General Business English Trivia Quiz

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Questions: 29 | Attempts: 1,983

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General Business English Trivia Quiz - Quiz


What do you know about business English? Do you believe you could pass any test in it? If yes, take this "general business English trivia quiz" and prove your knowledge. The role of business in society is to create and deliver goods and services to satisfy a public need or demand. Business English language is essential because it primarily deals with communication and sets standards of message delivery in the business. Play this quiz to test your skills in it. All the best!


Questions and Answers
  • 1. 

    'Employment History' means:

    • A.

      Which schools you have attended.

    • B.

      Which diplomas and certificates you have.

    • C.

      Where you have worked.

    • D.

      None of the above

    Correct Answer
    C. Where you have worked.
    Explanation
    The term "Employment History" refers to the record of an individual's previous work experiences and positions held. It includes information about the companies or organizations they have worked for, the job titles or roles they have held, and the duration of their employment. This information is important for employers to assess a candidate's professional background and suitability for a particular job role. Therefore, the correct answer is "Where you have worked."

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  • 2. 

    Which phrase is correct?

    • A.

      He's worked at that company for fifteen years.

    • B.

      He's working at that company for fifteen years.

    • C.

      He works at that company for fifteen years.

    • D.

      Point two five six

    Correct Answer
    A. He's worked at that company for fifteen years.
    Explanation
    The correct answer is "He's worked at that company for fifteen years." This answer is correct because it uses the present perfect tense to indicate an action that started in the past and is still ongoing. The phrase "He's worked" shows that the person has been employed at the company for a period of fifteen years, which is the correct way to express this idea. The other options ("He's working at that company for fifteen years" and "He works at that company for fifteen years") do not use the correct tense and therefore are incorrect.

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  • 3. 

    2.56 is read:

    • A.

      Two point fifty six

    • B.

      Two point five six

    • C.

      Two dot five six

    • D.

      Two point five and six

    Correct Answer
    B. Two point five six
    Explanation
    The correct answer is "two point five six" because it accurately represents the numerical value of 2.56. The phrase "two point five six" clearly indicates that the number has three digits after the decimal point, with the first digit being 5 and the second digit being 6.

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  • 4. 

    I saw him __ school.

    • A.

      On

    • B.

      To

    • C.

      At

    • D.

      In

    Correct Answer
    C. At
    Explanation
    The correct answer is "at" because when referring to a location, we use the preposition "at" to indicate a specific place. In this case, "at" is used to indicate the specific location of the school where the speaker saw him.

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  • 5. 

    Which form is correct in most situations?

    • A.

      Could you help me?

    • B.

      Help me?

    • C.

      Excuse me, I was wondering if you could possibly help me?

    • D.

      None of the above

    Correct Answer
    A. Could you help me?
    Explanation
    The correct form in most situations is "Could you help me?" This is a polite and direct way to ask for assistance. The other options are either too informal ("Help me?") or overly wordy and formal ("Excuse me, I was wondering if you could possibly help me?"). "Could you help me?" strikes a balance between being polite and straightforward, making it the most appropriate choice in most situations.

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  • 6. 

    Which is not correct when answering the phone?

    • A.

      Ken speaking

    • B.

      This is Ken

    • C.

      What do you want?

    • D.

      How are you?

    Correct Answer
    C. What do you want?
    Explanation
    The phrase "What do you want?" is not considered correct when answering the phone because it can come across as rude or impolite. It is more appropriate to greet the caller with a friendly and professional response, such as "Ken speaking" or "This is Ken." Asking "How are you?" is also an acceptable way to engage in a conversation after the initial greeting.

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  • 7. 

    Which is the most polite?

    • A.

      Can I help you?

    • B.

      Could I help you?

    • C.

      May I help you?

    • D.

      Should I help you or not

    Correct Answer
    C. May I help you?
    Explanation
    The most polite option among the given choices is "May I help you?" This phrase uses the modal verb "may," which is commonly used to ask for permission in a polite manner. The other options, while still polite, use different modal verbs ("can" and "could") that are slightly less formal. Additionally, the last option is not a polite question, as it includes the phrase "or not," implying a lack of willingness to help. Therefore, "May I help you?" is the most appropriate and polite choice.

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  • 8. 

    Which signature is the most formal?

    • A.

      Love,

    • B.

      Sincerely,

    • C.

      Best wishes,

    • D.

      Loving

    Correct Answer
    B. Sincerely,
    Explanation
    The signature "Sincerely" is the most formal because it is commonly used in formal letters and business correspondence. It conveys a sense of professionalism and respect towards the recipient. "Love" and "Loving" are more commonly used in personal or informal contexts, while "Best wishes" is slightly less formal than "Sincerely" but still appropriate for professional communication.

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  • 9. 

    Which phrase is correct?

    • A.

      When are you born?

    • B.

      When you born?

    • C.

      When were you born?

    • D.

      Where you born?

    Correct Answer
    C. When were you born?
    Explanation
    The correct phrase is "When were you born?" because it follows the correct verb tense and word order. In English, when asking about someone's birth, we use the past tense of the verb "to be" (were) to match the past event of being born. The question also follows the correct subject-verb order, with "you" as the subject and "were" as the verb.

