1.
_________ is the ability to accurately receive and interpret messages in the communication process.
Correct Answer
C. Listening
Explanation
Listening is the ability to accurately receive and interpret messages in the communication process. It involves actively paying attention to the speaker, understanding the message being conveyed, and responding appropriately. Listening goes beyond just hearing the words spoken; it involves being attentive, empathetic, and open-minded. Effective listening is crucial for effective communication as it helps in building strong relationships, resolving conflicts, and gaining a deeper understanding of others.
2.
State true or false- Listening and hearing are the same thing.
Correct Answer
B. False
Explanation
Listening and hearing are not the same thing. Hearing refers to the physical ability to perceive sound, while listening involves actively paying attention and processing the information being heard. Listening requires focus and understanding, whereas hearing is a passive act. Therefore, the statement "Listening and hearing are the same thing" is false.
3.
What phrase is used to describe this process of being fully involved?
Correct Answer
A. Active listening
Explanation
Active listening is the phrase used to describe the process of being fully involved. It involves giving full attention to the speaker, understanding the message being conveyed, and providing feedback. Active listening requires concentration, empathy, and a genuine interest in understanding the speaker's perspective. It goes beyond simply hearing the words and involves actively engaging with the speaker to ensure effective communication.
4.
_______ refers to the sounds that enter your ears.
Correct Answer
A. Hearing
Explanation
Hearing refers to the process of perceiving sound through the ears. It involves the reception and interpretation of sound waves by the auditory system. Listening, on the other hand, refers to the active process of paying attention to and making sense of the sounds that are heard. Speaking and observing are not directly related to the process of perceiving sounds through the ears.
5.
Which of these is a barrier to effective listening?
Correct Answer
D. Getting distracted and start to think about what you're going to say in reply or think about unrelated things.
6.
Getting distracted by the speaker’s personal appearance is also a form of barrier to effective listening. True or false?
Correct Answer
A. True
Explanation
Getting distracted by the speaker's personal appearance can be a barrier to effective listening because it diverts the listener's attention away from the speaker's message. When we focus on the speaker's appearance, we may miss important information or misunderstand the intended message. Effective listening requires active engagement and concentration on the content being communicated, rather than external factors such as appearance. Therefore, it is true that getting distracted by the speaker's personal appearance can hinder effective listening.
7.
What should be the main concern while listening?
Correct Answer
C. Formulate ways to respond
Explanation
The main concern while listening should be to formulate ways to respond. This means actively engaging with the speaker's message and thinking about how to effectively contribute to the conversation. Daydreaming or thinking about other things and focusing on the speaker's appearance are distractions that hinder effective listening. By prioritizing formulating ways to respond, one can actively participate in the conversation and enhance communication.
8.
The average speech rates are between ____ and 175 words a minute.
Correct Answer
B. 125
Explanation
The given answer of 125 is incorrect. The question asks for the average speech rates, which are typically between 150 and 175 words per minute.
9.
It is easier to focus on somebody who speaks very fast and very quietly. True or false?
Correct Answer
B. False
Explanation
False. It is actually easier to focus on somebody who speaks slowly and clearly, rather than someone who speaks very fast and very quietly. When someone speaks quickly, it can be challenging to keep up with their words and fully understand their message. Additionally, when someone speaks quietly, it requires more effort to hear and comprehend what they are saying. Therefore, it is more difficult to focus on someone who speaks very fast and very quietly.
10.
Out of all sorts of communication, an average adult spends the most time on __________.
Correct Answer
C. Listening
Explanation
Listening is the correct answer because it is a passive form of communication that involves receiving and interpreting spoken or written information. On a daily basis, adults spend a significant amount of time listening to various sources such as conversations, lectures, music, podcasts, and more. Listening plays a crucial role in understanding and processing information, making it the most time-consuming form of communication for an average adult.