Eureka Quiz 18June (#4)

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1. Can we change International Tickets En route?

Yes, we can call Tier 2 for assistance after advising of the rules.

No, we have to refer the customer to the airlines after advising of the rules.

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No, we cannot but Tier 2 can.

No because the itinerary has no link to change the reservation.

Yes.

Confirm the customer wants to cancel the Activity.If they want to proceed, click Cancel with credit back.

Confirm the customer wants to cancel the Activity.If they want to proceed, click Cancel without credit back.

If the law enforcer can verify security, Tier 1 agents can provide information.

Submit

Yes like a normal ticket as long as it is pre-travel.

No because there is a change of system by Olympic Airlines.

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