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  • 10. 

    Which is good advice when writing a memorandum?

    • A.

      Use a polite style for your colleagues. You can contract verbs, but do not be too informal.

    • B.

      Provide a detailed employment history.

    • C.

      Use a formal register and sign: Your's faithfully,

    • D.

      Provide personal details

    Correct Answer
    A. Use a polite style for your colleagues. You can contract verbs, but do not be too informal.
    Explanation
    When writing a memorandum, it is important to use a polite style for your colleagues as it maintains a professional tone. Contracting verbs is acceptable, but being too informal should be avoided. This ensures that the memorandum is respectful and appropriate for the workplace environment.

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  • 11. 

    Which phrase is used during a presentation?

    • A.

      Thanks for giving me a hand.

    • B.

      Thank you very much for your time today.

    • C.

      Thank you for your quick response.

    • D.

      Thanks for being here

    Correct Answer
    B. Thank you very much for your time today.
    Explanation
    The phrase "Thank you very much for your time today" is used during a presentation to express gratitude towards the audience for taking the time to attend the presentation. It acknowledges their presence and shows appreciation for their dedication and attention throughout the presentation.

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  • 12. 

    Complete the question tag: They worked for Kaufman's,

    • A.

      Did they?

    • B.

      Haven't they?

    • C.

      Didn't they?

    • D.

      Hasn't they?

    Correct Answer
    C. Didn't they?
    Explanation
    The correct answer is "didn't they?" This is because the sentence is in the past tense ("They worked for Kaufman's"), so the question tag should also be in the past tense. "Didn't they?" is the correct past tense question tag.

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  • 13. 

    Which is polite telephone English?

    • A.

      Why do you want him?

    • B.

      Who's that?

    • C.

      Who's calling please?

    • D.

      Why are you calling?

    Correct Answer
    C. Who's calling please?
    Explanation
    "Who's calling please?" is the most polite telephone English out of the given options. This phrase is commonly used when answering a phone call to politely inquire about the caller's identity. It shows courtesy and respect by asking for the caller's name before proceeding with the conversation. The other options, such as "Why do you want him?" and "Why are you calling?" may come across as more direct or even rude in certain situations. "Who's that?" is also less polite as it lacks the use of "please" and may be seen as impolite or dismissive.

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  • 14. 

    Which phrase is NOT correct?

    • A.

      I picked up him at the station.

    • B.

      I picked him up at the station.

    • C.

      I picked up Tom at the station.

    Correct Answer
    A. I picked up him at the station.
    Explanation
    The phrase "I picked up him at the station" is not correct because in English, we usually use the pronoun before the verb "pick up." Therefore, the correct phrase would be "I picked him up at the station."

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  • 15. 

    To Whom it May Concern:

    • A.

      Is an opening from an e-mail

    • B.

      Is an opening from an inquiry

    • C.

      Is an opening from a letter to a colleague

    • D.

      Is a closing statement.

    Correct Answer
    B. Is an opening from an inquiry
    Explanation
    The phrase "To Whom it May Concern" is commonly used as the opening of an inquiry. It is a formal and polite way to address an unknown recipient when seeking information or clarification. By using this phrase, the sender acknowledges that they are unsure of who specifically will be reading the inquiry but still wants to convey their message professionally.

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  • 16. 

    The personnel office deals with:

    • A.

      Clients

    • B.

      Management

    • C.

      Staff

    • D.

      All of the above

    Correct Answer
    C. Staff
    Explanation
    The personnel office deals with staff. This means that the personnel office is responsible for handling matters related to the employees of an organization. They may handle tasks such as recruitment, hiring, employee benefits, payroll, and employee relations. The personnel office plays a crucial role in managing and supporting the staff members of the organization.

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  • 17. 

    You should:

    • A.

      Never include the address of the recipient at the top of a letter.

    • B.

      Always include the address of the recipient at the top of a letter.

    • C.

      Include the address of the recipient at the bottom of a letter.

    • D.

      All of the above

    Correct Answer
    B. Always include the address of the recipient at the top of a letter.
    Explanation
    The correct answer is always include the address of the recipient at the top of a letter. This is because including the recipient's address at the top of a letter is a standard practice in formal letter writing. It helps to ensure that the letter reaches the intended recipient and also provides a professional appearance. Placing the address at the bottom or not including it at all would be incorrect and may lead to confusion or delays in delivery.

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  • 18. 

    Which type of product is intangible?

    • A.

      Services

    • B.

      Production

    • C.

      Manufacturing

    • D.

      All of the above

    Correct Answer
    A. Services
    Explanation
    Services are considered intangible products because they cannot be physically touched or seen. Unlike physical products, services are experiences or actions provided by individuals or organizations to fulfill a specific need or desire of the customer. Examples of services include healthcare, education, transportation, and consulting. These products are not tangible, meaning they cannot be held, stored, or possessed, making services the correct answer to the question.

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  • 19. 

    'Please find attached' might be found in:

    • A.

      A letter

    • B.

      An inquiry

    • C.

