific value.

A filter in CRM is a tool or feature that helps in assembling the CRM system for effective use. It allows users to sort and organize data, such as contacts, based on specific criteria or parameters. By using filters, users can easily search and retrieve the desired information from the CRM system, making it more efficient and user-friendly.

The correct answer is [email protected]. This is because the question asks where any issue related to CRM Support should be raised, and [email protected] is the email address specifically mentioned for CRM support.

The field that shows us the actual source of the contact is the "Lead Source" field. This field provides information about how the contact was initially generated or where it originated from. It helps to identify the specific channel or method that led to the contact being created, such as a website form, referral, advertisement, or event. By tracking the lead source, businesses can analyze the effectiveness of their marketing and sales efforts and make informed decisions to optimize their lead generation strategies.

The correct answer is eHR because eHR is a common abbreviation for electronic Human Resources, which typically includes a portal for employees to check their time and attendance. HR App and Outlook are not specifically designed for time and attendance tracking, and "None of them" implies that there is no portal available for checking time and attendance, which is not accurate.

The correct answer is "[email protected]". This email ID is most suitable for sending a resume to apply for a job as it is specifically designated for human resources purposes. The HR department is responsible for recruitment and selection, so sending the resume to this email ID ensures that it reaches the appropriate department for consideration.

CV most likely refers to a company or organization that started its operations in a specific city. Among the options given, Bangalore is the most well-known city for being a hub of technology and innovation in India. It is home to numerous multinational companies and startups, making it a prime location for the establishment of new operations. Therefore, it is plausible that Bangalore is the city where CV first started its operation.

CapitalVia has introduced several innovations, including the CV Book of Records, ISO Certification, and the Corporate Research House. The CV Book of Records is likely a record-keeping system or platform that recognizes and celebrates achievements and milestones within the company. ISO Certification indicates that CapitalVia has met international standards for quality management systems. The Corporate Research House suggests that CapitalVia has a dedicated research department that conducts in-depth analysis and provides valuable insights. Therefore, the correct answer is "CV Book of Records," as it is mentioned as one of the innovations introduced by CapitalVia.

In a year, there are typically four performance appraisal cycles. This allows organizations to evaluate their employees' performance and provide feedback multiple times throughout the year. Having four cycles allows for regular check-ins and ensures that employees have opportunities to set goals, receive constructive criticism, and make improvements. It also helps in tracking progress and aligning individual performance with organizational objectives.

The subject and item quantity in a sales order do not need to be the same. The subject of a sales order refers to the purpose or description of the order, while the item quantity refers to the quantity of a specific item being ordered. These two elements serve different purposes and do not necessarily have to align.

In the given scenario, the best course of action would be to try and solve the issue by yourself if possible. This is because attempting to troubleshoot and resolve the problem independently can save time and resources. It also demonstrates initiative and problem-solving skills. However, if the issue is beyond your capabilities, it would be appropriate to report it to your immediate senior or tag a ticket at IT support for further assistance. Choosing the option "All of the options" is not the most accurate answer as it implies that all the options are equally valid, which may not always be the case.

An employee can apply for re-joining after 4 months of their leaving the organization. This means that if an employee decides to leave the organization, they must wait for a minimum of 4 months before they can apply to re-join. This waiting period allows the employee and the organization to have a break and reassess their needs and priorities before considering re-employment.

None of the options mentioned in the question can help you earn a bonus.

When mailing for any issue, it is important to keep the immediate senior and the manager in the loop. This ensures that the higher-ups are aware of the problem and can provide guidance or take necessary actions. By involving the immediate senior and manager, the communication chain remains intact and the appropriate individuals are informed about the issue.