Answer questions regarding:
fields and sections of the Collection Information for BAN screen. Five possible statuses of a BAN. Collection paths. Types of collection letters that are sent by mail. Account Spending Limit (ASL) accounts. Specific restrictions and details of an ASL account.
Avoid account cancellation
Collection agency alert
Disconnection imminent
First text message
ASL hotline
Hotline TollA
Hotline
Suspension
Cancelled
Closed
Hotlined
Suspended
Avoid account cancellation
Collection agency alert
Disconnection imminent
First tect message
Friendly reminder
Late notice
First text message
Write off
First text message
Friendly reminder
Late notice
Write off
ASL Suspension
Hotline
Suspension
ASL Hotline
Solution
Subscription
Suspension
Suspended
Closed
Hotlined
Cancelled
Warning
Withheld
Writeoff
Amount until limit = $25 and payment required is $55
Amount until limit = $25 and payment required is -$55
Amount until limit = -$25 and payment required is $55
Cancelled
Long distance charges
Past due
$15
$20
$25
$30
Cancelled
Exceeds spending limit
Long distance charges
Closed
Gotlined
Suspended
Late fee
Late Notice
Lost
Account will be suspended, all subscribers will be affected
Account will remain active, no subcriber will be affected
Account administrator will be hotlined, other subscribers will be affected
Account administrator will be hotlined, other subscribers will remain active
First text message
Friendly reminder
Late notice
Second text message
Collection
Collection information
Financial summary
Last payment
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