      An e-mail

    • D.

      None of the above

    Correct Answer
    C. An e-mail
    Explanation
    'Please find attached' is commonly used in emails to indicate that there is a file or document attached to the email. It is a polite way of informing the recipient that they should look for and open the attached file. In letters or inquiries, there is no need for such a phrase as the attachments are not possible. Therefore, the correct answer is an e-mail.

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  • 20. 

    Finish this question: Do you know where

    • A.

      He works?

    • B.

      Does he work?

    • C.

      He does work?

    • D.

      Will he work?

    Correct Answer
    A. He works?
    Explanation
    The correct answer is "he works?" because it is a question that seeks information about the person's current place of employment. The question is formed by using the subject "he" followed by the verb "works" and a question mark to indicate that it is an interrogative sentence. The other options are not grammatically correct or do not form a question about the person's workplace.

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  • 21. 

    Which is incorrect?

    • A.

      Two thousand and four hundred twenty

    • B.

      Two thousand four hundred and twenty

    • C.

      Two thousand four hundred twenty

    • D.

      All of the above

    Correct Answer
    A. Two thousand and four hundred twenty
    Explanation
    The correct answer is "Two thousand and four hundred twenty" because it is not the standard or conventional way of expressing the number. The correct format is "Two thousand four hundred twenty" without the additional "and" between "thousand" and "four hundred."

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  • 22. 

    What should 'skills' include on your resume?

    • A.

      Your education

    • B.

      Your employment history

    • C.

      Other capabilities that are important for the job

    • D.

      None of the above

    Correct Answer
    C. Other capabilities that are important for the job
    Explanation
    Skills on a resume should include other capabilities that are important for the job. While education and employment history are important, they do not encompass all the skills and capabilities that may be relevant for a specific position. Including other capabilities that are important for the job demonstrates a well-rounded skill set and shows that the candidate has the necessary skills to excel in the role.

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  • 23. 

    A skill is:

    • A.

      Something you can do

    • B.

      Someone you know

    • C.

      Something you know

    • D.

      Something you should know

    Correct Answer
    A. Something you can do
    Explanation
    A skill is something that refers to a specific ability or expertise that an individual possesses and is able to perform or execute. It implies that a skill is an action-oriented attribute rather than just knowledge or familiarity with a subject. Therefore, the correct answer is "Something you can do."

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  • 24. 

    Which question asks for advice?

    • A.

      What should I do?

    • B.

      What can you do?

    • C.

      What does he do?

    • D.

      None of the above

    Correct Answer
    A. What should I do?
    Explanation
    The question "What should I do?" asks for advice because it implies that the person is seeking guidance or suggestions on a particular situation or problem. The phrase "should I do" indicates that the person is looking for recommendations or opinions on the best course of action to take.

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  • 25. 

    Which phrase shows disagreement?

    • A.

      Would you mind repeating that?

    • B.

      I'm afraid I don't see your point.

    • C.

      I'm afraid I can't see the tower.

    • D.

      Please repeat

    Correct Answer
    B. I'm afraid I don't see your point.
    Explanation
    The phrase "I'm afraid I don't see your point" shows disagreement because it implies that the speaker does not understand or agree with the point being made by the other person. It suggests a difference in opinion or a lack of understanding, indicating a disagreement in the conversation.

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  • 26. 

    'I didn't catch that' means:

    • A.

      My connection is not good.

    • B.

      The extension is busy.

    • C.

      I didn't understand.

    • D.

      I can't remember

    Correct Answer
    C. I didn't understand.
    Explanation
    The phrase "I didn't catch that" is commonly used to indicate that someone did not understand or comprehend what was said. It implies that the person did not hear or comprehend the information properly and needs it to be repeated or explained again.

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  • 27. 

    An extension is:

    • A.

      An internal telephone number

    • B.

      An external telephone number

    • C.

      A telephone call

    • D.

      A network call

    Correct Answer
    A. An internal telephone number
    Explanation
    An extension refers to an internal telephone number within a company or organization. It is used to connect callers within the same network or office without the need for an external telephone number. Extensions are typically used for internal communication purposes, allowing employees to easily reach each other within the organization.

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  • 28. 

    Which expresses the greatest growth?

    • A.

      Steady growth

    • B.

      Dramatic growth

    • C.

      Minor growth

    • D.

      Progressive growth

    Correct Answer
    B. Dramatic growth
    Explanation
    Dramatic growth expresses the highest level of growth among the given options. It implies a significant and noticeable increase in a short period of time. This term suggests a rapid and substantial expansion or improvement, indicating a more significant and impactful growth compared to the other options.

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  • 29. 

    Finish the phrase: I hope

    • A.

      Seeing you soon.

    • B.

      To see you soon.

    • C.

      See you soon.

    • D.

      Seeing your soon

    Correct Answer
    B. To see you soon.
    Explanation
    The correct answer is "to see you soon." This is because the phrase "I hope" is followed by an infinitive verb form, which in this case is "to see." The infinitive form "to see" is used to express a future action or intention. Therefore, the correct completion of the phrase is "I hope to see you soon."

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