This is a multiple choice exam covering the entire course.
10
25
50
90
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Firefighter
Fire officer
Inspector
Investigator
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Formal correspondence
Memos
Spoken communications
Written communications
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Provide for effective communications
Act as physical barriers to effective communications
Act as personal barriers to effective communications
Act as semantic barriers to effective communications
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Delegation of labor
Division of labor
Span of control
Task force
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Chain of command
Division of labor
Scaler principle
Unity of command
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Commanding
Coordinating
Organizing
Planning
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Customer service
Theory z
Fayol's bridge
The priciplepf extrication
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Within 1 year
1 to 5 years
5 to 10 years
Beyond 10 years
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Public
Local commission
Business owners
Firefighters
Clear direction
Mission statement
Written policy
Written procedures
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Allotment
Budget
Cash flow
Funds source
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Club
Department
Organization
Union
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The actions needed to get a firefighter to carry out certain tasks
The rank one holds
Power
The number of subordinates one supervises
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To point out who is in charge
To get even with other firefighters
To change the behavior of a firefighter
Humiliation
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Empowerment
Arbitration
Coaching
Participation
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Bringing up past mistakes
Setting a good example
Testing your personnel
Transferring unsafe personnel
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Counseling
Peer support
Training
Vacation time
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Burns
Smoke and gas inhalation
Sprains and strains
Wounds
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