Take This Basic CIW E-commerce Specialist Exam!

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CIW Quizzes & Trivia

The CIW E-Commerce Specialist Exam is for the individual who understands the principles of Web technologies and wants to become an expert in e-commerce specialist. This E-Commerce Specialist quiz has been made to test your knowledge about the basics of e-commerce and web technology. So, let's try out the quiz. All the best!


Questions and Answers
  • 1. 

    This business model is characterized by multiple high-volume and low-price margins per transaction.

    • A.

      Business to Business

    • B.

      Peer to Peer

    • C.

      Business to Consumer

    • D.

      Instant Storefront

    Correct Answer
    A. Business to Business
    Explanation
    This business model is characterized by multiple high-volume and low-price margins per transaction. In a Business to Business (B2B) model, companies sell products or services to other companies rather than individual consumers. This often involves large quantities of goods being sold at lower prices, as businesses typically purchase in bulk. B2B transactions are focused on meeting the needs of other businesses and establishing long-term partnerships for mutual benefit.

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  • 2. 

    E-Commerce is not suitable for

    • A.

      Sale/Purchase of expensive jewellery and antiques.

    • B.

      Sale/Purchase of mobile phones.

    • C.

      Sale/Purchase of branded clothes.

    • D.

      Online job searching.

    Correct Answer
    D. Online job searching.
    Explanation
    Online job searching is not suitable for e-commerce because it involves a different process and purpose. E-commerce is primarily focused on the sale and purchase of products and services, while job searching is about finding employment opportunities. Online job searching requires platforms specifically designed for job seekers and employers to connect, whereas e-commerce platforms are geared towards facilitating transactions between buyers and sellers. Therefore, online job searching does not fall under the scope of e-commerce activities.

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  • 3. 

    An e-business that allows the consumer to name their own price for products and services are following which e-business model?

    • A.

      B2B

    • B.

      B2G

    • C.

      C2C

    • D.

      C2B

    Correct Answer
    D. C2B
    Explanation
    The correct answer is C2B, which stands for Consumer to Business. In this e-business model, the consumer has the ability to name their own price for products and services. This is the opposite of the traditional B2C (Business to Consumer) model, where businesses set the prices for their products and services. In a C2B model, consumers have more control and can negotiate prices that they find acceptable.

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  • 4. 

    The method(s) of payment for online consumers are

    • A.

      Electronic cash

    • B.

      Credit/debit

    • C.

      Electronic checks

    • D.

      All of the above

    Correct Answer
    D. All of the above
    Explanation
    The correct answer is "All of the above" because electronic cash, credit/debit cards, and electronic checks are all commonly used methods of payment for online consumers. Electronic cash refers to digital currency that can be used for online transactions, while credit/debit cards and electronic checks are traditional payment methods that can also be used for online purchases. Therefore, all three options are valid methods of payment for online consumers.

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  • 5. 

    The mercantile process model consists of the following phase(s):

    • A.

      The pre-purchase phase.

    • B.

      Purchase consummation phase.

    • C.

      Post-purchase Interaction phase.

    • D.

      All of the above.

    Correct Answer
    D. All of the above.
    Explanation
    The correct answer is "All of the above" because the mercantile process model consists of three phases: the pre-purchase phase, the purchase consummation phase, and the post-purchase interaction phase. These phases represent the different stages involved in the buying and selling process, from the initial consideration of a purchase to the actual transaction and the subsequent interactions between the buyer and seller.

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  • 6. 

    While making payment using electronic check, credit and debit cards, the server authenticates the customers and verifies with the bank that funds are adequate before purchase.

    • A.

      True

    • B.

      False 

    Correct Answer
    A. True
    Explanation
    The server authenticates that the customer has enough available balance to
    carry out transaction.

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  • 7. 

    Home Banking is not an example of consumer-oriented applications

    • A.

      True 

    • B.

      False 

    Correct Answer
    B. False 
    Explanation
    Home Banking is one of the most important examples of consumer-oriented
    applications as using Home Banking business is carried out just by sitting at
    home.

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  • 8. 

    Electronic checks are another form of electronic tokens.

    • A.

      True

    • B.

      False 

    Correct Answer
    A. True
    Explanation
    Electronic checks is a part of e-token. When giving e-token some authorizing
    co. verifies that the no. is active i.e. its run by Certifying authority
    (CA),Verifying Authority(VA) & Digital Signature(DS).

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  • 9. 

    One disadvantage to online buyers is a lack of trust when dealing with unfamiliar sellers

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Lack of trust is there obviously as buyer cannot physically see the seller. As Trust is a qualitative function, it develops with time & goodwill.

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  • 10. 

    The concept of electronic cash is to execute payment by

    • A.

      Credit Card

    • B.

      ATM Card

    • C.

      Using computers over network

    • D.

      Cheque

    Correct Answer
    C. Using computers over network
    Explanation
    Using computers over network.

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