Answer questions regarding:
fields and sections of the Collection Information for BAN screen. Five possible statuses of a BAN. Collection paths. Types of collection letters that are sent by mail. Account Spending Limit (ASL) accounts. Specific restrictions and details of an ASL account.
Warning
Withheld
Writeoff
Cancelled
Exceeds spending limit
Long distance charges
Closed
Gotlined
Suspended
Late fee
Late Notice
Lost
Suspended
Closed
Hotlined
Cancelled
Cancelled
Long distance charges
Past due
First text message
Friendly reminder
Late notice
Write off
Friendly reminder
Late notice
First text message
Write off
Collection
Collection information
Financial summary
Last payment
Avoid account cancellation
Collection agency alert
Disconnection imminent
First tect message
Avoid account cancellation
Collection agency alert
Disconnection imminent
First text message
$15
$20
$25
$30
First text message
Friendly reminder
Late notice
Second text message
ASL hotline
Hotline TollA
Hotline
Suspension
Account will be suspended, all subscribers will be affected
Account will remain active, no subcriber will be affected
Account administrator will be hotlined, other subscribers will be affected
Account administrator will be hotlined, other subscribers will remain active
Cancelled
Closed
Hotlined
Suspended
Amount until limit = $25 and payment required is $55
Amount until limit = $25 and payment required is -$55
Amount until limit = -$25 and payment required is $55
ASL Suspension
Hotline
Suspension
ASL Hotline
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