Chauffeur Test Questions: Quiz!

13 Questions | Total Attempts: 4792

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Chauffeur Test Questions: Quiz! - Quiz

Are you trying to become a chauffeur for a living? If you said yes, then this is the quiz for you. To procure a chauffeur license, you must pass the written chauffeur license knowledge test. In addition to the chauffeur license, a commercial driver's license may be required to operate certain commercial vehicles. The chauffer test is available at all Secretary of State Offices. This quiz will drive you to pass the test.


Questions and Answers
  • 1. 
    What is your primary service?
    • A. 

      Is the basic,most important function of a business.

    • B. 

      Survival and succcess in the business

    • C. 

      Is different but highly interdependent

  • 2. 
    WHY DO CUSTOMERS USE YOUR SERVICE?
    • A. 

      Because is comfort

    • B. 

      For the convenience of the service

    • C. 

      Because is efficiency,convenience,comfort and safety

  • 3. 
    WHAT IS RATING PRIMARY SERVICE?
    • A. 

      A JUDGMENT IS BEING MADE

    • B. 

      IS THE RATING TO THE LEVEL OF SERVICE THEY RECEIVE

    • C. 

      IS THE LEVEL BELOW THE CUSTOMER EXPECTATIONS

  • 4. 
    WHAT SERVICE RATING IS A?
    • A. 

      HORRIBLE

    • B. 

      MEETS EXPECTATIONS

    • C. 

      UNBELIEVABLE

  • 5. 
    WHAT SERVICE RATING IS F?
    • A. 

      EXCEEDS EXPECTATIONS

    • B. 

      HORRIBLE

    • C. 

      UNBELIEVABLE

  • 6. 
    WHAT PROFESSIONAL MEAN?
    • A. 

      WHAT ONE CUSTOMER MAY CONSIDER UNBELIEVABLE

    • B. 

      THE HIGHER THE RATING YOU RECEIVE

    • C. 

      IS A SLKILLED PRACTITIONER WHO ADHERES TO STANDARDS,METHODS

  • 7. 
    ONE PHYSICAL QUALITIES:
    • A. 

      COURTEOUS

    • B. 

      VERBAL SKILLS

    • C. 

      PATIENT

  • 8. 
    ONE BEHAVIORAL QUALITIES IS:
    • A. 

      APPEARANCE

    • B. 

      HONEST

    • C. 

      ENDURANCE

  • 9. 
    A PROFESSIONAL DRIVER IS ONE:
    • A. 

      DO NOT LIKE WHAT THEY ARE DOING

    • B. 

      WHO KNOWS WHAT HE IS DOING

    • C. 

      IT IS DIFFICULT FOR THEM TO DO IT

  • 10. 
    ONE CUSTOMER OVERALL DISSATISFACTION:
    • A. 

      IMPOLITE,DISCOURTEOUS

    • B. 

      ARRIVAL ON TIME

    • C. 

      COURTEUS

  • 11. 
    ACKNOWLEDGING TO THE CUSTOMER IS LIKE:
    • A. 

      NO SPEAK TO THE CUSTOMER

    • B. 

      SAY HI,HELLO OH HOLA TO THE CUSTOMER

    • C. 

      RUDE COMENTARY

  • 12. 
    THE THREE C'S IN CUSTOMER SERVICES ARE:
    • A. 

      COURTESY,CARE AND COMUNICATION.

    • B. 

      IMPOLITE,DISCOURTEOUS

    • C. 

      ODORS,OVERLOADED

  • 13. 
    COMMUNICATION IS DEFINED AS :
    • A. 

      THERE ARE 3 LEVEL IN COMMUNICATED

    • B. 

      THE FACT OF THE MESSAGE IS NO-VERBAL

    • C. 

      THE EXCHANGE OF THOUGHTS,MESSAGES,OR INFORMATION

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